Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 2 December 2011 01:20, Ivan Wright wrote: > I think they needed to move on and change style, we couldn't sit with a > 1995 styled OS forever. > What should be done is to do away with the six month development cycle, > which is far too short for the amount of work needed on Unity. An 8-12 > mont

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 08:21, Matthew Daubney wrote: Ubuntu does have a 24 month release cycle version, the LTS release. These releases are targeted at stability more than anything else. The next release 12.04 will be an LTS. -Matt Daubney And it will be good! Yesterday's release of Alpha 1 is looking

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On Fri, 2011-12-02 at 00:58 +, Phill Whiteside wrote: > I certainly do not wish to partake in a flame war. People are > naturally conservative. Take for example how long it took for Lubuntu > to gain adoption. If you are unhappy with Unity, then try any of the > other flavours of Ubuntu. I have

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 01:20, Ivan Wright wrote: I think they needed to move on and change style, we couldn't sit with a 1995 styled OS forever. What should be done is to do away with the six month development cycle, which is far too short for the amount of work needed on Unity. An 8-12 month cycle would ha

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 2 December 2011 09:00, Alan Bell wrote: > On 02/12/11 01:20, Ivan Wright wrote: >> >> I think they needed to move on and change style, we couldn't sit with a >> 1995 styled OS forever. >> What should be done is to do away with the six month development cycle, >> which is far too short for the a

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 2 December 2011 10:27, Kris Douglas wrote: > [snip] > I have found myself leaving the Unity interface, which is completely > anti-developer, and moved to XFCE, which is providing me with > everything I need and more to cope with my system. > > I have found that the complete lack of window manag

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 01/12/11 23:52, thegeeksquad...@ymail.com wrote: Is Ubuntu going in the wrong direction? I personally don't believe so, no. I personally think it's going in exactly the _right_ direction, but some people seem obsessed by yesterday, today and tomorrow and not next year or next decade. Fo

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On Fri, 2011-12-02 at 10:59 +, Alan Pope wrote: > On 01/12/11 23:52, thegeeksquadron@ wrote: >> [...] > > The attitude of Canonical is so poor - so many users have been saying what > > they want; they've ignored, > > Examples? > hehe Probably unrelated, but I'm still stunned with Launchpad'

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

> > The attitude of Canonical is so poor - so many users have been saying what > they want; they've ignored, > Examples? I do agree with essentially everything you say Alan but as you may know I recently set myself up selling Ubuntu systems over the net and at computer fairs. I have a number of i

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 1 December 2011 23:52, wrote: > Is Ubuntu going in the wrong direction? For starters, it seems as though > hordes of users - including myself have switched over to Linux Mint and > Arch in some cases. > > I've been using Ubuntu since Hardy and am sad to leave it go, but the last > two versions

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 11:30, Simon Greenwood wrote: > On 1 December 2011 23:52, wrote: > >> Is Ubuntu going in the wrong direction? For starters, it seems as though >> hordes of users - including myself have switched over to Linux Mint and >> Arch in some cases. >> >> I've been using Ubuntu since Hardy and

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

> What is needed is for users to join here or local user groups so we can > discuss and swap ideas, bug reports etc. > > Is there a way to make users aware these forums exist ? > When I'm out selling Ubuntu systems I give customers a support sheet, basicly saying you can get support from these for

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 11:30, Simon Greenwood wrote: There's no doubt that Unity has split the Ubuntu userbase considerably I love that! There's nothing like a call for unity to split groups of folk apart! ;-) Regards,Barry. -- Barry Drake is a member of the the Ubuntu Advertising team. http:

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 10:59, Alan Pope wrote: On 01/12/11 23:52, thegeeksquad...@ymail.com wrote: Is Ubuntu going in the wrong direction? I personally don't believe so, no. I personally think it's going in exactly the _right_ direction, but some people seem obsessed by yesterday, today and tomorrow an

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 11:42, Gareth France wrote: >> What is needed is for users to join here or local user groups so we can >> discuss and swap ideas, bug reports etc. >> >> Is there a way to make users aware these forums exist ? >> > When I'm out selling Ubuntu systems I give customers a support sheet, > b

