Re: [mailop] International Fix-Your-SPF day

2017-05-16 Thread Laura Atkins
ith a bank a few years ago looking at authentication. It took an inconceivable amount of time just to identify which country IT group held the authoritative records for rDNS and who needed to approve changes. Because, no, you don’t want some J. Random Person authorizing DNS changes. “A Day” is jus

Re: [mailop] SPF record

2017-05-21 Thread Laura Atkins
ng SPF as a delivery criteria while their code was broken. laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: http://wordtothewise.com/blog

Re: [mailop] autoresponders & envelope-from/return-path

2017-06-05 Thread Laura Atkins
F record should > list all the mail servers that send mail on behalf of a domain. That’s not going to help as it’s not in the same organizational space as the 5322.from. laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Wor

Re: [mailop] autoresponders & envelope-from/return-path

2017-06-05 Thread Laura Atkins
alidate. Custom HELO that maps into their domain space or use a valid non-null reverse-path. laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: http://wordtothewise.com/blog

[mailop] DMARC forensic reports

2017-06-08 Thread Laura Atkins
Is there a way to find out / determine who is sending DMARC forensic reports? laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: http://wordtothewise.com/blog

Re: [mailop] DMARC forensic reports

2017-06-08 Thread Laura Atkins
nerated, I’ll take a copy :) laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: http://wordtothewise.com/blog ___ mailop mailing list mailop@mai

Re: [mailop] DMARC forensic reports

2017-06-08 Thread Laura Atkins
y might be > willing to share. > > On Jun 8, 2017 21:24, "Laura Atkins" <mailto:la...@wordtothewise.com>> wrote: > Thank you to everyone who responded! > > >> On Jun 8, 2017, at 10:33 AM, John Levine > <mailto:jo...@taugh.com>> wrote: >

Re: [mailop] DMARC forensic reports

2017-06-09 Thread Laura Atkins
sic and summary reports, I don’t >> think. It just says “XML” > > Aggregate reports are XML, forensic reports are ARF. Thanks! Useful data point. So those are just the aggregate report senders. laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise l

Re: [mailop] New gmail warning about spoofing

2017-06-14 Thread Laura Atkins
ail account (while DMARC still fails, of course). The point is: someone is using the same to: and from: without sending through Gmail’s servers. So they’re going to tell you this because it’s something the bad guys do. laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the

Re: [mailop] New gmail warning about spoofing

2017-06-14 Thread Laura Atkins
seem like a minor thing, but it’s easy to catch, easy to define and has a low false positive rate. Even in your case - you know you sent the mail, so it’s not really a big deal. Why wouldn’t you alert on that? laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the W

Re: [mailop] New gmail warning about spoofing

2017-06-14 Thread Laura Atkins
l doesn’t say it’s spam. Gmail says: This message may not have been sent by: In my test it did place the mail in the spam folder, but I’m not willing to say that every message so marked will end up in spam. Gmail’s filters are way more complex than that. laura -- Having an Email Crisis? 80

Re: [mailop] New gmail warning about spoofing

2017-06-14 Thread Laura Atkins
> On Jun 14, 2017, at 12:52 PM, Stefano Bagnara <mailto:mai...@bago.org>> wrote: > > On 14 June 2017 at 20:51, Laura Atkins <mailto:la...@wordtothewise.com>> wrote: > Gmail doesn’t say it’s spam. Gmail says: This message may not have been sent > by: >

Re: [mailop] New gmail warning about spoofing

2017-06-14 Thread Laura Atkins
> On Jun 14, 2017, at 1:55 PM, Stefano Bagnara wrote: > > On 14 June 2017 at 22:28, Laura Atkins <mailto:la...@wordtothewise.com>> wrote: >> On Jun 14, 2017, at 12:52 PM, Stefano Bagnara > <mailto:mai...@bago.org>> wrote: >> >> BTW please note t

Re: [mailop] SNDS - Low Inboxing

2017-06-28 Thread Laura Atkins
hilli.nosignal.org/cgi-bin/mailman/listinfo/mailop -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: http://wordtothewise.com/blog ___ mailop maili

