KX-T: Re: Lines keep ringing

2003-04-03 Thread Charles P.
Intercept Routing No Answer (IRNA) This will direct an incoming call to a specific extension (165 for vm) if it goes unanswered for x number of rings. IRNA is set per trunk group (409-day/ 410-night), and the number of rings is set in the timer section (203). charles - Original Message

KX-T: Call timer

2003-04-03 Thread Charles P.
I haven't used it yet but I'm 99% sure there is a beep, and a setting for how soon it occurs before disconnect. Charles - Original Message - From: "John Burk" <[EMAIL PROTECTED]> To: "Charles P." <[EMAIL PROTECTED]> Cc: "Jeff Hollingsworth

Re: KX-T: Re: [kxtd] Payphones

2003-04-03 Thread Charles P.
arles - Original Message - From: "Jeff Hollingsworth" <[EMAIL PROTECTED]> To: "Charles P." <[EMAIL PROTECTED]> Cc: <[EMAIL PROTECTED]> Sent: Thursday, April 03, 2003 4:12 PM Subject: Re: KX-T: Re: [kxtd] Payphones > "Charles P." wrote: > &g

KX-T: Re: [kxtd] Payphones

2003-04-03 Thread Charles P.
arles - Original Message - From: "Michael N. Marcus" <[EMAIL PROTECTED]> To: "Charles P." <[EMAIL PROTECTED]> Cc: <[EMAIL PROTECTED]> Sent: Thursday, April 03, 2003 6:32 AM Subject: Re: [kxtd] Payphones > Hi, Charles... > > Two comments: > >

KX-T: Re: TVS-50 hacking problem

2003-04-01 Thread Charles P.
Phil, It would help to know a bit more about the hacking that took place. Did they use the device notification feature? If you check the tvs system reports you can quickly see which mailboxes have that activated. Or if unauthorized boxes had been created. In my first hacked system we found mailbo

KX-T: Re: Installation Manual For KX T616

2003-03-25 Thread Charles P.
Prioritytel.com used to sell manuals too (you could download) Also, Ablecomm used to have a cheat sheet with programming codes on their website. www.ablecomm.com Charles - Original Message - From: "Chris Jones" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, March 25, 2003 1

KX-T: T1 Integration

2003-03-20 Thread Charles P.
Cahl, > > Just for the sake of an argument, doesn't the T1 option on a KXTD require a > dual cabinet for 24+8 lines? > If it does, that's a lot of hardware to add a T1. > NOPE It does require an additional csu/dsu ~$500 to 1K or so retail. You get 24 T lines PLUS 8 copper on ONE KSU. That makes i

KX-T: Re: KX-TD T1 Integration

2003-03-20 Thread Charles P.
The usual break even point is around 10 to 12 lines, so if you do use a lot of long distance that may be good for you. Many providers will be able to install a "channel bank" for you. That takes the T1 and gives you regular POTS type of dial tone on a regular wire pair for each line. When they d

KX-T: Re: Voicemail Transfer Not Working

2003-03-02 Thread Charles P.
I think the question still exists as to whether the TVS75 will integrate with the 624, it may be too old, I'm not sure. Does the TVS have the 624 listed in it's set up list? (I think that is in Program/ Other/ PBX Parameters- or else in the quick setup option) That would be significant. Charles

Re: KX-T: Re: Distinctive Ringing on CO Lines With KXTD1232

2003-03-02 Thread Charles P.
> That's exactly what I want. The daughter has her own line, and the parents have > their own line. They want to be able to diiferntiate between the two. I'm not > sure I understand what you mean with an analog port. Through the KXTD? > Couple ways 1. analog port on the ksu would be any jack that

Re: KX-T: Re: Distinctive Ringing on CO Lines With KXTD1232

2003-03-02 Thread Charles P.
Bill, The ring cadence from the phone company has no effect on the ring cadence from the ksu (in either the analog or digital ksu's). What is the situation that they want to accomplish? Is it that they want to know if a certain line is ringing so they can decide whether to answer it? (i.e. they

KX-T: FA: KXTD7890 cordless

2003-02-28 Thread Charles P.
Hi all, I have used KXTD7890 spread spectrum cordless phone for sale on ebay (single line cordless). I know someone was looking for one a couple of months ago. These are the longest range cordless phones Panasonic ever made. http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=3404064579 (free shipp

