Maybe Alexa doesn't like smooth jazz.---- Original Message ----From: "Nate
Burke" Sent: 9/3/2024 3:39:18 PMTo: af@af.afmug.comSubject: Re: [AFMUG] Alexa
Troubleshooting
No, it just cuts off in the middle of a song.?
On 9/3/2024 2:57 PM, Josh Luthman
wrote:
Does it stop at the end of a song?? That seems like
a frequency issue if you Google (search) this.
On Tue, Sep 3, 2024 at
11:19?AM Nate Burke <n...@blastcomm.com>
wrote:
Customer confirmed that it should just be using Amazon
music.?
On 9/3/2024 9:40 AM, Bill Prince wrote:
That's a better question. Does Alexa only play music
from Amazon, or does it go to your audio streamer of
preference?
I have no idea. I like to play music from our in-house
media server.
bp
<part15sbs{at}gmail{dot}com>
On 9/3/2024 7:22 AM, Nate Burke wrote:
Good question, I'll have to find out.? I just
presumed that when you tell Alexa to play music, it
just plays it from amazon music.?
On 9/3/2024 9:13 AM, Bill Prince wrote:
Is his Spotify account paid up?
bp
<part15sbs{at}gmail{dot}com>
On 9/3/2024 7:11 AM, Nate Burke wrote:
Both of them stop abruptly.?
On 9/3/2024 7:10 AM, Josh Luthman wrote:
Both of them stop or just the 1?
On Mon, Sep 2,
2024 at 6:40?PM Nate Burke <n...@blastcomm.com>
wrote:
I
don't use Alexa units, so maybe someone who
uses them could help me
figure out how the back-end connectivity
works.? I have a business
customer that has 2 wifi Alexa speakers in his
office. He uses them to
play music, somehow they must sync together
because they both play the
same thing.? About a week ago, he started
complaining that the music
runs for a few minutes, then stops.? Can't
find any connectivity issues
from the WAN side, so I went to his shop and
verified that yes, if you
tell alexa to play smooth jazz, it will play
it for 3-4 minutes, then
just abruptly stop.? I don't see any
connectivity issues when it
happens, My laptop stays connected to the WIFI
and is pinging 8.8.8.8
without issue.? And even if there is a blip,
I'd presume that there's
some level of caching that it would buffer
across.? The Customer already
replaced his router, and said that it did not
fix the issue.
If the speakers lose sync with each other,
would that abruptly stop
them???? I'm not sure what else to
troubleshoot, short of getting a set
of them and trying to replicate it.? Which I
sure would run for weeks on
end without an issue.
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