s with reflector
dishes still do a solid job for us here in NM.On Mon, Nov 25, 2024 at 3:44?PM
Ken Hohhof wrote:Do you have 450 and 450b reversed??From: AF
On Behalf Of Sam LambieSent: Monday, November 25,
2024 4:39 PMTo: AnimalFarm Microwave Users Group Subject: Re:
[AFMUG] removal of WISP eq
PS thanks to faster CPU,
> and does 4.9 GHz thru 5.9 GHz in one SKU.
>
> Original Message
> From: "castarritt"
> Sent: 11/26/2024 11:34:04 AM
> To: "AnimalFarm Microwave Users Group"
> Subject: Re: [AFMUG] removal of WISP equipment
>
> Yeah, th
versed??From: AF
On Behalf Of Sam LambieSent: Monday, November 25,
2024 4:39 PMTo: AnimalFarm Microwave Users Group Subject: Re:
[AFMUG] removal of WISP equipment?Because a new 450 SM is $280. A perfectly
good used radio is free for redeployment. We have a recovery list that the
installers
0 and 450 retro SM's with reflector
dishes still do a solid job for us here in NM.On Mon, Nov 25, 2024 at 3:44?PM
Ken Hohhof wrote:Do you have 450 and 450b reversed??From: AF
On Behalf Of Sam LambieSent: Monday, November 25,
2024 4:39 PMTo: AnimalFarm Microwave Users Group Subject: Re:
[AF
m Lambie
>> *Sent:* Monday, November 25, 2024 4:39 PM
>> *To:* AnimalFarm Microwave Users Group
>> *Subject:* Re: [AFMUG] removal of WISP equipment
>>
>>
>>
>> Because a new 450 SM is $280. A perfectly good used radio is free for
>> redeployment. We have a
*Sam Lambie
> *Sent:* Monday, November 25, 2024 4:39 PM
> *To:* AnimalFarm Microwave Users Group
> *Subject:* Re: [AFMUG] removal of WISP equipment
>
>
>
> Because a new 450 SM is $280. A perfectly good used radio is free for
> redeployment. We have a recovery list that the inst
Do you have 450 and 450b reversed?
From: AF On Behalf Of Sam Lambie
Sent: Monday, November 25, 2024 4:39 PM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] removal of WISP equipment
Because a new 450 SM is $280. A perfectly good used radio is free for
redeployment. We have a
Because a new 450 SM is $280. A perfectly good used radio is free for
redeployment. We have a recovery list that the installers reference when
they are in the area and swing by and pick up the radio and dish. We leave
the mast and cable as it's now considered part of the house. It makes good
busine
Way back in 2002 I put screws through the bottom of a set of tennis
shoes to get on a roof that we had a repeater on... Dumb ways to die #1002
On 11/20/24 11:14, Steve Jones wrote:
a burning house melts roof snow
But its good you value your employee safety and make that call for them
I reme
*To:* AnimalFarm Microwave Users Group
> *Subject:* Re: [AFMUG] removal of WISP equipment
>
>
>
> There is the old marketing rubric of “constant contact”. The former
> customer sees your company, sees they are still getting something of
> benefit. That has intangible benefit
equipment. In
that case, agreeing to leave it there at no charge would sound like giving the
customer a good deal.
From: AF On Behalf Of Josh Luthman
Sent: Wednesday, November 20, 2024 12:24 PM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] removal of WISP equipment
Nope
;
> *From:* Josh Luthman
> *Sent:* Wednesday, November 20, 2024 11:23 AM
> *To:* AnimalFarm Microwave Users Group
> *Subject:* Re: [AFMUG] removal of WISP equipment
>
> Nope. It's just business. Why spend a greater amount to pick up the
> equipment?
>
> On Tue, Nov 19, 2024
: Wednesday, November 20, 2024 12:30 PM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] removal of WISP equipment
There is the old marketing rubric of “constant contact”. The former customer
sees your company, sees they are still getting something of benefit. That has
intangible
up the gear.
From: Josh Luthman
Sent: Wednesday, November 20, 2024 11:23 AM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] removal of WISP equipment
Nope. It's just business. Why spend a greater amount to pick up the equipment?
On Tue, Nov 19, 2024 at 2:44 PM David Hannum
Nope. It's just business. Why spend a greater amount to pick up the
equipment?
On Tue, Nov 19, 2024 at 2:44 PM David Hannum wrote:
> Josh - I bet your nickname in school was Eeyore . . .