KX-T: Re: Ring groups

2003-02-26 Thread Charles P.
Ross, Is 191 selected from a voicemail menu? If so, you could program phantom buttons instead. Put a phantom button on all the phones with ringing turned on only on for the group that wants it. The button will flash at all the other stations. (I assume you are not sending the co calls dil 1:1 to

KX-T: Re: remotely switch tvs-100 to holiday mode

2003-02-17 Thread Charles P.
Matt, Unfortunately, the Holiday mode cannot be switched remotely. Here's what I usually recommend: In the TVS100, you have both the "company greeting" and the "custom menu". I usually would record a blank moment into the company greeting, then use the custom menu for the whole greeting. Now, yo

KX-T: KXT308 problem

2003-02-13 Thread Charles P.
Sounds like delayed ring, but that was only available in the 616... Could it be a 616 in disguise? (maybe not a US version?) Charles - Original Message - From: "Don Ritchie" <[EMAIL PROTECTED]> Sent: Thursday, February 13, 2003 8:24 PM Subject: I can't post to the list > > I have a cu

KX-T: Re: KX-TD1232 DATA BACK UP

2003-02-07 Thread Charles P.
Everything you mentioned except caller id logs (I think) cp - Original Message - From: "John Burk" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, February 07, 2003 9:45 PM Subject: KX-T: KX-TD1232 DATA BACK UP > Hello > > > I'm yet to test a back up floppy I made of a

KX-T: Re: 1232-4 & TVS-200

2003-02-07 Thread Charles P.
The setting for that is in System Parameters /Other /Dialing Parameters /Call transfer no-answer time The default is 20 seconds. Charles - Original Message - From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, February 07, 2003 9:39 PM Subject: KX-T: 1232-4 & TVS-200

KX-T: Re: How do we supply 32+ extensions w/o going to a digital KSU?

2003-02-07 Thread Charles P.
If he is a business owner, he (and you, of course) should be serious about getting a system that will do the job right, plus flexibility. Sometimes people may insist that they do not need any expansion capability, we all know that is probably not true. That person might respond better to the term

Re: KX-T: Re: Re: Power issues with a KX-TD1232-6

2003-02-04 Thread Charles P.
esday, February 04, 2003 9:45 PM Subject: Re: KX-T: Re: Re: Power issues with a KX-TD1232-6 > Unnamed Administration sources reported that Charles P. said: > > > > > > > > > When nothing else made sense I pulled the xdp pairs (the analog pair) off > > of > &

Re: KX-T: Re: Hunting for an answer

2003-01-28 Thread Charles P.
This is also true, (it may be that the phones grab lines from their own cabinet, I can't quite remember), so in a dual cabinet, I put the co's from the first cabinet into group 2, and the co's 13-24 into group 1. Now (all other things being normal) all outgoing calls will auto hunt starting with

KX-T: Re: Hunting for an answer

2003-01-28 Thread Charles P.
Joe, Someone correct me if I'm wrong (it could happen). If the trunks are in the same trunk group, then they will hunt down from the higher number to the lower. That is the default. The individual groups hunt from lower to the higher group number. Put all the co's in one group and the auto hunt

Re: KX-T: KXTA624 and Caller ID...How many extensions???

2003-01-27 Thread Charles P.
> >This may be a stupid question, but does anyone know how many extensions > >are supported with the caller ID module on a new KXTA624. Customer has > >nine extensions and wants Caller ID displayed on all kxt7135 phones for > >all 3 CO lines. > > It is a bit stupid. All. > Don't forget though, t

KX-T: Re: RE: TD308 & DISA

2003-01-26 Thread Charles P.
great, some probably tried dialing a phone number starting with 451 when they were on the intercom dial tone... charles - Original Message - From: "Michael Karaman" <[EMAIL PROTECTED]> To: "'Charles P.'" <[EMAIL PROTECTED]>; "'K

KX-T: Re: Re: TVS Modem

2003-01-22 Thread Charles P.
I forgot to mention the number for Communicator Tel is 800-777-1036 - Original Message - > You can conntact John Almont at Communicator Tel. > He is often on this list. _ KX-T Mailing list --- http://kxthelp.com/ Subscri

