Good question, I'll have to find out.  I just presumed that when you tell Alexa to play music, it just plays it from amazon music.

On 9/3/2024 9:13 AM, Bill Prince wrote:

Is his Spotify account paid up?

bp
<part15sbs{at}gmail{dot}com>
On 9/3/2024 7:11 AM, Nate Burke wrote:

Both of them stop abruptly.

On 9/3/2024 7:10 AM, Josh Luthman wrote:
Both of them stop or just the 1?

On Mon, Sep 2, 2024 at 6:40 PM Nate Burke <n...@blastcomm.com> wrote:

    I don't use Alexa units, so maybe someone who uses them could
    help me
    figure out how the back-end connectivity works.  I have a business
    customer that has 2 wifi Alexa speakers in his office. He uses
    them to
    play music, somehow they must sync together because they both
    play the
    same thing.  About a week ago, he started complaining that the
    music
    runs for a few minutes, then stops.  Can't find any connectivity
    issues
    from the WAN side, so I went to his shop and verified that yes,
    if you
    tell alexa to play smooth jazz, it will play it for 3-4 minutes,
    then
    just abruptly stop.  I don't see any connectivity issues when it
    happens, My laptop stays connected to the WIFI and is pinging
    8.8.8.8
    without issue.  And even if there is a blip, I'd presume that
    there's
    some level of caching that it would buffer across.  The Customer
    already
    replaced his router, and said that it did not fix the issue.

    If the speakers lose sync with each other, would that abruptly stop
    them?    I'm not sure what else to troubleshoot, short of
    getting a set
    of them and trying to replicate it.  Which I sure would run for
    weeks on
    end without an issue.


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