Hi Dan, Paul's suggestions are good... also Set up Phantom Extensions in the ksu, then you assign the phantom extension to the virtual mailbox.
Without the phantom extension you will need to have "all calls tfr to mailbox" on in the box, or hit #6, or custom service key to mailbox in order to reach the box from within the voicemail. I'm not sure if that's your problem with the vmtfr button but it could be. The ksu would be looking for an ext number to match what you just dialed, when it doesn't find it it will claim it to be invalid. Charles ----- Original Message ----- From: "Paul H. Gusciora" <[EMAIL PROTECTED]> To: "Dan Padilla" <[EMAIL PROTECTED]>; "KX-T Help" <[EMAIL PROTECTED]> Sent: Thursday, August 15, 2002 3:02 PM Subject: Re: KX-T: Voice Mail......Again. > Dan: > > If I understand correctly, you are having trouble with transferring > to a VM (voice mail) (say 350) that is not in the allowed extension > ranges (default 100-199, 200-299). I suggest that you try adding an > extension range that contains the VM (say 300-399) and see if that > corrects the problem. > > Panasonic KX-TD1232 Virtual extensions have the advantage over blind > mailboxes that one can assign a MWL (message waiting light) to an > unused key, perhaps on a DSS (direct station selector). This has been > reportedly used by people to provide VM for teachers at schools who > have no assigned phone. The teachers can wander by the DSS and see if > they have any messages without logging into the VM. If they forget > for a few days, someone can remind them to check their VM. Virtual > extensions have to be within the allowed extension ranges. > > I have successfully created a virtual extension on KX-TD1232-4 with > MWL controlled by a KX-TVS200 VM. The catch is that in order to have > the MWL turn on, one must unset "All calls transfer to mailbox" which > results in a delay while the VM tries the extension. Also, if an > operator's extension turns the MWL ON, it must turn it OFF before the > VM can control it. > > Paul Gusciora > San Rafael, CA > > BTW: Could you provide a link to information about the VM software? > Does it run under some flavor of unix? > > === > From: "Dan Padilla" <[EMAIL PROTECTED]> > To: "kxt help" <[EMAIL PROTECTED]> > Subject: KX-T: Voice Mail......Again. > Date: Thu, 15 Aug 2002 10:30:57 -0700 > > hello all- it seems 75% of the questions are on voice mail apps, so i'll > throw this one out there. I use a third party system ( built in a backroom ) > that out performs any product pana could put out but i am stuck on a > problem. i've got a dual -4 system close to maxxing out and i need to build > some boxes for outside agents who have no extension in the office. working > on a 3-digit vm box i can use box 101 to 999. the problem is when a call > comes in we try to use the "vmxfr" button and dial my vm box and we get a > "not valid" ! does my vm box number have to be a valid ext. number in the > pana for follow on i.d. to work? did i just answer my question? t/s told me > nada. thanks, d.p. > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