KX-T: Re: TVS Modem

2003-01-22 Thread Charles P.
Ross, You can conntact John Almont at Communicator Tel. He is often on this list. He used to be able to sell you a Zoom modem programmed for the Pana systems. I got one and it worked right away. (Anytime I try to do it myself it doesn't seem to work properly- I think I need to spend a bit more

KX-T: Re: Looking for TVS-75

2003-01-22 Thread Charles P.
What features of a TVS-75 would make you want to replace the 50? Charles - Original Message - From: "Joel Winarske" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, January 22, 2003 1:47 PM Subject: KX-T: Looking for TVS-75 I currently have a TVS-50, and would like to upgrad

Re: KX-T: fax through 1232

2003-01-13 Thread Charles P.
These are good points > > Pro: > 1. Putting the fax IN the system allows logging incoming and > outgoing length of calls and numbers. > The first time my wife's business was able to confirm (via a > 20+ minute call) the fax report which said that 35 pages were sent > vs. the people at the receivin

KX-T: Re: TVS50 System Prompts

2003-01-11 Thread Charles P.
> rerecord them w/ 1 > sec. of recording. THEN you get the option to go in and "Turn off the > prompt".. > Gotta be one of the worst programming oversights... that is, I assume they didn't _plan_ it that way... cp _

KX-T: Re: TVS50 System Prompts

2003-01-10 Thread Charles P.
Hi Nick, The prompts may be different numbers in certain tvs units. Here is a list of both numbers side by side for prompts that I often change: ==OLD/NEW PROMPTS == 354 -467"please wait a moment" 363 -553"sorry, no one is available to answer the call" 370-60 "calling the operator" 371

Re: KX-T: fax through 1232

2003-01-10 Thread Charles P.
The only problem I had with that was when the customer had a bunch of speed dials programmed into the fax machine. The ksu pick up dialing was not fast enough to beat the speed dialing. One such customer went ahead and re-programmed all the speeddials with 9p. cp - Original Message - Fro

Re: KX-T: Transfer unanswered calls to VM

2003-01-10 Thread Charles P.
Intercept routing will get unanswered calls into voicemail... but that means really unanswered incoming calls. Calls that have been answered by a person and then transfered, or internal calls (station to station) can only be sent to voicemail with forwarding (or manually with VTR button). The conc

KX-T: Re: intercom voice announce

2003-01-09 Thread Charles P.
There is a way to set the whole system to default to voice announce intercom, usually people prefer the autoanswer button... except for when they forget to press it on. cp - Original Message - From: "Richard C. McCoy Jr., R.Ph." <[EMAIL PROTECTED]> To: "'KXT Help Forum'" <[EMAIL PROTECTED

KX-T: Re: "hot line" need crafty solution ;-)

2003-01-08 Thread Charles P.
An external dialer on the co seems to be the best idea. Hot shot dialers would be my suggestion. Other choice would be to program a speed dial button, the one right above the co line, so it grabs only that co and dials the number. Limited by the number of trunk groups available. Charles - O

KX-T: Re: Auto-Attendant Setup

2003-01-08 Thread Charles P.
Since the mailboxes are working I assume you have the digital integration working ok, so dialing Intercom 165 goes to the voicemail, etc. You need to go into the Port set up menu in the TVS and tell it that each port goes to custom menu 1. When you go into that menu, and select port 1, it then o

KX-T: Re: KXt61610

2002-12-31 Thread Charles P.
They go for about $100 to $300 on ebay, depending on if there are any phones included, etc. Charles - Original Message - From: "Lindley, Corey" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, December 31, 2002 11:17 AM Subject: KX-T: KXt61610 > > I would like to know the mark

KX-T: Re: 616 problem

2002-12-19 Thread Charles P.
o work before the power trouble". When I tested it, I found that I had to press Intercom first... and nothing I tried would change that! The 2002 Miss Communication award goes to... thanks Charles - Original Message ----- From: "Charles P." <[EMAIL PROTECTED]> To:

