[RE-wrenches] Conext Gateway Control

Hi Wrenches, I am working with Schneider on this but I haven't heard back in a few days so I thought I'd put it out to the list to see if anyone else has worked through this. We recently installed our first Conext Gateway in hopes of getting better monitoring and control through Insight 2 portal.

[RE-wrenches] Troubleshooting Xanbus

Hi Wrenches, Does anyone have a good way to locate intermittent Xanbus issues with Schneider equipment? We have a site that has been giving us a lot of issues. It seems like the AGS might be dropping in and out and defaulting to "Off". It works flawlessly when we are there of course. Cables ar

Re: [RE-wrenches] Conext Gateway Control

I continue to have unending troubles with my Schneider saga too. Weeks go by before they respond. Weeks go by before they ship replacement parts. Their products are pretty good, but the support I have been faced with from them continues to be abysmal.I and my customers are very disappointed with

Re: [RE-wrenches] Troubleshooting Xanbus

Are all your Xanbus cables at least 6' long?-GlennSent from my 'smart'phone, so please excuse typos and spelling errors.-- Original message--From: Mac LewisDate: Fri, Jan 31, 2020 9:19 AMTo: RE-wrenches;Cc: Subject:[RE-wrenches] Troubleshooting XanbusHi Wrenches,Does anyone have a good w

Re: [RE-wrenches] Conext Gateway Control

Mac, Please verify you have the latest firmware on the Gateway. Also send me a screenshot of the about page, of the Gateway. Contact me directly, thanks Sandra Herrera sandra.herr...@se.com From: RE-wrenches On Behalf Of Mac Lewis Sent: Friday, January 31, 2020 6:10 AM To: RE-wrenches Subject

Re: [RE-wrenches] Troubleshooting Xanbus

Mac, This sounds more like an AGS issue that Xanbus, if it the only component affected. Please contact me directly and I can send you instructions. Thanks From: RE-wrenches On Behalf Of Mac Lewis Sent: Friday, January 31, 2020 6:19 AM To: RE-wrenches Subject: [RE-wrenches] Troubleshooting Xan

Re: [RE-wrenches] Conext Gateway Control

Hi Mac, I have a very similar issue to yours with a customer’s remote cabin and the need to be able to monitor and change settings remotely. I installed my first Gateway with a brand new Conext 4048 and an MPPT-150 controller and I’m having the exact same trouble and am getting the same error me

[RE-wrenches] New member

I am sorry for this off topic question but how do I suggest a new member? -- Sunny Regards, Gary Easton *Appalachian Renewable Power **Celebrating over 10 years of bringing power to the people!* 10131 Haga Ridge Stewart, Ohio 45778 NABCEP Certified Solar PV #031508-29 T: 740-277-8498 www.ar

[RE-wrenches] Schnieders LACK OF SUPPORT!

Im sorry, BUT Sandra you should NOT be the ONLY resort to Schnieders LACK OF SUPPORT! This has been an issue for a long time. WTFO Schneider, Tristen, Jack, lets get corporate in on these frustrations! We as installers are providing you folks jobs, because we purchase components with the belief

Re: [RE-wrenches] Schnieders LACK OF SUPPORT!

Sorry but I disagree. I have had excellent support from Schneider. The phone works every time I call mon-fri. The case numbers are responded to. The ones I make mistakes on and forget get closed with an e-mail to remind me. My opinion only, Schneider is not there to answer basic information fou

Re: [RE-wrenches] Conext Gateway Control

Luke, To make changes from Insight2 to the gateway it can be easy to forget that the gateway that you are making the change on, from Insight2, has to use that gateways credentials on Insight2 to make the change. The system is fast and a change for me is less than 3 seconds. Pretty amazing syste

Re: [RE-wrenches] Conext Gateway Control

YOU MUST USE THE GATEWAY CREDENTIALS TO MAKE THE CHANGE ON INSIGHT2. It should prompt this. It should be added to the configuration in the quick start manual. That was suggested during beta but has not been done yet. HINT HINT Schneider! https://41j5tc3akbrn3uezx5av0jj1bgm-wpengine.netdna-ss

Re: [RE-wrenches] Conext Gateway Control

Yes, I am logging in with Gateway credentials (Admin only), not Insight 2 credentials. It still will not allow changes. I am working through this with Sandra and will report back once I get it figured out. Firmware has been updated to the v1.05 Build 403. Thanks On Fri, Jan 31, 2020 at 9:24 AM

[RE-wrenches] Issues with another Out of Production Panel

There was a period of time when we were installing Mitsubishi PVs.  Now we are seeing issues with installs where we were using Mitsubishi MF170EB3 panels, bubbling backsheets, occasional bad solder joints, many with half the label's VOC voltage.  We actually just discovered one panel that was p

Re: [RE-wrenches] Conext Gateway Control

Hi Mac and Luke and Wrenches, I'm having the exact same issue.  It hasn't been a pressing problem right away as I've been having access to the site but I was hoping my last visit where I added Users and Admins and Installers would fix it due to permissions levels.  But in Admins and Installers

[RE-wrenches] Real World Sol-Ark experience

Aloha Wrenches, I am starting to explore Sol-Ark's product line. The last mention of them on the list was April of 2019 with nobody having actual tested or installed one. Anybody have experience with them ? Aloha, Lou Russo l...@spreesolarsystems.com 808 345 6762 Spree Solar Systems LLC CT-3432