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On Fri, 2011-12-02 at 11:42 +, Gareth France wrote: > > What is needed is for users to join here or local user groups > so we can > discuss and swap ideas, bug reports etc. > > Is there a way to make users aware these forums exist ? > > When I'm out s

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 11:47, scoundrel50a wrote: And you wonder why Ubuntu is static.. What does that even _mean_? Al. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 11:48, Juan J. Martínez wrote: On Fri, 2011-12-02 at 11:42 +, Gareth France wrote: What is needed is for users to join here or local user groups so we can discuss and swap ideas, bug reports etc. Is there a way to make users aware these forum

Re: [ubuntu-uk] Ubuntu - Wrong Direction? - posters

On 02/12/11 11:47, paul sutton wrote: > On 02/12/11 11:42, Gareth France wrote: >>> What is needed is for users to join here or local user groups so we can >>> discuss and swap ideas, bug reports etc. >>> >>> Is there a way to make users aware these forums exist ? >>> >> When I'm out selling Ubuntu

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 11:17, Gareth France wrote: The attitude of Canonical is so poor - so many users have been saying what they want; they've ignored, Examples? I do agree with essentially everything you say Alan but as you may know I recently set myself up selling Ubuntu systems over the ne

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

> > business. If you don't mind, I'd appreciate if you keep us updated from > time to time about the evolution of the whole thing! > > Regards, > > Juan > > I'm hoping to build more than just some two bit pocket money business, it would be really cool to make a dent in the operating system usage st

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 11:53, Alan Bell wrote: > On 02/12/11 11:17, Gareth France wrote: >> >> The attitude of Canonical is so poor - so many users have been >> saying what they want; they've ignored, >> >> >> Examples? >> >> I do agree with essentially everything you say Alan but as you may >> know I

[ubuntu-uk] Why start emails I don't want to .....

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Why do people say I don't want to start a . (normally flame war) and then continue with BUT! In other words you knew it was going to start whatever. So why not be honest and say this will probably start a whatever, but I'm just stating my opinion

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

Canonical don't support individual retailers without partner agreements (not that they do much if you are a partner) and they don't support end users without support contracts. > they do sell some level of support > http://shop.canonical.com/**index.php?cPath=41

Re: [ubuntu-uk] Ubuntu - Wrong Direction? - posters

This is great, would you have any issue with me using these in my business? On Fri, Dec 2, 2011 at 11:50 AM, paul sutton wrote: > On 02/12/11 11:47, paul sutton wrote: > > On 02/12/11 11:42, Gareth France wrote: > >>> What is needed is for users to join here or local user groups so we can > >>>

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

> There's no doubt that Unity has split the Ubuntu userbase considerably Hey I got upset when the buttons moved from right to left! I've tried other distros but generally find there's something that needs fiddling to get it work whereas Ubuntu seems to set up all the stuff I want to do more o

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 12:01, Gareth France wrote: > Canonical don't support individual retailers without partner agreements > (not that they do much if you are a partner) and they don't support end > users without support contracts. > >> they do sell some level of support >> http://shop.canonical.com/**index

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

I have no doubt over time we will see Gnome 2 Mk2 becoming a serious option for some but isn't this the beauty of it, and something most people seem to miss? You can have a different desktop for every day of the week. Unity being usable or not doesn't mean a damn thing in reality. On Fri, Dec 2, 2

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On Thu, Dec 01, 2011 at 11:52:58PM +, thegeeksquad...@ymail.com wrote: > Not trying to start a flame war, but I loved the OLD Ubuntu, now that Ubuntu > is Mint. For someone who is "not trying to start a flame war", I would say that posting this to the Ubuntu UK list was a very poor choice. Ot

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On Fri, Dec 2, 2011 at 12:10 PM, Andy Smith wrote: > On Thu, Dec 01, 2011 at 11:52:58PM +, thegeeksquad...@ymail.com wrote: > > Not trying to start a flame war, but I loved the OLD Ubuntu, now that > Ubuntu is Mint. > > For someone who is "not trying to start a flame war", I would say > that