KX-T: 616 problem

2002-12-18 Thread Charles P.
A kxt616 had a power glitch the other day (dual power outages) and it lost all of it's programming. Now everything has been reprogrammed and seems to function BUT the flexible DSS buttons and feature buttons do not connect by one touch press. You must press intercom first, then the button (the co

KX-T: Re: Speakerphone Problems

2002-12-18 Thread Charles P.
Check that the front of the phone is not blocked--- where the hole for the microphone is located. If that hole is blocked you can get a lot of strange occurances. Sometimes you may get feedback or it may just seem to shut down. One girl complained of speakerphone problems, over the course of two

KX-T: Re: TVS-50 prompt confusion

2002-12-08 Thread Charles P.
You may have done these already... I know you said it is set up as AA, but be sure you check in the menus that the ports are not set as "voicemail". They should be set as "auto attendant". Also, that the ports are assigned to custom menu 1 (that's usually the default). Charles - Original Me

KX-T: Re: re-numbering

2002-11-26 Thread Charles P.
The numbers available without any severe programming changes are 100, 200, 189, 190, 195, and 265-290 165 to 188 are for voicemail. If you moved the 165-188 to 265-288, that might do it for you. If at all possible, it is recommended NOT to change too many numbers around (or delete existing func

Re: KX-T: Re: kxtg4000

2002-11-24 Thread Charles P.
> Is there a central closet on the floor somewhere? > The funny thing was, in the hour I was there the central closet was not readily apparent! We looked in two stairwells and two central hallways. (This visit was on my time). > You can get wire-tracing tools, think of a icecube+torpedo on stero

Re: KX-T: Re: kxtg4000b

2002-11-24 Thread Charles P.
rfectly, but neither a KX-TD7895 nor EnGenius SN920 would work. > > > >(2) Another customer is using it in Manhattan (the worst place for cordless > >phones). He has a U-shaped apartment, wrapped around an elevator shaft, and > >he gets complete coverage, where several

KX-T: Re: kxtg4000

2002-11-24 Thread Charles P.
Thanks everyone for the replies, Thanks Randy for reminding me, I forgot about the cordless desk phone. This customer wants one too. They were interested in a system for their apartment in Manhattan. I went to look and found that all the existing wiring was buried a few years ago when the apartme

Re: KX-T: Re: TVS100 - EXPANSION SLOT # 3

2002-11-17 Thread Charles P.
I think this is where they get the phrase "slightly ahead of our time" (in other words, "we don't always know what we're doing until we did it") The new TVS120 is a 6 port system. I would expect when building these things that they would use similar cases, boards, etc as the TVS200, and be able to

KX-T: Re: TD1232-5 DOUBLE CABINET

2002-11-06 Thread Charles P.
If you're going -5, go ahead and upgrade the 4 to a 5. The -5 + do not need any re-sync time period. They do it automatically. This is significant. It makes dual cabinets much more reliable in case of power outage. Charles - Original Message - From: "John Burk" <[EMAIL PROTECTED]> Cc: <

KX-T: Re: RE: Message Waiting Light

2002-10-30 Thread Charles P.
Naaah Call blocking is only a voicemail function. The key to your original question is that once you tell the tvs that there is no extension assigned to the mailbox, then it will not try to light a light (it can't since it wouldn't know what extension to light even if it wanted to). charles ---

KX-T: Re: Message Waiting Light

2002-10-30 Thread Charles P.
Try this tell the mailbox that it has no extension assigned to it. i.e. delete the extension number from the mailbox setting. Charles - Original Message - From: "Wolfgang@Network Telephone Company" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, October 30, 2002 12:12 PM Su

Re: KX-T: Conference Volume Issue (after chip replacement)

2002-10-23 Thread Charles P.
> > Thinking about it for a minute though, the firmware in the chip reverses the > operation of the 990 bit for distinctive icm tone. If it was changed from > default, then the chip was installed, it should remain the same. i.e. when > the increase volume chip is installed the tone should change

KX-T: Re: URGENT AND CONFIDENTIAL ... modified

2002-10-22 Thread Charles P.
Sitting here with the flu and not much energy to get up and do real work I took to modifying this spam so it would be more on topic for the list... > Dear Friend, > >I am a phone user resident and practicing in >Lagos, Nigeria and I am using this correspondence to urgently seek >