>
> On Tue, Nov 19, 2024 at 2:00 PM Josh Luthman
> wrote:
>
>> $25 for a radio for $10 in gas to pick it u
2024 7:11 PM
> *To:* 'AnimalFarm Microwave Users Group'
> *Cc:* Peter Kranz
> *Subject:* Re: [AFMUG] removal of WISP equipment
>
>
>
> I think abandoned equipment is a liability, we remove anything not active
> (or at least try to).. it’s low priority work that fills any
Liability in what sense?
From: AF On Behalf Of Peter Kranz via AF
Sent: Tuesday, November 19, 2024 7:11 PM
To: 'AnimalFarm Microwave Users Group'
Cc: Peter Kranz
Subject: Re: [AFMUG] removal of WISP equipment
I think abandoned equipment is a liability, we remove anything not
I think abandoned equipment is a liability, we remove anything not active
(or at least try to).. it's low priority work that fills any time in the
schedule.
-Peter
From: AF On Behalf Of Ken Hohhof
Sent: Monday, November 18, 2024 9:15 AM
To: 'AnimalFarm Microwave Users Group'
Subject: [AFM
icrowave Users Group" Subject: Re: [AFMUG] removal
of WISP equipment
If you have spare time, go make the former customer happy.? You might
get them back if you give them a bit of personal customer service
attention.?
?
From: Josh Luthman
Sent: Tuesday, November 19, 2024 11:53 AM
To: A
If you have spare time, go make the former customer happy. You might get them
back if you give them a bit of personal customer service attention.
From: Josh Luthman
Sent: Tuesday, November 19, 2024 11:53 AM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] removal of WISP equipment
ber 19, 2024 11:53 AM
> *To:* AnimalFarm Microwave Users Group
> *Subject:* Re: [AFMUG] removal of WISP equipment
>
> $25 for a radio for $10 in gas to pick it up, $10 dealing with the
> customer, $10 in caulk/silicon, $10 hearing them complain about nothing,
> $10 in labor costs,
Josh - I bet your nickname in school was Eeyore . . .
On Tue, Nov 19, 2024 at 2:00 PM Josh Luthman
wrote:
> $25 for a radio for $10 in gas to pick it up, $10 dealing with the
> customer, $10 in caulk/silicon, $10 hearing them complain about nothing,
> $10 in labor costs, $1000 in lost revenue be
In my area a few of them would have been bit by dogs, or shot at. Original
Message From: chuck@go-mtc.comSent: 11/19/2024 1:14:19 PMTo: "AnimalFarm
Microwave Users Group" Subject: Re: [AFMUG] removal of WISP equipment
One year I had all my installers take a full day on
One year I had all my installers take a full day on Feb 14 to deliver a rose to
every former customer. We got a few back that day.
From: Josh Luthman
Sent: Tuesday, November 19, 2024 11:53 AM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] removal of WISP equipment
$25 for a
$25 for a radio for $10 in gas to pick it up, $10 dealing with the
customer, $10 in caulk/silicon, $10 hearing them complain about nothing,
$10 in labor costs, $1000 in lost revenue because you wasted time picking
up a $25 radio instead of hooking up a new customer
On Tue, Nov 19, 2024 at 10:01 AM
Like Adam, we keep tabs of where the gear is and when we are in the area,
we swing by and pick it up. But not sure why you'd not want to rescue good
radios. Folks like Wireless Units and Surplus Wireless will purchase it
off you, so don't just arbitrarily abandon it. $25 (or whatever they give
y
About the same. We kept a running list of "pickups" and it would be filler
work for the field people. They'd remove the antenna and maybe the cable,
but never worried about the POE.
We usually got to them pretty quick because we left empty spaces in the
schedule for service calls, and if there wer
What's your service agreement say? We abandon CPE pretty commonly and
rarely have anyone complain.
On Mon, Nov 18, 2024 at 12:16 PM Ken Hohhof wrote:
> We are starting to run into cases where customers cancel (most commonly to
> get T-Mobile Home Internet) and while the CPE is still perfectly fu
We say: "we will grab it the next time we are in the area".
No special trip.
Jim
Sent via the Samsung Galaxy S22+ 5G, an AT&T 5G smartphone
Original message
From: Ken Hohhof
Date: 11/18/24 11:16 AM (GMT-06:00)
To: 'AnimalFarm Microwave Users Group'
Subject: [AFMUG] remov
Didn't it use to be that Dish/Direct required you to remove and send
them back the LNB at your cost?
On 11/18/2024 11:15 AM, Ken Hohhof wrote:
We are starting to run into cases where customers cancel (most
commonly to get T-Mobile Home Internet) and while the CPE is still
perfectly functiona
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