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 12:01, Gareth France wrote: Much as I expected to hear Alan, however I firstly feel that this is a bad move, would it hurt them to have a range of POS display materials? Would it hurt them if every small retailer in the country was displaying these? I can imagine the cost for such m

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

Hello, On Fri, Dec 02, 2011 at 12:12:46PM +, Gareth France wrote: > On Fri, Dec 2, 2011 at 12:10 PM, Andy Smith wrote: > > It is very difficult to take a post like this seriously. > > > I don't know, it seems to have sparked a rather healthy debate. I just can't imagine that a single person'

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 2 December 2011 10:36, Colin Law wrote: > On 2 December 2011 10:27, Kris Douglas wrote: >> [snip] >> I have found myself leaving the Unity interface, which is completely >> anti-developer, and moved to XFCE, which is providing me with >> everything I need and more to cope with my system. >> >>

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

The following page specifically details that you need a trademark license. > > http://www.ubuntu.com/aboutus/**trademarkpolicy > > Starting at the section "Restricted use that requires a trademark licence". > > "If you wish to have permission for any

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

> I just can't imagine that a single person's mind will be changed by > this thread. If the original post is taken at face value then it's > clear that a strong opinion has already been formed. > Absolutely, the only person who can change their mind is them, in their own time, on their own. -- ub

Re: [ubuntu-uk] Ubuntu - Wrong Direction? - posters

On 2 December 2011 11:50, paul sutton wrote: > ... > Ok,  this is what i created myself > > http://www.zleap.net/portfolio.html A minor point, it is actually Firefox 8 now. I know it is not what you were referencing, but on your sysrq document the underlining of the keys to indicate what has to

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 12:19, Gareth France wrote: However I've been waiting since the 14th November. can you forward me the email please. Alan. -- The Open Learning Centre is rebranding, find out about our new name and look at http://libertus.co.uk -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.c

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 11:49, Alan Pope wrote: On 02/12/11 11:47, scoundrel50a wrote: And you wonder why Ubuntu is static.. What does that even _mean_? Al Going round in cirlces again, we had this discussion not long ago and it seems every year we have the same one (and I remember 7.04 being i

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 12:01, Gareth France wrote: Much as I expected to hear Alan, however I firstly feel that this is a bad move, would it hurt them to have a range of POS display materials? wouldn't hurt at all. http://spreadubuntu.org/ help yourself, and contribute new ones. Getting them made up prop

Re: [ubuntu-uk] Ubuntu - Wrong Direction? - posters

On 02/12/11 12:20, Colin Law wrote: > On 2 December 2011 11:50, paul sutton wrote: >> ... >> Ok, this is what i created myself >> >> http://www.zleap.net/portfolio.html > A minor point, it is actually Firefox 8 now. So 11.10 has firefox 8, Ok will update. however if is able to give the once ov

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

I have also now applied to the partner program. My problem has been that I can't even find someone in Canonical to tell me what I should be doing or applying to. 2 email pasted below. Petra, Thank you for your reply. Although I understand the reasoning behind the move to cut back on CD distributio

Re: [ubuntu-uk] Ubuntu - Wrong Direction? - posters

On 02/12/11 12:04, Gareth France wrote: > This is great, would you have any issue with me using these in my business? > > On Fri, Dec 2, 2011 at 11:50 AM, paul sutton wrote: > Feel free this is what the are there for, I am kinda concerned about if I am actually allowed to use the graphics hence I

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

Now THAT's more like it! On Fri, Dec 2, 2011 at 12:26 PM, Alan Bell wrote: > On 02/12/11 12:01, Gareth France wrote: > >> >> Much as I expected to hear Alan, however I firstly feel that this is a >> bad move, would it hurt them to have a range of POS display materials? >> > wouldn't hurt at all.