KX-T: Re: anal-og question

2002-10-15 Thread Charles P.
Surprised me too, the first time I saw that. The few 624's I put in never had all phones ring at the same time, or didn't use dss buttons. Then one did and it looked like a christmas tree. (or a traffic jam, depending on your mood). Charles - Original Message - From: "Dan Padilla" <[EMA

KX-T: Re: Re: Disable CO2 in the System and Remove from Group 1

2002-10-14 Thread Charles P.
Oh, It's late, I realize I didn't completely answer your actual question, to remove it from group 1 use program code 401 instead of 400. If you put co2 into a different group, it will still be accessed from your phone, but not as the first outgoing line. Charles > > [Program] * # 1234 > enter

KX-T: Re: Disable CO2 in the System and Remove from Group 1

2002-10-14 Thread Charles P.
Bob, [Program] * # 1234 enter program code 400 enter co number 02 press the "sel" select button to toggle "CONNECT" to "NO CONNECT" press "autodial/store" That will delete co2 from the system. If you wanted to keep it in the system but just not make it the first co to call out on, that would be

KX-T: Re: Looking for cheap kx-td30891 DISA

2002-10-12 Thread Charles P.
Chris, My email to you was rejected, do you have another address, or was something just screwy with the server? Charles ** Each of the following recipients was rejected by a remote mail server. The reasons given by the server are included to he

Re: KX-T: Parallel Extension on XDP

2002-10-08 Thread Charles P.
> XDP (prog 600) needs to be OFF on ON for parallel to work. > I love it when we all get tierd at the end of day OFF on ON... sounds right to me. _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxt

KX-T: Re: Parallel Extension on XDP

2002-10-08 Thread Charles P.
I think you have a bug (not the system... you). I had a bug last week but I'm feeling much better now. 391 or 390 have nothing to do with the xdp setting... Or are you talking about something else? :) cp - Original Message - From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesd

KX-T: Re: KX-TD308 Door Intercom issues

2002-10-08 Thread Charles P.
Which system? I believe the cycle is now adjustable, and the tone can be turned on/off. Charles - Original Message - From: "Bill Maxey" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, October 08, 2002 11:08 AM Subject: KX-T: KX-TD308 Door Intercom issues > My client is com

KX-T: Re: SLT Not Ringing

2002-10-08 Thread Charles P.
Michael, Are the slt's alone on the jacks or are they plugged in with a digital phone? I know you said you tried xdp on and off but I just want to be sure. > 691 parallel on or off, Also, the parallel on/off code should be 391 not 691 but I assume that was probably a typing error. A few other q

KX-T: Re: 816 & TVS50

2002-10-02 Thread Charles P.
What version system do you have? you should be able to do all that by programming phantom numbers, mailboxes for those numbers, and message waiting lamp buttons and phantom buttons on the extensions that need those boxes. Charles - Original Message - From: "Brian Martin" <[EMAIL PROTECT

Re: KX-T: VM setup- hint

2002-10-02 Thread Charles P.
> ..(don't remove > the digital phone if using XDP on the analog vmail ports!) That can't be right. (everything else seems correct though) I use xdp ports all the time for all kinds of things without a digital phone. I took over a D1232-1 that was using the Pana TVP150 on xdp ports 221-222-2

KX-T: Re: pinouts for KX-TD308

2002-10-02 Thread Charles P.
Hi Clyde, I just put one in today. The first 24 pairs are just like the other KXTD extension cards: 3 pairs per extension- pair1-analog connection pair2- digital connection pair3- not really used (compatiblility connection for OHCA on the older 7130 phones) The last 25th pair is the doorphone c

KX-T: Re: Q: TD500 extension forwarding a call to an outside number

2002-10-01 Thread Charles P.
Mike, That is a good test, because it should work if all the settings are correct (you have to find that class of service setting that allows forwarding off premise, or co to co, or whatever it's called) And there may be other settings needed in the TD500 that us little guys may not be aware of.

