Hello,
Since we are on the topic of time slots. Why are you given a 7:45 hours
time slot, instead of a 8 hour slot, as the actual lab is 8 hours long.
This leaves hardly any time to load your config, save them and review your
lab.

What would be a more customer focused product would give you full 8 hours
of actual config time, with 15 minutes to get everything setup a total of
8:15. It does make a lot of more sense.

Just my opinion.

Tom


On Fri, Jun 1, 2012 at 2:54 AM, Lukasz <[email protected]> wrote:

> Hi Wayne,
>
>
> Thanks for the answers. I am glad and surprised to hear about work that
> you Guys do on the new system. Looking forward to see the new proctorlabs.
>
>
> Lukasz
>
>
> On 2012-05-31 22:42, Wayne Lawson wrote:
>
>> Gang -
>>
>>     I have been able to review this thread and want to give all of
>> you an update - our official response.
>>
>>     We have been in the process of entirely overhauling Proctor Labs
>> for about 8 months. The code was written in an undesirable language,
>> and it has essentially been an entire rewrite of the current solution
>> as well as adding features and functionality - and things like the
>> ability to reserve VMware racks, Juniper racks and racks that are set
>> up with various Data Center components (hardware / software).
>>
>>     We also have been working on an enhanced support solution for
>> products and vRacks - which will be rolled out at the same time the
>> new Proctor Labs site is launched. As somebody mentioned, I understand
>> that some people would like to see 4-hour timeslots, however - just as
>> many people don't - therefore we have to either support both, or
>> support the ability to allow you to link 4-hour sessions together. The
>> problem with that - is that there may not be the ability to stay on
>> the same rack if someone has the session before and after yours. Also,
>> time zones come into play - when will a session start, and when will
>> it end. I can guarantee that just as many people will be frustrated
>> with the start and end times as will be content. In a nutshell, there
>> are several things we've been working through to ensure that a
>> majority of our customers are happy. At the moment, I can't give an
>> exact date as to when this new Proctor Labs solution will be pushed
>> live, just know that I am impatient and my web team knows this! ;-)
>>
>>
>>     Also - addressing someone's comments suggesting that we don't
>> fix product errors...that is not accurate. As product versions are
>> released, known errors are fixed. Let's face it - I would love to
>> commit to having a 100% error free product, but after running this
>> company for over 12 years, I've come to realize that it is nearly
>> impossible to expect that. We do, however, provide industry-leading
>> support (much better than any of our competitors) and we shoot to fix
>> known errors / bugs with updated products.
>>
>>     I greatly appreciate everyone's valuable feedback, and we will
>> continue to work on enhancements to everything we offer to maintain
>> our position as a leader in this market.
>>
>> Regards,
>>
>> Wayne A. Lawson II - CCIE #5244
>> Founder & President
>> IPexpert, Inc., Proctor Labs, Inc., Masonic e-Institute of
>> Technology, Inc., & Platinum, Inc.
>>
>> Mobile: +1.810.334.1564
>> eFax: +1.810.454.0130
>> Email: [email protected]
>> Connect @ www.WayneLawson.com
>>
>> :: Message sent from iPhone.
>>
>> On May 31, 2012, at 3:50 PM, Lukasz <[email protected]> wrote:
>>
>>  My thought on this...if that idea would be profitable IPx would have it.
>>> My understanding is that the vrack is cheap as petrol in Saudi Arabia and
>>> if you miss your 4 hours then that is your problem. You can imagine that if
>>> the 8 hour slot ends there has to be person (on call) in case the router
>>> does not recover. If you think about it then you know why 4 hour time slot
>>> does not work for IPx. That means they need to use more resources to cover
>>> something which is very cheap and I guess probably not very profitable for
>>> them.
>>>
>>> I think question goes to this. If you want to have 4 hour time slot
>>> would you be able to pay more for vrack? If so how much would you be able
>>> to spend? I prefer to have 8 hours slots for $25 and  maybe waste couple of
>>> hours (unfortunately) because I live in Europe.
>>>
>>> Alternatively you can buy 4 switches (around $600) and connect them into
>>> your GNS and never think about time difference again.
>>>
>>>
>>> Lukasz
>>>
>>> On 2012-05-31 19:13, Edgar Mauricio Diaz Orellana wrote:
>>>
>>>> i'm on the same ....
>>>>
>>>> need 4 hour slots instead 8hours... because ... when we start as CCIE
>>>> candidate to practice the labs, we don't had the enough
>>>> mind strong to start at 8hour lab...
>>>>
>>>> another interesting point of view.
>>>>
>>>>
>>>>
>>>> On Thu, May 31, 2012 at 11:45 AM, Ken Wyan <[email protected]> wrote:
>>>>
>>>>  When I asked for a fraction of time , sales person told it's not
>>>>> possible.
>>>>> My case was I needed about 11 hour time slots. I told xxxxxxx company
>>>>> provides such facility but IPX told they are training candidates for 8
>>>>> hour
>>>>> slots & their timeslot period was designed for this purpose.
>>>>>
>>>>> One support guy was kind enough to give me few hours extension at the
>>>>> end
>>>>> of session (if there are enough free racks for next session). I