Re: [ubuntu-uk] Ubuntu - Wrong Direction? - posters

On 2 December 2011 12:27, paul sutton wrote: > On 02/12/11 12:20, Colin Law wrote: >> On 2 December 2011 11:50, paul sutton wrote: >>> ... >>> Ok,  this is what i created myself >>> >>> http://www.zleap.net/portfolio.html >> A minor point, it is actually Firefox 8 now. > So 11.10 has firefox 8,  

Re: [ubuntu-uk] Ubuntu - Wrong Direction? - posters

As I understand it, and I'm still clarifying, you can use the logo and images as long as you are not making profit from it. So simply to spread the word is fine. I'm now applying for permission to use the logos in my business. I just hope it doesn't cost me a fortune! On Fri, Dec 2, 2011 at 12:31

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 12:26, Alan Bell wrote: > On 02/12/11 12:01, Gareth France wrote: >> >> Much as I expected to hear Alan, however I firstly feel that this is >> a bad move, would it hurt them to have a range of POS display materials? > wouldn't hurt at all. http://spreadubuntu.org/ help yourself, and >

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 12:24, scoundrel50a wrote: Going round in cirlces again, we had this discussion not long ago and it seems every year we have the same one (and I remember 7.04 being intropduced), and the same things are being talked about and the same attitude if you dont like it, go somewhere else.

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 12:24, scoundrel50a wrote: Going round in cirlces again, we had this discussion not long ago and it seems every year we have the same one (and I remember 7.04 being intropduced), and the same things are being talked about and the same attitude if you dont like it, go somewhere els

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

I meant off list, but never mind :) you are probably better off just getting on the marketplace rather than being a Canonical partner http://webapps.ubuntu.com/marketplace/europe/ and yes, it may take some messing to get put on that list I need to poke someone about it. Alan -- The Open Lea

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 12:46, Alan Bell wrote: > I meant off list, but never mind :) > you are probably better off just getting on the marketplace rather > than being a Canonical partner > http://webapps.ubuntu.com/marketplace/europe/ > > and yes, it may take some messing to get put on that list I need to > p

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

Oh crap! I don't like gmail any more. I thought I had done it off list. Oh well. This is the problem isn't it? I should've been pointed to all my options at the start, but either nobody was willing or nobody knew what I needed. On Fri, Dec 2, 2011 at 12:46 PM, Alan Bell wrote: > I meant off list

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

So how do I go about getting on this list then? On Fri, Dec 2, 2011 at 12:46 PM, Alan Bell wrote: > I meant off list, but never mind :) > you are probably better off just getting on the marketplace rather than > being a Canonical partner > http://webapps.ubuntu.com/**marketplace/europe/

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/2011 12:49, paul sutton wrote: On 02/12/11 12:46, Alan Bell wrote: I meant off list, but never mind :) you are probably better off just getting on the marketplace rather than being a Canonical partner http://webapps.ubuntu.com/marketplace/europe/ and yes, it may take some messing to

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 12:49, paul sutton wrote: Hmm Just tried the chat room thing on askubuntu and told it to use my google account thing to log in i think get the following Welcome to The Stack Exchange Network chat! You'll need 20 reputation to talk here. This site is moderated by the community, s

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 12:52, scoundrel50a wrote: > On 02/12/2011 12:49, paul sutton wrote: >> On 02/12/11 12:46, Alan Bell wrote: >>> I meant off list, but never mind :) >>> you are probably better off just getting on the marketplace rather >>> than being a Canonical partner >>> http://webapps.ubuntu.com/mar

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 12:52, Alan Bell wrote: > On 02/12/11 12:49, paul sutton wrote: >> >> Hmm >> >> Just tried the chat room thing on askubuntu and told it to use my >> google account thing to log in >> i think get the following >> >> Welcome to The Stack Exchange Network chat! You'll need 20 reputation >>

Re: [ubuntu-uk] Pre Christmas Hangout Google+

On 01/12/11 14:13, Paul Mellors wrote: Hi All I'm quite liking the idea of a Pre christmas Google+ hang out for ubuntu uk, if any one fancies this, then can you make some date suggestions? I'm thinking 17th Dec [saturday] at 8pm? Any objections? Cheers MooDoo sounds fun, count me in! I can p