KX-T: Re: Re: Q: How to setup calling "through" a TD500

2002-09-30 Thread Charles P.
Jim, Do those RAD amps really improve the audio? I've just forwarded an analog ext out to a co but if there is a need for better audio, the rad amps sound like a good choice. Charles - Original Message - From: "Jim Marks" <[EMAIL PROTECTED]> To: "Mike Frederick" <[EMAIL PROTECTED]>; "K

KX-T: Beanies confessions

2002-09-17 Thread Charles P.
I, too, use beanies regularly and never seem to have a problem with them. (I never realized they were looked down upon ) . The UG UR and UY connectors are great too (especially UG for splicing to an existing cable), but I have had a number of UG connectors fall apart, the green part would fall o

Re: KX-T: Re: Install tips

2002-09-17 Thread Charles P.
Hi John, I use these Power Paks exclusively for all installs now. They are great. Too bad the TVS does not have a plug for them, so the TVS will need a different UPS. Remember, when you plug in the power pak, the on-off switch does NOT turn off the ksu anymore, you need to pull the power pak plu

KX-T: Another headset question, wireless

2002-09-06 Thread Charles P.
I'm also looking for headset recommendations... the customer is interested in cordless headsets for possibly 5 of his staff. >From the types available today, do any have problems when working near other wireless headset devices? Anyone have any bad experiences with particular models? thanks C

KX-T: How many DSS on a -5

2002-09-06 Thread Charles P.
Sorry, it's been a long day and I'm too tired to look this up. Can a D1232-5 support 4 DSS consoles? or is that only with a dual cabinet? Charles Charles Patterson Global Communications Tarrytown, NY [EMAIL PROTECTED] _ KX-T

KX-T: Re: Least expensive approach to paging

2002-09-06 Thread Charles P.
Along with the other suggestions, you can open up a phone and attach a louder horn speaker to the 2 speaker wires in the phone (voiding waranty of course). You can pick up a horn speaker with a built in amplifier at Radio Shack as mentioned or from Valcom. This would also allow general paging as

KX-T: Re: Two Phones acting as One

2002-09-02 Thread Charles P.
Here are some suggestions To make them ring from one number is easy-- but it won't be the ext. number you now use. You need to program a Phantom extension number, then assign a button for that Phantom number on both phones. Now when someone dials that phantom number both phones will ring. You ca

KX-T: Re: Speed dial

2002-09-02 Thread Charles P.
Ross, you should be able to do that just by using the analog port of a digital extension (xdp NOT turned on, so the analog is in parallel). Once the pc is finished dialing, picking up the phone should cut right in and take over the call. That's the way it works with my cordless I have in parallel

KX-T: Re: remote call forwarding

2002-08-25 Thread Charles P.
Aha, problem solved. The COS in the ksu for the VM ports needs to have "transfer to CO" enabled. I had enabled it for the extension doing the forwarding, but not for the VM ports. Charles _ KX-T Mailing list --- http://kxthelp.c

KX-T: remote call forwarding

2002-08-25 Thread Charles P.
I'm trying to set remote call forwarding to co on an 816-5 and TVS-50. The TVS does remotely set the extension to "fwd all" to the co. Calls from another extension to the forwarded extension will forward ok. Outside calls that reach the forwarded extension cannot be completed. The system tries t

Re: KX-T: Fw: Cabling limitation on KXTD1232

2002-08-15 Thread Charles P.
Would doubling up on pairs help with this one? or would there be other problems... - Original Message - From: "David Lesher" <[EMAIL PROTECTED]> To: "KXT Mailing list" <[EMAIL PROTECTED]> Sent: Thursday, August 15, 2002 10:33 PM Subject: Re: KX-T: Fw: Cabling limitation on KXTD1232 > >

Re: KX-T: Voice Mail......Again.

2002-08-15 Thread Charles P.
Hi Dan, Paul's suggestions are good... also Set up Phantom Extensions in the ksu, then you assign the phantom extension to the virtual mailbox. Without the phantom extension you will need to have "all calls tfr to mailbox" on in the box, or hit #6, or custom service key to mailbox in order to re

Re: KX-T: Re: KX-TA1232 vs TD1232

2002-07-29 Thread Charles P.
I took a VA system out of one home and put in a TD816, the customer saw the 7400 size and said no way. He loves the footprint size of the 7000. > > but we love the 7400 series telephones.7000 or 7300 do not compare > > > > The 7300s are chick phones. Real men want 7400s (but not the wussy

