On 2 December 2011 14:04, Gareth France <gareth.fra...@gmail.com> wrote:
> There NEEDS to be a quick response, even if that response is 'you have to
> subscribe', 'you have to upgrade', 'you're supposed to look there'! The lack
> of replies from Canonical is causing me major headaches.
 <snip old replies>

Welcome to the business world :) I get this with suppliers everywhere,
from Supermicro to Myricom to Areca to Intel to Hitachi to Quantum and
so on and so forth. It's not something that ever surprises me.

-Matt Daubney

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