Re: [ubuntu-uk] Ubuntu - Wrong Direction? - materials

I was sent these by Canonical sometime ago http://dl.dropbox.com/u/3356122/UbuntuDesktop10.04LTS.pdf http://dl.dropbox.com/u/3356122/UbuntuServer10.04LTS.pdf hope this helps Paul -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 12:40, Alan Pope wrote: On 02/12/11 12:24, scoundrel50a wrote: Going round in cirlces again, we had this discussion not long ago and it seems every year we have the same one (and I remember 7.04 being intropduced), and the same things are being talked about and the same attitude if y

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 12:40, Alan Bell wrote: On 02/12/11 12:24, scoundrel50a wrote: Going round in cirlces again, we had this discussion not long ago and it seems every year we have the same one (and I remember 7.04 being intropduced), and the same things are being talked about and the same attitude

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

I think the issue here is that the same sentence has two meanings. It's supposed to mean 'if you want to try another distro then no hard feelings, we're all on the same side and the other distros are fantastic.' unfortunately the nay sayers tend to hear 'If you don't like what we offer then you kno

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 13:17, scoundrel50a wrote: I watch the IRC channels quite a lot, and I would say 60% of the time its chatting about nothing, and the rest is support if the person is understood..it can be very daunting on there #ubuntu isn't chatting about nothing, it is all support (and people

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 13:28, Alan Bell wrote: On 02/12/11 13:17, scoundrel50a wrote: I watch the IRC channels quite a lot, and I would say 60% of the time its chatting about nothing, and the rest is support if the person is understood..it can be very daunting on there #ubuntu isn't chatting about not

[ubuntu-uk] How to use AskUbuntu, was: Ubuntu - Wrong Direction?

On 02/12/11 12:49, paul sutton wrote: I hope new ubuntu users don't get this, it just seems like techno babble, and will scare people away. I just made this video in my lunch hour. Actually it took about 3 minutes to make, so still plenty of time for soup. Hope it helps people to figure out t

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

If I had hands? You don't? On Fri, Dec 2, 2011 at 1:33 PM, scoundrel50a wrote: > On 02/12/11 13:28, Alan Bell wrote: > >> On 02/12/11 13:17, scoundrel50a wrote: >> >>> I watch the IRC channels quite a lot, and I would say 60% of the time >>> its chatting about nothing, and the rest is support if

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

paul sutton wrote: > I am sure if you got to Microsoft or Apple or any other BIG player you > get a fast response. This is the business world i guess people want a > quick response. Only if you pay them for it; Canonical sell that sort of support contract, too. -- Avi -- ubuntu-uk@lists.ubun

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 2 December 2011 13:55, Avi Greenbury wrote: > paul sutton wrote: > >> I am sure if you got to Microsoft or Apple or any other BIG player you >> get a fast response.  This is the business world i guess people want a >> quick response. > > Only if you pay them for it; Canonical sell that sort of

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

There NEEDS to be a quick response, even if that response is 'you have to subscribe', 'you have to upgrade', 'you're supposed to look there'! The lack of replies from Canonical is causing me major headaches. On Fri, Dec 2, 2011 at 1:59 PM, Matthew Daubney wrote: > On 2 December 2011 13:55, Avi G

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 2 December 2011 14:04, Gareth France wrote: > There NEEDS to be a quick response, even if that response is 'you have to > subscribe', 'you have to upgrade', 'you're supposed to look there'! The lack > of replies from Canonical is causing me major headaches. Welcome to the business world :) I

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

The difference with someone like Intel or Quantum is that they don't need to establish their brand wheras Ubuntu has a long way to go and alienating anyone, be it OEM, support or end user is going to cost them dearly. On Fri, Dec 2, 2011 at 2:08 PM, Matthew Daubney wrote: > On 2 December 2011 14

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 2 December 2011 14:11, Gareth France wrote: > The difference with someone like Intel or Quantum is that they don't need to > establish their brand wheras Ubuntu has a long way to go and alienating > anyone, be it OEM, support or end user is going to cost them dearly. Surely it has the same pr