KX-T: KX-TA1232 vs TD1232

2002-07-29 Thread Charles P.
Randy (or others), When would a customer choose the A1232 over the D1232? is it just the price that makes a difference? Charles > > > Does anyone have this unit up and running yet? > > I have several. > > > > It is a good system, I prefer the digital however the TA is a good system. > >

KX-T: Re: Fw: doorboxes and adapters

2002-07-18 Thread Charles P.
e adapter, near the KSU > and see if it works First. Then look for shorts. > > rd > > - Original Message - > From: "Charles P." <[EMAIL PROTECTED]> > To: "kxthelp" <[EMAIL PROTECTED]> > Sent: Thursday, July 18, 2002 6:16 PM

KX-T: doorboxes and adapters

2002-07-18 Thread Charles P.
What would cause doorboxes on a D1232 to stop sending audio? KXTD1232 with a kxtd160 door adapter was hit by lighting. The ksu, the door adapter card, and the door boxes (two) have been replaced but there is still no audio through the boxes. Pressing the button will ring the phones, but neither b

KX-T: Re: Pollcat Wanted

2002-07-17 Thread Charles P.
David, I have a teltronics buffer. I think it needs proprietary software to make it work though. www.avtele.com/auction/teltronics1frnt.jpg www.avtele.com/auction/teltronics2lbl.jpg www.avtele.com/auction/teltronics3bk.jpg If you think you could use it just say the word. Charles - Origin

KX-T: Recording Multi Lines

2002-07-16 Thread Charles P.
> The argument I see is either tapping the station side vs. tapping the CO > directly. > > The PD will have 12 extensions, tapping the station side may not be > practical due to the fact that calls may be transferred from the call taker > to an officer, then transferred again to a detective or LT

KX-T: Re: Re: Re: Re: Recording Multi Lines

2002-07-16 Thread Charles P.
> > I don't agree. Station side would be preferred. > > Recording from the trunk side can be difficult when you are using PRI or T1. > Also, if you record from the CO lines, then you have to have some special > procedure to use a non-recorded line, be it a separate line, separate trunk > group,

Re: KX-T: Re: Re: Service Observing

2002-07-14 Thread Charles P.
Here's what there is, and I've had a small customer service call center use this: When the supervisor has executive busy override capability, they can join in a call in progress by pressing the co line. That actually sets up a conference call between the caller, the operator and the supervisor. I

Re: KX-T: http://kxthelp.com

2002-07-13 Thread Charles P.
The last thing we need, auto bots on the mailing list. Next thing you know they'll be applying for certification... cp - Original Message - From: "Carl Navarro" <[EMAIL PROTECTED]> To: "Christine Hall" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Saturday, July 13, 2002 4:00 PM Subject

Re: KX-T: Re: Re: Service Observing

2002-07-13 Thread Charles P.
OOPS, >Have you used this monitoring from a supervisor. I was thinking that >was only to monitor the number of callers in queue for that group. My mistake. When I first heard about "call monitoring" for ucd groups I imagined it was for supervisory monitoring, then I believed my own imagination

Re: KX-T: Re: Re: Service Observing

2002-07-12 Thread Charles P.
> This is the solution you should be selling. CM30 box is old and analog. > Get it on digital and then email it. > But if you are getting from the handset, you are still getting analog, and everyone's phone has an extra appendage hanging from it. With the -5 you can set silent monitoring for

KX-T: Re: TVS100 Message Light Problem

2002-07-12 Thread Charles P.
No, the "general delivery box" class of service is only for the default 998 box. If you have ext and box 132 to be used as an operator or general box, you go into the tvs to the auto-attendant options, operator features and set "operator mailbox" to 132. Lost calls will still get sent to 998 occa

KX-T: Re: SLT -> CO without dialing "9"?

