> On 24 Apr 2019, at 09:40, Paul Smith <p...@pscs.co.uk> wrote: > >> Outlook has no idea who you are, and they have no way to tell you from >> any other mailer whose mail they're not delivering. > > When you contact Microsoft about an IP address, THEY should be able to see > what some recent messages from that IP address were, and why it's been > blocked, to be able to guess if you're a probable spammer or a legitimate > sender who's been caught out, and then be helpful or not based on that.
Have you ever handled delivery support for an ISP? If you haven’t I respectfully suggest that you might want to talk to a few of the folks who do the work about their actual working environment before making such sweeping statements about how they should act. Whether you like it or not, MS is well ahead of most other ISPs in terms of the free support they offer to non-customers. I mean, how much time and effort does your company spend building tools, processes and even entire websites for use by non-customers? laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog
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