Re: [mailop] SNDS - Low Inboxing

2017-06-29 Thread Laura Atkins
to get the client to stop lying to you about the source of their email addresses. laura > > On Wed, Jun 28, 2017 at 11:25 AM, Laura Atkins <mailto:la...@wordtothewise.com>> wrote: > Smart Screen is a bit opaque, but the key is that it’s based on user > feedback. Instead

Re: [mailop] SNDS - Low Inboxing

2017-06-29 Thread Laura Atkins
ent and who is willing to accept some hard realities. It’s highly customized advice for each client. laura > > > > On Thu, Jun 29, 2017 at 12:50 PM, Laura Atkins <mailto:la...@wordtothewise.com>> wrote: > >> On Jun 29, 2017, at 8:51 AM, Chris Truitt >

Re: [mailop] Trouble with hotmail

2017-07-05 Thread Laura Atkins
le=en-us&ccsid=636348645782435542> But that message is pretty specific that it’s not necessarily you, it’s your upstream. laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: http://wordt

Re: [mailop] Trouble with hotmail

2017-07-05 Thread Laura Atkins
> > Michael J Wise > Microsoft Corporation| Spam Analysis > > "Your Spam Specimen Has Been Processed." > > Got the Junk Mail Reporting Tool > <http://www.microsoft.com/en-us/download/details.aspx?id=18275> ? > > > > From: mailop [mailto:mai

Re: [mailop] btinternet.com blacklist

2017-07-12 Thread Laura Atkins
qMU6FQ9w%2BjH8MC6OX9UQ%3D&reserved=0> > > ___ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la..

Re: [mailop] exacttarget vs amazon.com dmarc/dkim

2017-07-31 Thread Laura Atkins
7milTFsGp+ACfSDPqTczAz6cmdlFC+wBxFzol > CU0An3DbDS2x761JbF+N2W0qd93Ve+7I > =qLF/ > -END PGP SIGNATURE- > > > > ___ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop --

Re: [mailop] Concurrent Messages and Proper Time to Keep a Connection Open

2017-07-31 Thread Laura Atkins
___ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: http://w

Re: [mailop] Gmail labeled as Spam based on content

2017-08-01 Thread Laura Atkins
se Gmail figured out I regularly send from @wttw to @gmail and has prioritized that mail into the inbox. If I send to a different @gmail account, it goes to bulk. With the symptoms you describe, however, I’d look hard at the domain reputation. laura -- Having an Email Crisis? 800 8

Re: [mailop] Gmail labeled as Spam based on content

2017-08-01 Thread Laura Atkins
es this company have an easy to find signup link on their website? * Is this domain listed on any of the domain based blocklists? There are some other questions I ask and specifics that I look at, but I can’t share all my secrets publicly. laura > > On Tue, Aug 1, 2017 at 5:09 PM

Re: [mailop] Gmail labeled as Spam based on content

2017-08-02 Thread Laura Atkins
ecific feedback overrides the general / public feedback. laura (I think I just wrote today’s blog post) -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delive

Re: [mailop] Are SNDS colors still reliable?

2017-08-17 Thread Laura Atkins
ontent not IP reputation (even though you should ignore it). If you’re seeing mixed results, look at your recipient pool and start making some decisions about who you can stop mailing for a little while. laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wor

Re: [mailop] Outlook.com bad behaviour (blocked by fail2ban?)

2017-09-25 Thread Laura Atkins
Many ISPs are putting this information up on postmaster pages. Outlook’s is at http://mail.live.com/mail/postmaster.aspx <http://mail.live.com/mail/postmaster.aspx> and they list IPs at http://mail.live.com/mail/ipspace.aspx <http://mail.live.com/mail/ipspace.aspx> laura -- Havi

Re: [mailop] unique/shared public DKIM keys per domain?

2017-10-10 Thread Laura Atkins
ime they changed other things. laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: http://wordtothewise.com/blog ___ mailop mailing list mailop@

Re: [mailop] unique/shared public DKIM keys per domain?

