Hi I live in London.....
On 02/12/2011 15:26, Gareth France wrote:
Where are you based? Maybe I can help
On Fri, Dec 2, 2011 at 3:23 PM, scoundrel50a <scoundrel...@gmail.com
<mailto:scoundrel...@gmail.com>> wrote:
If I could find somebody to teach me how to run Ubuntu properly,
and be able to use the Terminal to fix problems, I would gladly
help in support, but I just dont know enough....
On 02/12/2011 15:18, Gareth France wrote:
I don't want to pick on them and I have to say I'm considering
the merits of paying for one of their support subscriptions to
aid my business. Would having access to their knowledgebase and
someone at the end of the phone be a useful asset alongside the
free community support? I suppose I'll only find out by giving it
a go.
On Fri, Dec 2, 2011 at 3:12 PM, Barry Drake
<ubuntu-advertis...@gmx.com <mailto:ubuntu-advertis...@gmx.com>>
wrote:
On 02/12/11 14:32, scoundrel50a wrote:
But that paid support (the one that costs £80 odd) in
Canonical, has a 3 day waiting for non important answers,
so you could be needing help, ask a question, it could
take up to three days to answer
Oh, and Microsoft offers better? Please. The only way
people used to get support was from the trader from whom they
bought the product. Computer stores made their money because
they offered good support. But they paid dearly for their
knowledge-base because they had to buy training in. You can
do the same - or you can build it for yourself within the
community along with the rest of us. Personally, I've never
found a support-base as good as when I joined the Ubuntu
community (and the local Linux user group), and I've tried to
offer whatever I can in return. There's many a good trader
who relies on the community and the many excellent wiki pages
to build corporate knowledge, so why pick on Canonical?
Regards, Barry.
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Barry Drake is a member of the the Ubuntu Advertising team.
http://ubuntuadverts.org/
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