This happens. A lot of people have reported having similar issues with the MS captcha. Sometimes it works. Sometimes it doesn't. New browsers, clearing cookies, retrying... they work sometimes. But other people report being unable to access the forms for days.
Carl, if you'd like some more feedback and information from folks who've had problems, I'm sure they'd be happy to talk with you. laura On Jan 26, 2015, at 9:16 AM, John Little <john.lit...@livingsocial.com> wrote: > Hi Carl, > > I tried the audio captcha but I had no luck there. But it was so fast and at > times the voice seemed to fade so that doesn't surprise me. Usually I do get > it by the 2nd time but for some reason today it just doesn't want to accept > it. I'll try again in awhile. > > Chris, > I did consider the idea of it timing out so I copied everything to a > document. I then went to a 2nd machine and pasted it. This was using IE on > a machine where I had never accessed the form before. Same result. > > In some way this makes me wonder if there is something in my content that it > doesn't like. So far as I can tell I am putting in the IP addresses, email > header content and so on exactly as it asks. > > Thanks, > John > > On Mon, Jan 26, 2015 at 11:28 AM, Carl Jantzen <car...@microsoft.com> wrote: > I’ll look into this. > > > > BTW I just tried to submit my the form myself, and though I failed the 1st > time, I successfully entered the 2nd captcha and the form was submitted. So > it’s not completely impossible. > > > > Have you tried the audio captcha, by any chance? > > > > From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of John Little > Sent: Monday, January 26, 2015 7:56 AM > To: mailop@mailop.org > Subject: [mailop] Captcha at support.live.com..broken? > > > > Hi, > > > > I am attempting to submit a ticket to live.com via the form at > https://support.msn.com/eform.aspx?productKey=edfsmsbl&ct=eformts. > > > > I have tried 3 different browsers on 2 machines and still cannot get the > captcha accepted. Does any have any idea about what I may be doing wrong or > is this broken? > > > > Thanks, > > John > > > > -- > > John Little > > john.lit...@livingsocial.com > > Mail Ops > > > > _______________________________________________ > mailop mailing list > mailop@mailop.org > http://chilli.nosignal.org/mailman/listinfo/mailop -- Laura Atkins Word to the Wise "The Deliverability Experts!" Direct: 650 678-3454 Fax: 650 249-1909 @wise_laura Delivery blog: <http://blog.wordtothewise.com/>
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