Both of them stop or just the 1? On Mon, Sep 2, 2024 at 6:40 PM Nate Burke <n...@blastcomm.com> wrote:
> I don't use Alexa units, so maybe someone who uses them could help me > figure out how the back-end connectivity works. I have a business > customer that has 2 wifi Alexa speakers in his office. He uses them to > play music, somehow they must sync together because they both play the > same thing. About a week ago, he started complaining that the music > runs for a few minutes, then stops. Can't find any connectivity issues > from the WAN side, so I went to his shop and verified that yes, if you > tell alexa to play smooth jazz, it will play it for 3-4 minutes, then > just abruptly stop. I don't see any connectivity issues when it > happens, My laptop stays connected to the WIFI and is pinging 8.8.8.8 > without issue. And even if there is a blip, I'd presume that there's > some level of caching that it would buffer across. The Customer already > replaced his router, and said that it did not fix the issue. > > If the speakers lose sync with each other, would that abruptly stop > them? I'm not sure what else to troubleshoot, short of getting a set > of them and trying to replicate it. Which I sure would run for weeks on > end without an issue. > > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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