Luke,
To make changes from Insight2 to the gateway it can be easy to forget that the gateway that you are making the change on, from Insight2, has to use that gateways credentials on Insight2 to make the change. The system is fast and a change for me is less than 3 seconds. Pretty amazing system. I like it alot and can help more with an e-mail. Dave Angelini Offgrid Solar "we go where powerlines don't" http://members.sti.net/offgridsolar/ [1] e-mail offgridso...@sti.net [2] text 209 813 0060 On Fri, 31 Jan 2020 07:44:15 -0700, Luke Christy wrote: Hi Mac, I have a very similar issue to yours with a customer's remote cabin and the need to be able to monitor and change settings remotely. I installed my first Gateway with a brand new Conext 4048 and an MPPT-150 controller and I'm having the exact same trouble and am getting the same error message. Before installation, I actually thought I had verified that I could make settings changes through the internet on a bench test using the admin password, etc, however, once the system was installed I haven't been able to get it to work despite verifying my passwords and making a long trip for a return visit to the site. Perhaps someone else has some insight? I'm glad to know that this may be a larger issue. -Luke Luke Christy NABCEP Certified PV Installation Professional On Jan 31, 2020, at 07:10, Mac Lewis wrote: Hi Wrenches, I am working with Schneider on this but I haven't heard back in a few days so I thought I'd put it out to the list to see if anyone else has worked through this. We recently installed our first Conext Gateway in hopes of getting better monitoring and control through Insight 2 portal. We installed it on an XW 5548, AGS, Batt Mon, HV-MPPT charge controller ~ 4 years old. For some reason, we cannot make changes to the system via the portal. The monitoring is much better but the control isn't functional. When I make a parameter change, it asks for the username and password but then gives this error every time: I verified that I am entering the Gateway admin username and the new password that I assigned. I can log into it locally, directly through the Access Pt functionality. Any suggestions? Schneider isn't responding and its a snow cat ride to get into the site. Thanks -- Mac Lewis "Yo solo sé que no sé nada." -Sócrates _______________________________________________ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out or update participant bios: www.members.re-wrenches.org Links: ------ [1] http://members.sti.net/offgridsolar/ [2] mailto:offgridso...@sti.net
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