It takes 15 minutes for the automated process to clean-up the previous configuration and allows support personell time to manually intervene if automatic process fails (which unfortunately happens from time to time).
-- Marko Milivojevic - CCIE #18427 (SP R&S) Senior CCIE Instructor - IPexpert On Thu, Jun 7, 2012 at 12:32 PM, Tom Kacprzynski <[email protected]> wrote: > Hello, > Since we are on the topic of time slots. Why are you given a 7:45 hours > time slot, instead of a 8 hour slot, as the actual lab is 8 hours long. > This leaves hardly any time to load your config, save them and review your > lab. > > What would be a more customer focused product would give you full 8 hours > of actual config time, with 15 minutes to get everything setup a total of > 8:15. It does make a lot of more sense. > > Just my opinion. > > Tom > > > On Fri, Jun 1, 2012 at 2:54 AM, Lukasz <[email protected]> wrote: > >> Hi Wayne, >> >> >> Thanks for the answers. I am glad and surprised to hear about work that >> you Guys do on the new system. Looking forward to see the new proctorlabs. >> >> >> Lukasz >> >> >> On 2012-05-31 22:42, Wayne Lawson wrote: >> >>> Gang - >>> >>> I have been able to review this thread and want to give all of >>> you an update - our official response. >>> >>> We have been in the process of entirely overhauling Proctor Labs >>> for about 8 months. The code was written in an undesirable language, >>> and it has essentially been an entire rewrite of the current solution >>> as well as adding features and functionality - and things like the >>> ability to reserve VMware racks, Juniper racks and racks that are set >>> up with various Data Center components (hardware / software). >>> >>> We also have been working on an enhanced support solution for >>> products and vRacks - which will be rolled out at the same time the >>> new Proctor Labs site is launched. As somebody mentioned, I understand >>> that some people would like to see 4-hour timeslots, however - just as >>> many people don't - therefore we have to either support both, or >>> support the ability to allow you to link 4-hour sessions together. The >>> problem with that - is that there may not be the ability to stay on >>> the same rack if someone has the session before and after yours. Also, >>> time zones come into play - when will a session start, and when will >>> it end. I can guarantee that just as many people will be frustrated >>> with the start and end times as will be content. In a nutshell, there >>> are several things we've been working through to ensure that a >>> majority of our customers are happy. At the moment, I can't give an >>> exact date as to when this new Proctor Labs solution will be pushed >>> live, just know that I am impatient and my web team knows this! ;-) >>> >>> >>> Also - addressing someone's comments suggesting that we don't >>> fix product errors...that is not accurate. As product versions are >>> released, known errors are fixed. Let's face it - I would love to >>> commit to having a 100% error free product, but after running this >>> company for over 12 years, I've come to realize that it is nearly >>> impossible to expect that. We do, however, provide industry-leading >>> support (much better than any of our competitors) and we shoot to fix >>> known errors / bugs with updated products. >>> >>> I greatly appreciate everyone's valuable feedback, and we will >>> continue to work on enhancements to everything we offer to maintain >>> our position as a leader in this market. >>> >>> Regards, >>> >>> Wayne A. Lawson II - CCIE #5244 >>> Founder & President >>> IPexpert, Inc., Proctor Labs, Inc., Masonic e-Institute of >>> Technology, Inc., & Platinum, Inc. >>> >>> Mobile: +1.810.334.1564 >>> eFax: +1.810.454.0130 >>> Email: [email protected] >>> Connect @ www.WayneLawson.com >>> >>> :: Message sent from iPhone. >>> >>> On May 31, 2012, at 3:50 PM, Lukasz <[email protected]> wrote: >>> >>> My thought on this...if that idea would be profitable IPx would have it. >>>> My understanding is that the vrack is cheap as petrol in Saudi Arabia and >>>> if you miss your 4 hours then that is your problem. You can imagine that if >>>> the 8 hour slot ends there has to be person (on call) in case the router >>>> does not recover. If you think about it then you know why 4 hour time slot >>>> does not work for IPx. That means they need to use more resources to cover >>>> something which is very cheap and I guess probably not very profitable for >>>> them. >>>> >>>> I think question goes to this. If you want to have 4 hour time slot >>>> would you be able to pay more for vrack? If so how much would you be able >>>> to spend? I prefer to have 8 hours slots for $25 and maybe waste couple of >>>> hours (unfortunately) because I live in Europe. >>>> >>>> Alternatively you can buy 4 switches (around $600) and connect them into >>>> your GNS and never think about time difference again. >>>> >>>> >>>> Lukasz >>>> >>>> On 2012-05-31 19:13, Edgar Mauricio Diaz Orellana wrote: >>>> >>>>> i'm on the same .... >>>>> >>>>> need 4 hour slots instead 8hours... because ... when we start as CCIE >>>>> candidate to practice the labs, we don't had the enough >>>>> mind strong to start at 8hour lab... >>>>> >>>>> another interesting point of view. >>>>> >>>>> >>>>> >>>>> On Thu, May 31, 2012 at 11:45 AM, Ken Wyan <[email protected]> wrote: >>>>> >>>>> When I asked for a fraction of time , sales person told it's not >>>>>> possible. >>>>>> My case was I needed about 11 hour time slots. I told xxxxxxx company >>>>>> provides such facility but IPX told they are training candidates for 8 >>>>>> hour >>>>>> slots & their timeslot period was designed for this purpose. >>>>>> >>>>>> One support guy was kind enough to give me few hours extension at the >>>>>> end >>>>>> of session (if there are enough free racks for next session). I >>>>>> appreciate >>>>>> his help. >>>>>> >>>>>> But other support guy needed one additional voucher even if I ask to >>>>>> start >>>>>> my session 2~3 hours before start time. (eventhough this approach can >>>>>> earn >>>>>> some extra money from pressurised candidates , in long run it's not >>>>>> good >>>>>> for vendor) >>>>>> >>>>>> (I needed additional hours to check everything very well & findout my >>>>>> mistakes before the exam ; definitely nobody can spare 16hours >>>>>> continuously) >>>>>> >>>>>> This is my experience with Proctorlabs >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Thu, May 31, 2012 at 7:34 PM, Rob Pool <[email protected]> wrote: >>>>>> >>>>>> > Nick, >>>>>> > >>>>>> > >>>>>> > I bought my End-to-End solution in Oct 2010 and was told by my sales >>>>>> > person that they were working on a 4 hour time slot at that time. So, >>>>>> your >>>>>> > argument that it takes time to work on the technical issues doesn't >>>>>> really >>>>>> > fly. They've had plenty of time and it's clearly been an imitative >>>>>> that >>>>>> for >>>>>> > whatever reason they've decided wasn't a priority. >>>>>> > >>>>>> > >>>>>> > >>>>>> > ______________________________**__ >>>>>> > From: Nick Bonifacio <[email protected]> >>>>>> > To: Jay McMickle <[email protected]>; Rob Pool < >>>>>> [email protected]> >>>>>> > Cc: "[email protected]" <[email protected]>; " >>>>>> > [email protected]" <[email protected]> >>>>>> > Sent: Thursday, May 31, 2012 9:56 AM >>>>>> > Subject: Re: [OSL | CCIE_RS] vrack time slots availability >>>>>> > >>>>>> > >>>>>> > In their defense (Marko and IPX), they are working on it but the >>>>>> logistics >>>>>> > are a little tricky. I don't think you can just flip a switch and >>>>>> > institute 4 hour blocks. It will have to be tested, Beta tested and >>>>>> then >>>>>> > tested again. You also have to take in account who will get the >>>>>> short >>>>>> end >>>>>> > of the stick. Since most blocks are based on PST, other time zones >>>>>> may >>>>>> > start complaining if a 4 hour block system is implemented. >>>>>> > >>>>>> > >>>>>> > >>>>>> > From: Jay McMickle <[email protected]> >>>>>> > To: Rob Pool <[email protected]> >>>>>> > Cc: "[email protected]" <[email protected]>; " >>>>>> > [email protected]" <[email protected]> >>>>>> > Sent: Thursday, May 31, 2012 7:56 AM >>>>>> > Subject: Re: [OSL | CCIE_RS] vrack time slots availability >>>>>> > >>>>>> > Uh oh. I think I hear Marco coming. You are sooooo in trouble! >>>>>> > ;) >>>>>> > >>>>>> > Regards, >>>>>> > Jay McMickle- CCIE #35355 (R&S) >>>>>> > Sent from iJay >>>>>> > >>>>>> > On May 31, 2012, at 6:22 AM, Rob Pool <[email protected]> wrote: >>>>>> > >>>>>> > > Nothing against IPX, because they've provided invaluable training >>>>>> > material. However, they've been talking about 4 hour time slots at >>>>>> least >>>>>> a >>>>>> > couple years and it hasn't happened yet. I went out and bought my own >>>>>> rack >>>>>> > of gear to the tune of over $11k. Fortunately for those that haven't >>>>>> done >>>>>> > that yet, the prices have dropped significantly and you could >>>>>> probably do >>>>>> > it for less than half of that. My suggestion is do the same if you >>>>>> want >>>>>> > the freedom and flexibility to train when you have time. Also, the >>>>>> best >>>>>> way >>>>>> > to institute change is with your money going somewhere else. A >>>>>> vendor can >>>>>> > ignore requests when you're still spending money, but they can't if >>>>>> > revenues are dropping. >>>>>> > > >>>>>> > > Sent from my >>>>>> > iPhone >>>>>> > > >>>>>> > > On May 31, 2012, at 4:43 AM, [email protected] wrote: >>>>>> > > >>>>>> > >> Hello IP Experts, >>>>>> > >> >>>>>> > >> A few weeks if not months ago I asked the same already, whether >>>>>> there >>>>>> > will be a chance for booking the vracks for 4hour slots instead of >>>>>> current >>>>>> > 8hours. The reasoning why I provided that time and looked like there >>>>>> are >>>>>> > much more people from this community who are interested in the same >>>>>> than >>>>>> > anyone including me could expect. >>>>>> > >> >>>>>> > >> The response from the IPX instructor that time was that IPX is >>>>>> thinking >>>>>> > of implementing 4hour slots but had not definite plan for that. Let >>>>>> me >>>>>> > therefore ask you again the same, will you please make the 4hour >>>>>> vrack >>>>>> time >>>>>> > slots available for those who are based in Europe, those who just >>>>>> need to >>>>>> > spend labbing time on individual technologies and are not interested >>>>>> yet >>>>>> in >>>>>> > practicing the mock >>>>>> > labs where 8hour slots are understandable? >>>>>> > >> >>>>>> > >> Marian Franc >>>>>> > >> >>>>>> > >> ______________________________**_________________ >>>>>> > >> For more information regarding industry leading CCIE Lab training, >>>>>> > please visit www.ipexpert.com >>>>>> > >> >>>>>> > >> Are you a CCNP or CCIE and looking for a job? Check out >>>>>> > www.PlatinumPlacement.com >>>>>> > <http://www.platinumplacement.**com/<http://www.platinumplacement.com/> >>>>>> > >>>>>> > >> >>>>>> > >> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs> >>>>>> > > ______________________________**_________________ >>>>>> > > For more information regarding industry leading CCIE Lab training, >>>>>> > please visit www.ipexpert.com >>>>>> > > >>>>>> > > Are you a CCNP or CCIE and looking for a job? Check out >>>>>> > www.PlatinumPlacement.com >>>>>> > <http://www.platinumplacement.**com/<http://www.platinumplacement.com/> >>>>>> > >>>>>> > > >>>>>> > > http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs> >>>>>> > ______________________________**_________________ >>>>>> > For more information regarding industry leading CCIE Lab training, >>>>>> please >>>>>> > visit www.ipexpert.com >>>>>> > >>>>>> > Are you a CCNP or CCIE and looking for a job? Check out >>>>>> > www.PlatinumPlacement.com >>>>>> > <http://www.platinumplacement.**com/<http://www.platinumplacement.com/> >>>>>> > >>>>>> > >>>>>> > http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs> >>>>>> > ______________________________**_________________ >>>>>> > For more information regarding industry leading CCIE Lab training, >>>>>> please >>>>>> > visit www.ipexpert.com >>>>>> > >>>>>> > Are you a CCNP or CCIE and looking for a job? Check out >>>>>> > www.PlatinumPlacement.com >>>>>> > <http://www.platinumplacement.**com/<http://www.platinumplacement.com/> >>>>>> > >>>>>> > >>>>>> > http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs> >>>>>> > >>>>>> ______________________________**_________________ >>>>>> For more information regarding industry leading CCIE Lab training, >>>>>> please >>>>>> visit www.ipexpert.com >>>>>> >>>>>> Are you a CCNP or CCIE and looking for a job? Check out >>>>>> www.PlatinumPlacement.com >>>>>> >>>>>> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs> >>>>>> >>>>>> ______________________________**_________________ >>>> For more information regarding industry leading CCIE Lab training, >>>> please visit www.ipexpert.com >>>> >>>> Are you a CCNP or CCIE and looking for a job? Check out >>>> www.PlatinumPlacement.com >>>> >>>> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs> >>>> >>> >> ______________________________**_________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com >> >> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs> >> > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com > > http://onlinestudylist.com/mailman/listinfo/ccie_rs _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://onlinestudylist.com/mailman/listinfo/ccie_rs