2002-07-12 Thread Charles P.
Tim, IF you connect it to the same jack as a digital phone, AND you program the digital phone to go directly to the line (prog 99,1,2,store), AND xdp is turned OFF... Then it will work. You will need to keep the digital set plugged in as well. Charles Charles Patterson Global Communications T

KX-T: Re: Need 7433 phones

2002-07-12 Thread Charles P.
Try contacting Brooks at Teledynamics 800-847-5629 They have good prices and good stock. He always reads this mail list too. (Hi Brooks!) Charles Charles Patterson Global Communications Tarrytown, NY [EMAIL PROTECTED] - Original Message - From: "Hello" <[EMAIL PROTECTED]> To: <[EMAIL

KX-T: Re: Multiple rings

2002-07-07 Thread Charles P.
Looks like a bit of difficulty to get the 624 to do this. Another option might be to use an analog port and attach an external ringer (or more than one) to it. Then the people who need to answer those calls can listen for the unique sound of the ringer. They will still need to press the co butto

KX-T: Re: Multiple rings

2002-07-06 Thread Charles P.
This is how it would work in the digital systems, there should be something similar in the TA-624. You would want to use Ring Group. Put 101 and 102 into the same group, then have the TVS option set to call that group number when the caller presses a digit (or dials the ring group number). If th

KX-T: Re: RE: operator function

2002-06-20 Thread Charles P.
Just to clarify, the tvs has a setting for the operator extension AND the operator mailbox. I usually leave the operator extension as 0, then it uses what ever ext. number you set as operator in the ksu. But the tvs has 998 as the default operator BOX. That can be changed to the number of the op

KX-T: Re: Re: ** VPS -> PBX transfer problems **

2002-06-18 Thread Charles P.
The best thing for you is to set up UCD (Uniform Call Distribution). That will do almost exactly what you want. You set up 4 extensions in the ucd group. Calls to that group will be distributed one by one to the next free operator. Calls that are unanswered are on hold and processed according to a

KX-T: Re: ** VPS -> PBX transfer problems **

2002-06-18 Thread Charles P.
Rob, > a maximum of 4 minutes Explain a bit more about the situation... _why_ would you want someone on hold for that long? What are you trying to accomplish? There may be a better way to solve it. Charles - Original Message - From: "validus" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED

Re: KX-T: What is 2-way DID?

2002-05-28 Thread Charles P
Aha, always something new to learn I've used DID on a T1, I didn't realize the regular ol' DID's were only one way. thanks cp - Original Message - From: "Randy Dell" <[EMAIL PROTECTED]> To: "Charles P" <[EMAIL PROTECTED]> Sent: Tuesd

KX-T: What is 2-way DID?

2002-05-28 Thread Charles P
OK, what is 2-way DID? I know what it does when it comes in... what would it do going out? Charles _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt

KX-T: KXTD in commercials!

2002-04-06 Thread Charles P
Ha, I just spotted a KXT7433 in a commercial for Broadway.com! The lady is listening to a poorly dubbed answering machine (tvs?), pressing buttons on her 7433. It goes by pretty fast but they do show the phone about 3 times. Charles ___

KX-T: cut and paste to dos- pc question

2002-04-03 Thread Charles P
Is there a way to cut and paste from a Windows window to the DOS window of the Pana software? That might ease speeddial entry. charles _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/

KX-T: cid when busy

2002-03-02 Thread Charles P
816 with TVS50 Can caller id come through to a 7433 when the phone is busy, and calls are dil 1:N? i.e. the vm has not answered the call yet. Calls ring DIL 1:N, boss would like to see caller id on his display when he is on the phone, since he is often alone in the office. Possible? thansk cha

KX-T: Analog 616 doorphone squeal

2002-02-21 Thread Charles P
I believe the ksu has gone bad but I wonder if any others have seen this. When accessing the door intercoms through this 616, there is a loud squeal (not feedback). I tried replacing the door controller card but got the same result, I tried it with no doorboxes connected and got the same result

KX-T: LCS from other extensions, problem

2002-02-21 Thread Charles P
This may take some thinking "outside the box" A residential customer has 3 mailboxes on his TVS-50/ 816, general/wife/husband. He wants to be able to use live call screening so they can hear who is leaving a message, then pick up if they want to talk to them. Well, LCS was designed to be used on

KX-T: ot:another DBS question

2002-02-17 Thread Charles P
Got another DBS question for you ambidextrous people. Customer has a DBS 824 and Panavoice voicemail. They have 5 co lines and I needed to stop line 5 from being answered by the voicemail. When I got into the system I found that the vm greeting answers lines 1-4 on a delayed ring but line 5 gets

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