Re: [AFMUG] Alexa Troubleshooting

2024-09-09 Thread Steve Jones
I'd check to see if there's an ntp option on the router to make sure the devices are time synced On Tue, Sep 3, 2024, 7:15 PM Bill Prince wrote: > Try Google Home. > > > bp > > > On 9/3/2024 2:30 PM, Nate Burke wrote: > > I was there when it happened at least 3 times. 'Alexa, play jass music'

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Bill Prince
Try Google Home. bp On 9/3/2024 2:30 PM, Nate Burke wrote: I was there when it happened at least 3 times.  'Alexa, play jass music'  Runs for 5-7 minutes and just cuts off. On 9/3/2024 4:21 PM, Josh Luthman wrote: Is that what they told you or did you actually double check? On Tue, Sep

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Nate Burke
I was there when it happened at least 3 times.  'Alexa, play jass music'  Runs for 5-7 minutes and just cuts off. On 9/3/2024 4:21 PM, Josh Luthman wrote: Is that what they told you or did you actually double check? On Tue, Sep 3, 2024 at 4:39 PM Nate Burke wrote: No, it just cuts off in

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Josh Luthman
Is that what they told you or did you actually double check? On Tue, Sep 3, 2024 at 4:39 PM Nate Burke wrote: > No, it just cuts off in the middle of a song. > On 9/3/2024 2:57 PM, Josh Luthman wrote: > > Does it stop at the end of a song? That seems like a frequency issue if > you Google (sear

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Ken Hohhof
Maybe Alexa doesn't like smooth jazz. Original Message From: "Nate Burke" Sent: 9/3/2024 3:39:18 PMTo: af@af.afmug.comSubject: Re: [AFMUG] Alexa Troubleshooting No, it just cuts off in the middle of a song.? On 9/3/2024 2:57 PM, Josh Luth

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Nate Burke
No, it just cuts off in the middle of a song. On 9/3/2024 2:57 PM, Josh Luthman wrote: Does it stop at the end of a song?  That seems like a frequency issue if you Google (search) this. On Tue, Sep 3, 2024 at 11:19 AM Nate Burke wrote: Customer confirmed that it should just be using Amaz

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Josh Luthman
Does it stop at the end of a song? That seems like a frequency issue if you Google (search) this. On Tue, Sep 3, 2024 at 11:19 AM Nate Burke wrote: > Customer confirmed that it should just be using Amazon music. > On 9/3/2024 9:40 AM, Bill Prince wrote: > > That's a better question. Does Alexa

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Nate Burke
Customer confirmed that it should just be using Amazon music. On 9/3/2024 9:40 AM, Bill Prince wrote: That's a better question. Does Alexa only play music from Amazon, or does it go to your audio streamer of preference? I have no idea. I like to play music from our in-house media server. b

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Ken Hohhof
offers live support while all they get from service or device providers is an FAQ? It’s like if my fridge stops making ice, I don’t call the electric company. From: AF On Behalf Of Bill Prince Sent: Tuesday, September 3, 2024 9:41 AM To: af@af.afmug.com Subject: Re: [AFMUG] Alexa

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Bill Prince
That's a better question. Does Alexa only play music from Amazon, or does it go to your audio streamer of preference? I have no idea. I like to play music from our in-house media server. bp On 9/3/2024 7:22 AM, Nate Burke wrote: Good question, I'll have to find out.  I just presumed that w

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Nate Burke
Good question, I'll have to find out.  I just presumed that when you tell Alexa to play music, it just plays it from amazon music. On 9/3/2024 9:13 AM, Bill Prince wrote: Is his Spotify account paid up? bp On 9/3/2024 7:11 AM, Nate Burke wrote: Both of them stop abruptly. On 9/3/2024 7:10

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Bill Prince
Is his Spotify account paid up? bp On 9/3/2024 7:11 AM, Nate Burke wrote: Both of them stop abruptly. On 9/3/2024 7:10 AM, Josh Luthman wrote: Both of them stop or just the 1? On Mon, Sep 2, 2024 at 6:40 PM Nate Burke wrote: I don't use Alexa units, so maybe someone who uses them cou

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Nate Burke
Both of them stop abruptly. On 9/3/2024 7:10 AM, Josh Luthman wrote: Both of them stop or just the 1? On Mon, Sep 2, 2024 at 6:40 PM Nate Burke wrote: I don't use Alexa units, so maybe someone who uses them could help me figure out how the back-end connectivity works.  I have a busine

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Ken Hohhof
: AnimalFarm Microwave Users Group Subject: Re: [AFMUG] Alexa Troubleshooting Both of them stop or just the 1? On Mon, Sep 2, 2024 at 6:40 PM Nate Burke mailto:n...@blastcomm.com> > wrote: I don't use Alexa units, so maybe someone who uses them could help me figure out how the back-end c

Re: [AFMUG] Alexa Troubleshooting

2024-09-03 Thread Josh Luthman
Both of them stop or just the 1? On Mon, Sep 2, 2024 at 6:40 PM Nate Burke wrote: > I don't use Alexa units, so maybe someone who uses them could help me > figure out how the back-end connectivity works. I have a business > customer that has 2 wifi Alexa speakers in his office. He uses them to

[AFMUG] Alexa Troubleshooting

2024-09-02 Thread Nate Burke
I don't use Alexa units, so maybe someone who uses them could help me figure out how the back-end connectivity works.  I have a business customer that has 2 wifi Alexa speakers in his office. He uses them to play music, somehow they must sync together because they both play the same thing.  Abo