2017-10-10 Thread Laura Atkins
;s > really hard to predict how DKIM selector may affect reputation. But surely, > it can. Thanks! laura > 10.10.2017 18:37, Laura Atkins пишет: >> >>> On Oct 9, 2017, at 8:15 PM, Benjamin BILLON via mailop >> <mailto:mailop@mailop.org>> wrote: >>> &

Re: [mailop] Yahoo FeedbackLoop problem

2017-10-17 Thread Laura Atkins
m queda > prohibida. > DonWeb.com no se hace responsable del mensaje por la falsificación y/o > alteración del mismo. > De no ser Ud el destinatario del mismo y lo ha recibido por error, por favor, > notifique al remitente y elimínelo de su sistema. > Confidentiality Note: This messa

Re: [mailop] Yahoo FeedbackLoop problem

2017-10-17 Thread Laura Atkins
10:17 AM, Emanuel wrote: > > We have hundreds of subdomains, registering each subdomain would be a > never-ending task. > > We registered the main domain thinking that it would affect the subdomains as > well. > > Regards, > > Emanuel. > > El 17/1

Re: [mailop] Certified Senders Alliance

2017-11-01 Thread Laura Atkins
tps://www.facebook.com/activecampaign> > <http://www.twitter.com/activecampaign> > <https://www.linkedin.com/company/activecampaign-inc->___ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailm

Re: [mailop] Issues with IP blocking for outlook.com, live.com etc

2017-11-12 Thread Laura Atkins
like this to be escalated, we’re just received this netblock and are looking for pre-emptive mitigation” that works. Also, are you sure this is an actual block? Rather than simply low sending thresholds because the IPs are unwarmed? laura -- Having an Email Crisis? We can help! 800 823-9674

Re: [mailop] Issues with IP blocking for outlook.com, live.com etc

2017-11-12 Thread Laura Atkins
ed=0>. > > > > There is no silver bullet to maintaining or improving good IP reputation, but > these programs help you proactively manage your email eco-system to help > better ensure deliverability to Outlook.com <http://outlook.com/> users. > > > Thank

Re: [mailop] Outlook says "mail accepted for delivery" but it never shows up

2017-11-22 Thread Laura Atkins
n/mailman/listinfo/mailop > <https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop> > > > > -- > -- > My opinion is mine. > ___ > mailop mailing list > mailop@mailop.org > https://chilli.nosi

Re: [mailop] SPF recommendations

2017-12-14 Thread Laura Atkins
few major receivers are complying with those requests. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog __

Re: [mailop] Anyone on this list from SpamCop?

2018-02-06 Thread Laura Atkins
m an ESP to be spam no matter what it > is. Or, y’know, a mailing list. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop

Re: [mailop] Anyone from Gmail ?

2018-03-07 Thread Laura Atkins
ing an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop

Re: [mailop] Hat color of list washers / validators

2018-03-07 Thread Laura Atkins
multiple people confirmed they had evidence. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog ___

Re: [mailop] Hat color of list washers / validators

2018-03-07 Thread Laura Atkins
> On Mar 7, 2018, at 2:19 PM, Stefano Bagnara wrote: > > On 7 March 2018 at 22:52, Laura Atkins wrote: > >> In other >> cases, some compliance folks will data mine to find spamtrap domains when a >> blacklist is telling them that they are listed due to spamtra

Re: [mailop] Hat color of list washers / validators

2018-03-07 Thread Laura Atkins
> On Mar 7, 2018, at 3:40 PM, Stefano Bagnara wrote: > > On 8 March 2018 at 00:08, Laura Atkins wrote: >> [...] >> I don’t either, but I am not fighting language with folks. > > I'm sorry Laura. My mother language is not english and your "tone" is &g

Re: [mailop] Old lists - how old?

2018-03-07 Thread Laura Atkins
urn/ <https://wordtothewise.com/2015/07/yes-there-is-list-churn/> I thought the original data was out of date and list churn wasn’t that extensive. Turns out, I was wrong. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-074

Re: [mailop] Hat color of list washers / validators

2018-03-07 Thread Laura Atkins
> On Mar 7, 2018, at 4:38 PM, Stefano Bagnara wrote: > > On 8 March 2018 at 01:02, Laura Atkins wrote: >> [...] >> Sure, we agree. But there are folks who don’t agree with us. Some of those >> folks run spamtrap networks that feel blocklist data. I think it’s impor

Re: [mailop] Hat color of list washers / validators

2018-03-08 Thread Laura Atkins
I think that will provide an overall benefit by making the information public. It’s also not like I’m the only person who knows this.“ Please either prove or correct your statement. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewi

Re: [mailop] Hat color of list washers / validators

2018-03-08 Thread Laura Atkins
into a website. > ... unless it had gathered dust for a very long time, or the new domain's > owner didn't follow the (Reject for 6 months to a year) BCP. > > Just MHO. No real argument in theory. But theory doesn’t always apply in practice. laura -- Having an Email C

Re: [mailop] Anyone from Yahoo ?

