just tell them a house burned to the ground doesnt have a CPE on it. then offer to let them make sure they have good homeowners insurance before scheduling.
We abandon gear below 450b and force 300. If a customer demands we remove it, we put it on the standby schedule. My only concern is the ones we abandon being turned on and connecting back to the network, they cant do anything, but i still dont like it. We only pull the radio normally, we will pull the exterior cable upon request. we wont remove any fasteners or footplates, thats a hill we will die on. I do think adding an abandonment clause to the contract/TOS is a good idea though. enforcing that almost gurantees a bad review blast though On Tue, Nov 19, 2024 at 11:51 PM Ken Hohhof <khoh...@kwom.com> wrote: > Liability in what sense? > > > > *From:* AF <af-boun...@af.afmug.com> *On Behalf Of *Peter Kranz via AF > *Sent:* Tuesday, November 19, 2024 7:11 PM > *To:* 'AnimalFarm Microwave Users Group' <af@af.afmug.com> > *Cc:* Peter Kranz <pkr...@unwiredltd.com> > *Subject:* Re: [AFMUG] removal of WISP equipment > > > > I think abandoned equipment is a liability, we remove anything not active > (or at least try to).. it’s low priority work that fills any time in the > schedule. > > > > -Peter > > > > *From:* AF <af-boun...@af.afmug.com> *On Behalf Of *Ken Hohhof > *Sent:* Monday, November 18, 2024 9:15 AM > *To:* 'AnimalFarm Microwave Users Group' <af@af.afmug.com> > *Subject:* [AFMUG] removal of WISP equipment > > > > We are starting to run into cases where customers cancel (most commonly to > get T-Mobile Home Internet) and while the CPE is still perfectly functional > we would not redeploy it. Like a Cambium 450 SM with a reflector dish (as > opposed to a 450b). So we don’t want it back, and don’t want to send a > tech out to remove it. > > > > Sometimes customers insist they want us to take it off their house. Is > there some legal obligation for us to do this? I think if you discontinue > DISH or DirecTV and want the sat dish taken down, they don’t come do it > (unless maybe you pay to have it done). > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
-- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
