If I could find somebody to teach me how to run Ubuntu properly, and be
able to use the Terminal to fix problems, I would gladly help in
support, but I just dont know enough....
On 02/12/2011 15:18, Gareth France wrote:
I don't want to pick on them and I have to say I'm considering the
merits of paying for one of their support subscriptions to aid my
business. Would having access to their knowledgebase and someone at
the end of the phone be a useful asset alongside the free community
support? I suppose I'll only find out by giving it a go.
On Fri, Dec 2, 2011 at 3:12 PM, Barry Drake
<ubuntu-advertis...@gmx.com <mailto:ubuntu-advertis...@gmx.com>> wrote:
On 02/12/11 14:32, scoundrel50a wrote:
But that paid support (the one that costs £80 odd) in
Canonical, has a 3 day waiting for non important answers, so
you could be needing help, ask a question, it could take up to
three days to answer
Oh, and Microsoft offers better? Please. The only way people
used to get support was from the trader from whom they bought the
product. Computer stores made their money because they offered
good support. But they paid dearly for their knowledge-base
because they had to buy training in. You can do the same - or you
can build it for yourself within the community along with the rest
of us. Personally, I've never found a support-base as good as
when I joined the Ubuntu community (and the local Linux user
group), and I've tried to offer whatever I can in return. There's
many a good trader who relies on the community and the many
excellent wiki pages to build corporate knowledge, so why pick on
Canonical?
Regards, Barry.
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Barry Drake is a member of the the Ubuntu Advertising team.
http://ubuntuadverts.org/
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