2018-05-10 Thread Laura Atkins
v > > ___ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com

Re: [mailop] SpamCannibal RBL

2018-05-31 Thread Laura Atkins
iverson.com <http://www.aliverson.com/> > http://www.spamresource.com <http://www.spamresource.com/> > > ___ > mailop mailing list > mailop@mailop.org <mailto:mailop@mai

Re: [mailop] Bitcoin password ransom email from user at outlook.com

2018-07-12 Thread Laura Atkins
e might be able to point you in the right direction or pass things on internally. There’s at least one other MS employee who does as well. You can search the list archives for @microsoft.com addresses and see. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins W

Re: [mailop] Bitcoin password ransom email from user at outlook.com

2018-07-12 Thread Laura Atkins
ause if you don’t, god kills a kitten. I don’t care why, just use the channels. laura [1] The first person [2] to mention 2142 loses. [2] OK, the second, since I am technically the first. -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wi

Re: [mailop] Bitcoin password ransom email from user at outlook.com

2018-07-13 Thread Laura Atkins
ace to sort, categorize and (ideally) do a lot of the rote lookup work like customer identification, problem highlighting, etc. That’s why Abacus does what it does - to condense down 250,000 complaints into something that’s manageable by a single organization. laura -- Having an Email

Re: [mailop] DKIM headers - which do you sign and why?

2018-07-23 Thread Laura Atkins
The "v=spf1 +all" SPF record is another, even easier, way to work around it. Spammers poisoned that particular well a while ago. +all listings are treated as heavily suspicious by ISPs. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to

Re: [mailop] DKIM headers - which do you sign and why?

2018-07-23 Thread Laura Atkins
or clients in the past. I’ve seen reports from AOL, Yahoo, Microsoft and Gmail. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordt

Re: [mailop] Gmail change DMARC Policy?

2018-08-01 Thread Laura Atkins
Mosaico.io/VoidLabs > _______ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.

Re: [mailop] Reputation accrual on friendly from header

2018-08-21 Thread Laura Atkins
t; >>> ___ >>> mailop mailing list >>> mailop@mailop.org <mailto:mailop@mailop.org> >>> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop >>> <https://chilli.nosignal.org/cgi-bin/mailman/list

Re: [mailop] Gmail - Anybody out there from Gmail, willing to assist with strange reputation issue

2018-08-23 Thread Laura Atkins
nly > for the use of the intended addressee. If you have received this > communication in error, please destroy it immediately, including all > attachments. > > > > > ___ > mailop mailing list > mailop@mailop.org <mailto:mailop@mailop.org> > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > <https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop> -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop

Re: [mailop] Gmail - Anybody out there from Gmail, willing to assist with strange reputation issue

2018-08-28 Thread Laura Atkins
st > mailop@mailop.org <mailto:mailop@mailop.org> > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > <https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop> > > > -- > -- > My opinion is mine. > ___

Re: [mailop] Gmail - Anybody out there from Gmail, willing to assist with strange reputation issue

2018-08-29 Thread Laura Atkins
ack, but more vulnerability tree) lets the address collector manage the threats to their list in a way that limits the friction for recipients that want to receive their mail while providing the right friction to ward off fake addresses in their mailing lists. laura -- Havin

Re: [mailop] Gmail - Anybody out there from Gmail, willing to assist with strange reputation issue

2018-08-29 Thread Laura Atkins
lop.org>> > On Behalf Of David Hofstee > Sent: Wednesday, August 29, 2018 2:36 AM > To: Brandon Long mailto:bl...@google.com>> > Cc: mailop mailto:mailop@mailop.org>>; Laura Atkins > mailto:la...@wordtothewise.com>> > Subject: Re: [mailop] Gmail - Anybody

Re: [mailop] Gmail - Anybody out there from Gmail, willing to assist with strange reputation issue

2018-08-29 Thread Laura Atkins
er cold frosty beverages next time we’re in the same town. (SF next feb? Budapest next June?) laura > -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: htt

Re: [mailop] Facebook Mail Team contact

2018-10-01 Thread Laura Atkins
at postmas...@facebook.com. > > Thanks and best regards > Marvin Gaube ___ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop -- Having an Email Crisis? We can help! 800 823-9674

Re: [mailop] Microsoft blocklists are secret - how to comply with microsofts technical requirements?

