Looking forward to additional UL listed Victron products. This LUDITE can easily set up and interface remotely using their BT and their VRM portal. Check it out www.victron.com <http://www.victron.com/>. Its IS frightening that this is so installer friendly using …..well trying to use my smart phone. T > On Jan 31, 2020, at 2:16 PM, Ray <r...@solarray.com> wrote: > > We inherited a Schneider system recently and have been attempting to add > remote monitoring etc. I have an electrical engineer on my team with > significant com experience. Our opinion to date: > > 1) The Schneider system is the most complicated, kludgy solution I've ever > encountered with separate boxes and cables running amok everywhere: certainly > an inelegant solution. > > 2) The Manuals do not fully cover all of the setup, so Wrench comments > chastising others for contacting Schneider with basic questions covered in > the manual are way off base. > 3) Schneider tech support is some of the worst right now: we need field > support when we are on site, instead, we get a call back a week later. Only > SMA's lack of support for the Sunny Islands is worse. (they don't call back > at all....) > 4) When we do finally get a call back a week later, they can't answer any of > our questions, and can't seem to forward us to anyone who can. > > My conclusion: > The entire Schneider SCADA package is way over priced, thrown together, not > fully integrated, over promised, released before it was ready, and comes with > virtually no SCADA support for installation or trouble shooting after. At > least I feel better knowing its not just us. > Compare this to something like the Bluetooth enabled SOC monitoring that > comes FREE with LiFe blue batteries, and it tells me Schneider needs to just > hit Delete and start over. > In the 21st century, we have smart phones with apps that connect > automatically, equipment that is actually plug and play, and software that is > so intuitive you don't need the manual, much less call anyone. As I've said > going back to the Outback Mate days, offgrid solar SCADA is at least a > decade behind the rest of the world. > Ray Walters > Remote Solar > 303 505-8760 > On 1/31/20 10:18 AM, Jeff Clearwater wrote: >> Hi Mac and Luke and Wrenches, >> >> I'm having the exact same issue. It hasn't been a pressing problem right >> away as I've been having access to the site but I was hoping my last visit >> where I added Users and Admins and Installers would fix it due to >> permissions levels. But in Admins and Installers I still get the same thing: >> >> "DEVICE NOT READY OR INVALID CREDENTIALS, PLEASE TRY AGAIN" >> >> And like Mac I can log in and make changes when I'm on site using the direct >> interface but not through InSight2.0. >> >> I've also checked numerous times that I'm using the correct Gateway >> credentials. >> >> Sandra? >> >> Thanks, >> >> Jeff >> >> Luke Christy wrote on 1/31/20 6:44 AM: >>> Hi Mac, >>> I have a very similar issue to yours with a customer’s remote cabin and the >>> need to be able to monitor and change settings remotely. I installed my >>> first Gateway with a brand new Conext 4048 and an MPPT-150 controller and >>> I’m having the exact same trouble and am getting the same error message. >>> Before installation, I actually thought I had verified that I could make >>> settings changes through the internet on a bench test using the admin >>> password, etc, however, once the system was installed I haven’t been able >>> to get it to work despite verifying my passwords and making a long trip for >>> a return visit to the site. >>> >>> Perhaps someone else has some insight? >>> I’m glad to know that this may be a larger issue. >>> >>> -Luke >>> >>> >>> Luke Christy >>> >>> NABCEP Certified PV Installation Professional >>> >>>> On Jan 31, 2020, at 07:10, Mac Lewis <maclew...@gmail.com> >>>> <mailto:maclew...@gmail.com> wrote: >>>> >>>> >>>> Hi Wrenches, >>>> >>>> I am working with Schneider on this but I haven't heard back in a few days >>>> so I thought I'd put it out to the list to see if anyone else has worked >>>> through this. >>>> >>>> We recently installed our first Conext Gateway in hopes of getting better >>>> monitoring and control through Insight 2 portal. We installed it on an XW >>>> 5548, AGS, Batt Mon, HV-MPPT charge controller ~ 4 years old. >>>> >>>> For some reason, we cannot make changes to the system via the portal. The >>>> monitoring is much better but the control isn't functional. When I make a >>>> parameter change, it asks for the username and password but then gives >>>> this error every time: >>>> <image.png> >>>> >>>> >>>> I verified that I am entering the Gateway admin username and the new >>>> password that I assigned. I can log into it locally, directly through the >>>> Access Pt functionality. >>>> >>>> Any suggestions? Schneider isn't responding and its a snow cat ride to >>>> get into the site. >>>> >>>> Thanks >>>> >>>> >>>> >>>> -- >>>> >>>> >>>> >>>> Mac Lewis >>>> >>>> "Yo solo sé que no sé nada." -Sócrates >>>> >>>> _______________________________________________ >>>> List sponsored by Redwood Alliance >>>> >>>> List Address: RE-wrenches@lists.re-wrenches.org >>>> <mailto:RE-wrenches@lists.re-wrenches.org> >>>> >>>> Change listserver email address & settings: >>>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >>>> <http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org> >>>> >>>> List-Archive: >>>> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >>>> >>>> <http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html> >>>> >>>> List rules & etiquette: >>>> www.re-wrenches.org/etiquette.htm >>>> <http://www.re-wrenches.org/etiquette.htm> >>>> >>>> Check out or update participant bios: >>>> www.members.re-wrenches.org <http://www.members.re-wrenches.org/> >>>> >>> >>> >>> _______________________________________________ >>> List sponsored by Redwood Alliance >>> >>> List Address: RE-wrenches@lists.re-wrenches.org >>> <mailto:RE-wrenches@lists.re-wrenches.org> >>> >>> Change listserver email address & settings: >>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >>> <http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org> >>> >>> List-Archive: >>> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >>> <http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html> >>> >>> List rules & etiquette: >>> www.re-wrenches.org/etiquette.htm <http://www.re-wrenches.org/etiquette.htm> >>> >>> Check out or update participant bios: >>> www.members.re-wrenches.org <http://www.members.re-wrenches.org/> >>> >> >> -- >> ~~~~~~~~~~~ >> Jeff Clearwater >> Village Power Design >> linkedin <https://www.linkedin.com/in/jeff-clearwater-0622a312/> >> www.villagepowerdesign.com <http://www.villagepowerdesign.com/> >> cell - 413-559-9763 >> ~~~~~~~~~~~~~~~~~~~~~~~ >> >> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> <mailto:RE-wrenches@lists.re-wrenches.org> >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> <http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org> >> >> List-Archive: >> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> <http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html> >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm <http://www.re-wrenches.org/etiquette.htm> >> >> Check out or update participant bios: >> www.members.re-wrenches.org <http://www.members.re-wrenches.org/> >> > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org >
> t...@swnl.net > <blocked::mailto:t...@swnl.net%22%20%5Co%20%22blocked::mailto:t...@swnl.net> > www.SWNL.net > <blocked::http://www.swnl.net/%22%20%5Co%20%22blocked::http://www.swnl.net/> > Solarwinds Northernlights > Serving Mid Coast Maine & Northern California > 207-832-7574 Cl. 610-517-8401 > > Blair "TUMP" May > ******** MAINE'S CHARTER ******** > NABCEP "Certified PV Installer" > > ******** MAINE'S CHARTER ******** > Trace Xantrex "Certified" Dealer / Installer" >
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