Rob, > a maximum of 4 minutes Explain a bit more about the situation... _why_ would you want someone on hold for that long? What are you trying to accomplish? There may be a better way to solve it.
Charles ----- Original Message ----- From: "validus" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, June 18, 2002 4:16 PM Subject: KX-T: ** VPS -> PBX transfer problems ** > Here is the hardware: > Panasonic Digital Super Hybrid System D1232 (No DISA cards) > Panasonic TVS200 Voice Processing System > > I recently emailed a few problems I was having to this list and got a few suggestions > (thanks) that I am trying. I'm having a problem with one though. After the user > presses a certain key, I would like the call to be placed on HOLD. From my > understanding, the VPS is just like a phone to the PBX. So if a user can take a call > and press the hold button to put the call on hold, why can't the VPS? > > The closest thing that I have gotten is to transfer the call to an extension with the > Dialing Parameters for Extension Transfer Sequence set to FXD. We know that this > given extension will not answer so it is effectively on hold. It will only work for > a maximum of 4 minutes though since the Transfer Recall Time on the PBX is set to a > maximum value of 48 rings (1 ring = 5 seconds, 48 * 5 = 240 seconds = 4 minutes). > Then at that point the call gets sent back to the VPS. > > It doesn't seem like the hardware has a way to allow a longer "hold" time but if I > can fake it out somehow to effectively achieve the same thing, that will work just as > well. > > Any suggestions? > > cheers, > Rob > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