2018-10-08 Thread Laura Atkins
tainers don’t expect. laura [1] I was unaware of said behavior before i signed a contract with them. And they actually avoided telling me about this particular part of their business as long as they could. -- Having an Email Crisis? We can help! 800 823-9674 Laura A

Re: [mailop] YahooMailProxy User Agent

2018-10-17 Thread Laura Atkins
king-all-links/ <https://wordtothewise.com/2013/07/barracuda-filters-clicking-all-links/> was not the first time the behavior was seen, just the first time I publicly documented it. (Note: others may have documented it before me, but that link was easy for me to find) laura -- Having an Emai

Re: [mailop] *** SPAM *** Re: O365 discarding mail after User-Agent change

2018-10-31 Thread Laura Atkins
to make them unblock it. "Their server, their rules” is as true today as it was 20 years ago. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog

Re: [mailop] abuse.net

2018-11-13 Thread Laura Atkins
or is the problem spam reporters sending to every abuse@ mailbox they > can find? (or something I haven't thought of) Yes. To all of them. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email

Re: [mailop] Spamcop IP blacklisted

2018-11-16 Thread Laura Atkins
___ > mailop mailing list > mailop@mailop.org <mailto:mailop@mailop.org> > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > <https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop> -- Having an Email Crisis? We can help! 800 823-9674 Laura Atki

Re: [mailop] Spamcop IP blacklisted

2018-11-16 Thread Laura Atkins
p.This has been reinforced by the commercial services selling access to spamtrap data - where the spamtrap data is simply domains maintained by the commercial service. If your customers are bouncing mails then your response should be “they hit a spamtrap” not some vague “oh, well.” laura -- Havi

Re: [mailop] Spamcop IP blacklisted

2018-11-19 Thread Laura Atkins
s been a pretty significant divergence in filters over the last few years and it’s making it challenging for folks to have one deliverability strategy that works for all ISPs. (It’s just gone10am here and I already have 3 different “thought piece” blog posts working) laura -- Having an Email

Re: [mailop] Spamcop IP blacklisted

2018-11-19 Thread Laura Atkins
de by MS employees, I think treating this as “new rules” means a much faster path to the inbox. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Deli

Re: [mailop] Trendmicro "BLOCK-SEND-ER"

2018-11-20 Thread Laura Atkins
ach company to unbock / whitelist you is about your only choice. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog _

Re: [mailop] Constant Contact now supporting deliberate, admitted spammers?

2018-12-07 Thread Laura Atkins
550 - WB6RDV > > ___ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 4

Re: [mailop] Outlook.com Support (whining time)

2018-12-28 Thread Laura Atkins
f86f141af91ab2d7cd011db47%7C1%7C0%7C636795452753962179&sdata=LMZwrPyYfUEpDJ9v%2FO8s8dgiDkHSUEoXXK%2BkVPJ5%2Bp8%3D&reserved=0 > > <https://nam06.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.spamresource.com&data=02%7C01%7CMichael.Wise%40microsoft.com%7Cc7bcd1fc959549f8cb0708d65b

Re: [mailop] Outlook.com Support (whining time)

2018-12-28 Thread Laura Atkins
> On 28 Dec 2018, at 12:47, Stefano Bagnara wrote: > > On Fri, 28 Dec 2018 at 12:40, Laura Atkins wrote: >> I sent Ben a long-ish email with some specific information and suggestions. >> And I say this as someone who does delivery for a living. These types of >> c

Re: [mailop] Outlook.com Support (whining time)

2018-12-28 Thread Laura Atkins
that they’re happy with the filtering as is. It’s pretty clear to me they’re not listening to anyone complaining and the only real solution is figure out how to work in their paradigm. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wis

Re: [mailop] List of unused, big email-domains?

