On 02/12/11 14:32, scoundrel50a wrote:
But that paid support (the one that costs £80 odd) in Canonical, has a 3 day waiting for non important answers, so you could be needing help, ask a question, it could take up to three days to answer
Oh, and Microsoft offers better? Please. The only way people used to get support was from the trader from whom they bought the product. Computer stores made their money because they offered good support. But they paid dearly for their knowledge-base because they had to buy training in. You can do the same - or you can build it for yourself within the community along with the rest of us. Personally, I've never found a support-base as good as when I joined the Ubuntu community (and the local Linux user group), and I've tried to offer whatever I can in return. There's many a good trader who relies on the community and the many excellent wiki pages to build corporate knowledge, so why pick on Canonical?
Regards, Barry. -- Barry Drake is a member of the the Ubuntu Advertising team. http://ubuntuadverts.org/ -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
