On 02/12/11 15:18, Gareth France wrote:
I don't want to pick on them and I have to say I'm considering the merits of paying for one of their support subscriptions to aid my business. Would having access to their knowledgebase and someone at the end of the phone be a useful asset alongside the free community support? I suppose I'll only find out by giving it a go.
Well, you might find it worthwhile. Back in the days before I retired, my wife and I ran a heating business for years. At one time, we were local service agents for several boiler and heater manufacturers in the industrial sector. I had full access to their service manager and often, their R&D chief. More often than not, I had to work out the solution on their behalf as we had encountered a new problem. This sharing of experience and knowledge is exactly what I find and what I value in this community. Of course the main difference was that I was getting paid!
It's my guess that you could get better and far cheaper support here than anywhere else - and some of us ARE at the other end of a phone!!!
Regards, Barry. -- Barry Drake is a member of the the Ubuntu Advertising team. http://ubuntuadverts.org/ -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