2019-01-10 Thread Laura Atkins
still in use? mcimail.com was turned into spamtraps somewhere around 2005. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog

Re: [mailop] Microsoft Support System Down?

2019-01-17 Thread Laura Atkins
SparkPost <http://sparkpost.com/> > > ___ > mailop mailing list > mailop@mailop.org <mailto:mailop@mailop.org> > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > <https://chilli.nosignal.org/cgi-bin/mailman/listinf

Re: [mailop] how can we get better?

2019-01-20 Thread Laura Atkins
Invitation-Only workspace. There are hundreds of people in the workspace that don’t work at those companies. Approval is pretty simple, you just have to ask. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la.

Re: [mailop] Certain addresses from G Suite going straight to O365 spam

2019-03-11 Thread Laura Atkins
>> >> >> ___ >> mailop mailing list >> mailop@mailop.org <mailto:mailop@mailop.org> >> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop >> <https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop> &

Re: [mailop] Digital Ocean Sextortion Spammers..

2019-04-08 Thread Laura Atkins
essage > telling that the site is suspended, or redirecing to google or similar. Sounds like what Techcrunch was discussing here: https://techcrunch.com/2019/04/02/inside-a-spam-operation/ laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise

Re: [mailop] The utility of spam folders

2019-04-23 Thread Laura Atkins
er digs in and looks until there’s a missing mail. Spam is a goldilocks problem, clearly. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtoth

Re: [mailop] The utility of spam folders

2019-04-23 Thread Laura Atkins
n’t think Google does much of it at SMTP time. But other places have aggressively adopted “temp fail” as one of their spam fighting mechanisms. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise

Re: [mailop] The utility of spam folders

2019-04-24 Thread Laura Atkins
they offer to non-customers. I mean, how much time and effort does your company spend building tools, processes and even entire websites for use by non-customers? laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com

Re: [mailop] The utility of spam folders

2019-04-24 Thread Laura Atkins
> On 24 Apr 2019, at 10:20, Brian Kantor wrote: > > On Wed, Apr 24, 2019 at 09:59:20AM +0100, Laura Atkins wrote: >> >> Have you ever handled delivery support for an ISP? >> >> If you haven’t I respectfully suggest that you might want to talk to a few >

Re: [mailop] The utility of spam folders

2019-04-24 Thread Laura Atkins
> On 24 Apr 2019, at 11:21, Paul Smith wrote: > > On 24/04/2019 10:51, Laura Atkins wrote: >> >> >> You cut the portion of the previous post I was specifically responding to. >> Specifically this sentence: >> >> “[MS employees should] be ab

Re: [mailop] The utility of spam folders

2019-04-24 Thread Laura Atkins
at. > > > > -- > > > Paul Smith Computer Services > Tel: 01484 855800 > Vat No: GB 685 6987 53 > > Sign up for news & updates at http://www.pscs.co.uk/go/subscribe > <http://www.pscs.co.uk/go/subscribe> > > _

Re: [mailop] The utility of spam folders

2019-04-24 Thread Laura Atkins
om that IP address were, and why it's > been blocked, to be able to guess if you're a probable spammer or a > legitimate sender who's been caught out, and then be helpful or not > based on that. > > > > -- > > > Paul Smith Computer Services > Tel: 0

Re: [mailop] Gmail Spam Issue

2015-01-20 Thread Laura Atkins
a difference, then that's where you focus. If there's not then you want to look at the client's email address collection and sending. It could be a mistake on Gmail's end, it wouldn't be the first time. But often the filters are picking up on something (spamtraps, or se

Re: [mailop] Captcha at support.live.com..broken?

2015-01-26 Thread Laura Atkins
mp;ct=eformts. > > > > I have tried 3 different browsers on 2 machines and still cannot get the > captcha accepted. Does any have any idea about what I may be doing wrong or > is this broken? > > > > Thanks, > > John > > > > -- > >

Re: [mailop] Help. Why are my emails being marked as spam by google?

