Didn't it use to be that Dish/Direct required you to remove and send them back the LNB at your cost?

On 11/18/2024 11:15 AM, Ken Hohhof wrote:

We are starting to run into cases where customers cancel (most commonly to get T-Mobile Home Internet) and while the CPE is still perfectly functional we would not redeploy it.  Like a Cambium 450 SM with a reflector dish (as opposed to a 450b).  So we don’t want it back, and don’t want to send a tech out to remove it.

Sometimes customers insist they want us to take it off their house.  Is there some legal obligation for us to do this?  I think if you discontinue DISH or DirecTV and want the sat dish taken down, they don’t come do it (unless maybe you pay to have it done).

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