Re: [RE-wrenches] Troubleshooting Xanbus

Mac: 1. We have had this issue for years. Specifically this affects AGS units. We were told that bus cables had to be a minimum of 6’ to avoid “ringing.” Later (after we purchased and replaced cables) we were told there was no foundation for this claim. 2. Some Fluke advanced testers we

Re: [RE-wrenches] Real World Sol-Ark experience

Hey Wrenches, I have installed ~15 Sol-Ark 8k’s over the last year and have a few 12k’s lined up for the coming month. I have basically fallen head over heels for the product and the company. The machine itself works beautifully and is quick and easy to install (no external cc’s !). I als

Re: [RE-wrenches] Troubleshooting Xanbus

Hi Mac and William, This is interesting because I was having an issue of the Xanbus network not seeing the Battery Monitor until I replaced an ethernet cable.  My present theory is that the white ethernet cables being supplied by Schnieder are marginal. Given that many of our systems locate

Re: [RE-wrenches] Real World Sol-Ark experience

Doug, 1. Any failures once installed? 2. What are you doing to meet 690.12 ? 3. Do you know if is field repairable at all? Aloha, Lou Russo (808) 345 6762 On Fri, Jan 31, 2020 at 8:15 AM Doug Phillips wrote: > Hey Wrenches, > > > > I have installed ~15 Sol-Ark 8k’s over the last year and

Re: [RE-wrenches] Conext Gateway Control

We inherited a Schneider system recently and have been attempting to add remote monitoring etc.  I have an electrical engineer on my team with significant com experience.  Our opinion to date: 1) The Schneider system is the most complicated, kludgy solution I've ever encountered with separate

Re: [RE-wrenches] Real World Sol-Ark experience

Doug Well, can I edit bulk, absorb and float to 50.5 and LBCO <=40V? Asking for a friend... Thank you, Maverick > On Jan 31, 2020, at 12:15 PM, Doug Phillips wrote: > >  > Hey Wrenches, > > I have installed ~15 Sol-Ark 8k’s over the last year and have a few 12k’s > lined up for the comi

[RE-wrenches] Problems with Conext SW inverter

I recently discovered a critical problem with a client's SW inverter and I want to know if others have encountered this. It's an SW4024 with Flooded Lead Acid batteries. The system is configured using the Custom Battery setting: Bulk and Absorption are set to 29.2 V. Equalize is set to 32 V. The pr

Re: [RE-wrenches] Problems with Conext SW inverter

That was an issue back in the 90s with the original Trace SW 4024 inverters as well.  The solution was just to temporarily set the normal bulk setting to the required EQ voltage.  Never did figure that one out, but they were otherwise great inverters that are still in service today. Ray Walter

Re: [RE-wrenches] Problems with Conext SW inverter

Is this an off grid system? If so, the generator needs to be running to execute EQ on the inverter. Thank you, Maverick > On Jan 31, 2020, at 1:50 PM, Eric Smiley wrote: > >  > I recently discovered a critical problem with a client's SW inverter and I > want to know if others have encounte

Re: [RE-wrenches] Real World Sol-Ark experience

I’ve never tried that low, what battery? Sent from my iPhone > On Jan 31, 2020, at 9:29 AM, Maverick Brown > wrote: > > Doug > > Well, can I edit bulk, absorb and float to 50.5 and LBCO <=40V? > > Asking for a friend... > > Thank you, > > Maverick > > >>> On Jan 31, 2020, at 12:15 PM, D

Re: [RE-wrenches] Real World Sol-Ark experience

Doug Thanks for the quick reply! The battery is actually a Tesla Model S sedan car battery. Each brick is 21.6V nominal. I tried to get support from Sol-Ark. The current plan is to use two radians. I have XW and Radians in my own my system. I just wanted know about the Sol-Ark. I love that i

Re: [RE-wrenches] Troubleshooting Xanbus

Just to be clear the 8-pin RJ 45 cables are not Ethernet. They are Xanbus which is a version of Canbus, a type of serial communication. I’ve had some trouble shooting of Xanbus where the AGS was intermittent. I happen to have just finished a Radian job and had a bunch of green cables with me.

Re: [RE-wrenches] Conext Gateway Control

I really have not had any problems with support (monday thru friday they answer the phone) or the equipment. Sorry to not be very helpful. You can email me and I can attempt to help. FYI I just changed the SCP button beep in the country of Ghana from Mariposa. Client wondered how that got turne

[RE-wrenches] Remote monitoring & BT connectivity

Looking forward to additional UL listed Victron products. This LUDITE can easily set up and interface remotely using their BT and their VRM portal. Check it out www.victron.com . Its IS frightening that this is so installer friendly using …..well trying to use my smart p

Re: [RE-wrenches] Real World Sol-Ark experience

Maverick We have a customer with a Sol-Ark and Tesla car batteries. The system, once the fine tuning was finished has performed great. Sol -Ark was very helpful even though this was not a traditional out of the box application. They were great with us as well as the customer ( who kept pla

Re: [RE-wrenches] Real World Sol-Ark experience

Peter, I would be interested in knowing about your experience and any relevant settings. I contacted Sol-Ark and they said No-way. Maybe they were not aware or just don’t want the support hassle. It would be good to know for the next customer. For the current customer, I already order two Radia