2015-03-16 Thread Laura Atkins
t my wits end! What's the content look like? What's the domain? What's the outgoing IP address? Do you share that outgoing IP with anyone? What happens if you send over IPv4? laura -- Having an Email Crisis? 800 823-9674 Laura Atkin

Re: [mailop] EHLO/rDNS match

2015-06-28 Thread Laura Atkins
laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: http://wordtothewise.com/blog ___ mailop mailing list mailop@mailop.org http://chilli.nosignal.org/mailman/listinfo/mailop

Re: [mailop] live.com bulking

2015-07-06 Thread Laura Atkins
p;ccsid=635718080227015235) and asked for mitigation? (note: the captcha is continually broken on that page and you may need to refresh and try again multiple times. Some people have reported that if they refresh the captcha before submission it works more often than not). laura -- Having a

Re: [mailop] Gmail 421 response

2015-07-22 Thread Laura Atkins
gnal.org/mailman/listinfo/mailop >> >> ___ >> mailop mailing list >> mailop@mailop.org >> http://chilli.nosignal.org/mailman/listinfo/mailop > > ___ > mailop mailing list > mailop@mailop.org &

Re: [mailop] Gmail 421 response

2015-07-22 Thread Laura Atkins
On Jul 22, 2015, at 12:42 PM, Luke Martinez wrote: > Confirmed problems IPv4 as well. > > On Wed, Jul 22, 2015 at 1:33 PM, Laura Atkins wrote: > One of the sets of error messages was IPv6 addresses, is anyone seeing this > sending over IPv4? Thanks, All! laura -- Having

Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-03 Thread Laura Atkins
reated a JMRPP account with them and are you getting complaints? If you haven’t something is really broken. I’d use the publicly available postmaster pages to get a ticket opened. If that ticket doesn’t work, there are a couple MS employees on the list who may be able to help you more directly. l

Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-03 Thread Laura Atkins
else's, or > have a forged receive chain perhaps? Very good advice. laura > > On Thu, Sep 3, 2015 at 9:07 PM, Laura Atkins <mailto:la...@wordtothewise.com>> wrote: > > > On Sep 3, 2015, at 8:05 AM, Jim Popovitch > <mailto:jim...@gmail.com>> wrot

Re: [mailop] Hotmail/Microsoft/Outlook - getting their attention

2015-09-03 Thread Laura Atkins
ssible to repair your reputation (and thus your inbox delivery) without having the ISPs tell you “Do X, Do Y, Do Z.” We’ve been doing it with clients for over a decade now. laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 4

Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-03 Thread Laura Atkins
discussing with smart people. > >> Otherwise, have you created a JMRPP account with them and are you getting >> complaints? > > Yes, that is exactly why/how I received them. I'm simply surprised > that the rfc1918 space is contained in the subject. Yea

Re: [mailop] Hotmail/Microsoft/Outlook - getting their attention

2015-09-03 Thread Laura Atkins
t;>>> > > Ha! Here's a great example Brandon. Franck's email, referenced That’s because gmail is listening to LinkedIn. And LinkedIn, by policy, says that no mail with a linkedin.com address should be delivered unless it is authenticated by LinkedIn. laura -- Having

Re: [mailop] UPDATE: (was Re: Hotmail/Microsoft/Outlook - getting their attention)

2015-09-08 Thread Laura Atkins
ad was correct. laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: http://wordtothewise.com/blog ___ mailop mailing list mailop@mailop.org http://chilli.nosignal.org/mailman/listinfo/mailop

Re: [mailop] BTInternet delivery problems

2015-09-08 Thread Laura Atkins
master isn’t really the place for deliverability issues, in my experience. The postmasters seem to be more about keeping the system up and running. Most bigger networks have dedicated filter staff that are separate from the postmaster team. It’s been years sinc

Re: [mailop] UPDATE: (was Re: Hotmail/Microsoft/Outlook - getting their attention)

2015-09-08 Thread Laura Atkins
- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: http://wordtothewise.com/blog ___ mailop mailing list mailop@mailop.org http://chilli.nosignal.or

Re: [mailop] Microsoft sending multiple Message-ID headers in password reset links..

2015-09-15 Thread Laura Atkins
ence is that invalid messageIDs isn’t a big deal and many large mailers violate the RFCs when it comes to messageIDs and mail still gets delivered well and to the inbox. laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise la...@wordtothew

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