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

> Surely it has the same problem for people further down the chain? > While going through the "struggling to make a brand" thing recently > everyone else in the supply chain causes problems. Just because > they're a big name doesn't make the problem go away for others. This > is, however, just how

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 13:55, Avi Greenbury wrote: paul sutton wrote: I am sure if you got to Microsoft or Apple or any other BIG player you get a fast response. This is the business world i guess people want a quick response. Only if you pay them for it; Canonical sell that sort of support contract, to

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 14:08, Matthew Daubney wrote: On 2 December 2011 14:04, Gareth France wrote: There NEEDS to be a quick response, even if that response is 'you have to subscribe', 'you have to upgrade', 'you're supposed to look there'! The lack of replies from Canonical is causing me major headaches

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

> > > But that paid support (the one that costs £80 odd) in Canonical, has a 3 > day waiting for non important answers, so you could be needing help, ask a > question, it could take up to three days to answer, depending on what they > class as a non important question, you answer it, and it could

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

Gareth, I do get the feeling that you haven't really planned ahead in setting up your business. It would seem that you'd want to get this stuff sorted out further in advance. Simon -Original Message- From: Gareth France Sender: ubuntu-uk-boun...@lists.ubuntu.com Date: Fri, 2 Dec 2011 1

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

It is difficult to plan for things which seem inpenetratable, I didn't anticipate this being an issue in the way it has. I didn't anticipate it taking any more than asking a question and getting an answer within an hour, after all it's only clarifying a simple point on a policy. And it's something

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 10:59, Alan Pope wrote: > On 01/12/11 23:52, thegeeksquad...@ymail.com wrote: >> Is Ubuntu going in the wrong direction? > > I personally don't believe so, no. I personally think it's going in > exactly the _right_ direction, but some people seem obsessed by > yesterday, today and tomor

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 14:42, Simon Watson wrote: Gareth, I do get the feeling that you haven't really planned ahead in setting up your business. It would seem that you'd want to get this stuff sorted out further in advance. no, it is not unreasonable to expect some kind of response, but we shouldn't o

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

Absolutely, my gripe was the fact that I was a little lost for a bit and they don't seem at all keen to point people in the right direction. i have no doubt though that the i's can be dotted and the t's crossed then I can get on with doing what I do best. On Fri, Dec 2, 2011 at 3:03 PM, Alan Bell

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 14:32, scoundrel50a wrote: But that paid support (the one that costs £80 odd) in Canonical, has a 3 day waiting for non important answers, so you could be needing help, ask a question, it could take up to three days to answer Oh, and Microsoft offers better? Please. The only way

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

I don't want to pick on them and I have to say I'm considering the merits of paying for one of their support subscriptions to aid my business. Would having access to their knowledgebase and someone at the end of the phone be a useful asset alongside the free community support? I suppose I'll only f

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

If I could find somebody to teach me how to run Ubuntu properly, and be able to use the Terminal to fix problems, I would gladly help in support, but I just dont know enough On 02/12/2011 15:18, Gareth France wrote: I don't want to pick on them and I have to say I'm considering the mer

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

Where are you based? Maybe I can help On Fri, Dec 2, 2011 at 3:23 PM, scoundrel50a wrote: > If I could find somebody to teach me how to run Ubuntu properly, and be > able to use the Terminal to fix problems, I would gladly help in support, > but I just dont know enough > > > > > > > On 02/1

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

Hi I live in London. On 02/12/2011 15:26, Gareth France wrote: Where are you based? Maybe I can help On Fri, Dec 2, 2011 at 3:23 PM, scoundrel50a > wrote: If I could find somebody to teach me how to run Ubuntu properly, and be able to use the Termina

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

That's convenient, I'm in South Bucks so not too far. Let me know if you ever fancy meeting up for a coffee or whatever and we'll see if wecan crack it. On Fri, Dec 2, 2011 at 3:35 PM, scoundrel50a wrote: > Hi I live in London. > > > On 02/12/2011 15:26, Gareth France wrote: > > Where are y

