What's your service agreement say? We abandon CPE pretty commonly and rarely have anyone complain.
On Mon, Nov 18, 2024 at 12:16 PM Ken Hohhof <khoh...@kwom.com> wrote: > We are starting to run into cases where customers cancel (most commonly to > get T-Mobile Home Internet) and while the CPE is still perfectly functional > we would not redeploy it. Like a Cambium 450 SM with a reflector dish (as > opposed to a 450b). So we don’t want it back, and don’t want to send a > tech out to remove it. > > > > Sometimes customers insist they want us to take it off their house. Is > there some legal obligation for us to do this? I think if you discontinue > DISH or DirecTV and want the sat dish taken down, they don’t come do it > (unless maybe you pay to have it done). > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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