Re: [ubuntu-uk] Printer Problem

I've had a posting off-list from Michael, and replied as follows. Does this make sense? On 02/12/11 13:29, Michael Daniels wrote: /My most recent posting to the list has not attracted as much attention as another, but that is how it happens./ /Here is my latest challenge. Following an Ubun

Re: [ubuntu-uk] Printer Problem

On 2 December 2011 15:39, Barry Drake wrote: > I've had a posting off-list from Michael, and replied as follows.  Does this > make sense? > > On 02/12/11 13:29, Michael Daniels wrote: > >>  /My most recent posting to the list has not attracted as much >>  attention as another, but that is how it h

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 15:18, Gareth France wrote: I don't want to pick on them and I have to say I'm considering the merits of paying for one of their support subscriptions to aid my business. Would having access to their knowledgebase and someone at the end of the phone be a useful asset alongside the f

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

Very true, I'm quite new here so I don't really know anyone yet. Oddly enough everyone I'm getting to know seems to be called Alan!! I value the support community a lot but have found sometimes a question gets asked and goes unsolved, like the printer authentication issue being discussed on here to

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 2 December 2011 15:57, Gareth France wrote: > Very true, I'm quite new here so I don't really know anyone yet. Oddly > enough everyone I'm getting to know seems to be called Alan!! I value the > support community a lot but have found sometimes a question gets asked and > goes unsolved, like the

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

Oh ok, definitely.I'll e-mail you later to chat about it.. thank you John On 02/12/11 15:38, Gareth France wrote: That's convenient, I'm in South Bucks so not too far. Let me know if you ever fancy meeting up for a coffee or whatever and we'll see if wecan crack it. On Fri, Dec 2, 2

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

That's a good idea but I don't think it's right for everyone, and if it was the web would be flooded with blogs about ubuntu! So I'll leave that to those who are good at it and stick to the support I think. Glad to know you're doing it though they can be invaluable. On Fri, Dec 2, 2011 at 4:08 PM,

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 15:57, Gareth France wrote: Very true, I'm quite new here so I don't really know anyone yet. Oddly enough everyone I'm getting to know seems to be called Alan!! I value the support community a lot but have found sometimes a question gets asked and goes unsolved, like the printer aut

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 2 December 2011 12:52, Gareth France wrote: > So how do I go about getting on this list then? If you go to http://webapps.ubuntu.com/marketplace/ there is a link at the bottom of the page (but I don't know where it will lead you!) Also, a tho

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

I'll look into that wiki, never heard of it. Of course you'll never get an instant response to a new problem but the number of times I have posted in ubuntuforums and not had any reply or it's just suddenly tailed off, I wouuld hope a paid for subscription would put the effort in to find a solution

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

Already done, now fingers crossed I'll get added. Thanks On Fri, Dec 2, 2011 at 4:39 PM, Tony Pursell wrote: > > > On 2 December 2011 12:52, Gareth France wrote: > >> So how do I go about getting on this list then? > > > If you go to > > http://webapps.ubuntu.com/marketplace/

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 16:29, Barry Drake wrote: Yes - I was in London last Spring, an felt quite out of place as a Barry with no less than three Alans . but they assured me that you don't have to be called Alan to join the community. This is true. But being Alan is just cool. As I've never been on

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

I can see you were the last to edit the pre-installed wiki but I don't know how. It didn't seemto like me for some reason. On Fri, Dec 2, 2011 at 4:29 PM, Barry Drake wrote: > On 02/12/11 15:57, Gareth France wrote: > >> Very true, I'm quite new here so I don't really know anyone yet. Oddly >> en

Re: [ubuntu-uk] Ubuntu - Wrong Direction?

On 02/12/11 17:02, Gareth France wrote: I'll look into that wiki, never heard of it. Of course you'll never get an instant response to a new problem but the number of times I have posted in ubuntuforums and not had any reply or it's just suddenly tailed off, I wouuld hope a paid for subscriptio

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