>>>>> appreciate
>>>>> his help.
>>>>>
>>>>> But other support guy needed one additional voucher even if I ask to
>>>>> start
>>>>> my session 2~3 hours before start time. (eventhough this approach can
>>>>> earn
>>>>> some extra money from pressurised candidates , in long run it's not
>>>>> good
>>>>> for vendor)
>>>>>
>>>>> (I needed additional hours to check everything very well & findout my
>>>>> mistakes before the exam ; definitely nobody can spare 16hours
>>>>> continuously)
>>>>>
>>>>> This is my experience with Proctorlabs
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Thu, May 31, 2012 at 7:34 PM, Rob Pool <[email protected]> wrote:
>>>>>
>>>>> > Nick,
>>>>> >
>>>>> >
>>>>> > I bought my End-to-End solution in Oct 2010 and was told by my sales
>>>>> > person that they were working on a 4 hour time slot at that time. So,
>>>>> your
>>>>> > argument that it takes time to work on the technical issues doesn't
>>>>> really
>>>>> > fly. They've had plenty of time and it's clearly been an imitative
>>>>> that
>>>>> for
>>>>> > whatever reason they've decided wasn't a priority.
>>>>> >
>>>>> >
>>>>> >
>>>>> > ______________________________**__
>>>>> >  From: Nick Bonifacio <[email protected]>
>>>>> > To: Jay McMickle <[email protected]>; Rob Pool <
>>>>> [email protected]>
>>>>> > Cc: "[email protected]" <[email protected]>; "
>>>>> > [email protected]" <[email protected]>
>>>>> > Sent: Thursday, May 31, 2012 9:56 AM
>>>>> > Subject: Re: [OSL | CCIE_RS] vrack time slots availability
>>>>> >
>>>>> >
>>>>> > In their defense (Marko and IPX), they are working on it but the
>>>>> logistics
>>>>> > are a little tricky.  I don't think you can just flip a switch and
>>>>> > institute 4 hour blocks.  It will have to be tested, Beta tested and
>>>>> then
>>>>> > tested again.  You also have to take in account who will get the
>>>>> short
>>>>> end
>>>>> > of the stick.  Since most blocks are based on PST, other time zones
>>>>> may
>>>>> > start complaining if a 4 hour block system is implemented.
>>>>> >
>>>>> >
>>>>> >
>>>>> >  From: Jay McMickle <[email protected]>
>>>>> > To: Rob Pool <[email protected]>
>>>>> > Cc: "[email protected]" <[email protected]>; "
>>>>> > [email protected]" <[email protected]>
>>>>> > Sent: Thursday, May 31, 2012 7:56 AM
>>>>> > Subject: Re: [OSL | CCIE_RS] vrack time slots availability
>>>>> >
>>>>> > Uh oh. I think I hear Marco coming. You are sooooo in trouble!
>>>>> >  ;)
>>>>> >
>>>>> > Regards,
>>>>> > Jay McMickle- CCIE #35355 (R&S)
>>>>> > Sent from iJay
>>>>> >
>>>>> > On May 31, 2012, at 6:22 AM, Rob Pool <[email protected]> wrote:
>>>>> >
>>>>> > > Nothing against IPX, because they've provided invaluable training
>>>>> > material. However, they've been talking about 4 hour time slots at
>>>>> least
>>>>> a
>>>>> > couple years and it hasn't happened yet. I went out and bought my own
>>>>> rack
>>>>> > of gear to the tune of over $11k. Fortunately for those that haven't
>>>>> done
>>>>> > that yet, the prices have dropped significantly and you could
>>>>> probably do
>>>>> > it for less than half of that.  My suggestion is do the same if you
>>>>> want
>>>>> > the freedom and flexibility to train when you have time. Also, the
>>>>> best
>>>>> way
>>>>> > to institute change is with your money going somewhere else. A
>>>>> vendor can
>>>>> > ignore requests when you're still spending money, but they can't if
>>>>> > revenues are dropping.
>>>>> > >
>>>>> > > Sent from my
>>>>> >  iPhone
>>>>> > >
>>>>> > > On May 31, 2012, at 4:43 AM, [email protected] wrote:
>>>>> > >
>>>>> > >> Hello IP Experts,
>>>>> > >>
>>>>> > >> A few weeks if not months ago I asked the same already, whether
>>>>> there
>>>>> > will be a chance for booking the vracks for 4hour slots instead of
>>>>> current
>>>>> > 8hours. The reasoning why I provided that time and looked like there
>>>>> are
>>>>> > much more people from this community who are interested in the same
>>>>> than
>>>>> > anyone including me could expect.
>>>>> > >>
>>>>> > >> The response from the IPX instructor that time was that IPX is
>>>>> thinking
>>>>> > of implementing 4hour slots but had not definite plan for that. Let
>>>>> me
>>>>> > therefore ask you again the same, will you please make the 4hour
>>>>> vrack
>>>>> time
>>>>> > slots available for those who are based in Europe, those who just
>>>>> need to
>>>>> > spend labbing time on individual technologies and are not interested
>>>>> yet
>>>>> in
>>>>> > practicing the mock
>>>>> >  labs where 8hour slots are understandable?
>>>>> > >>
>>>>> > >> Marian Franc
>>>>> > >>
>>>>> > >> ______________________________**_________________
>>>>> > >> For more information regarding industry leading CCIE Lab training,
>>>>> > please visit www.ipexpert.com
>>>>> > >>
>>>>> > >> Are you a CCNP or CCIE and looking for a job? Check out
>>>>> > www.PlatinumPlacement.com 
>>>>> > <http://www.platinumplacement.**com/<http://www.platinumplacement.com/>
>>>>> >
>>>>> > >>
>>>>> > >> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>>>>> > > ______________________________**_________________
>>>>> > > For more information regarding industry leading CCIE Lab training,
>>>>> > please visit www.ipexpert.com
>>>>> > >
>>>>> > > Are you a CCNP or CCIE and looking for a job? Check out
>>>>> > www.PlatinumPlacement.com 
>>>>> > <http://www.platinumplacement.**com/<http://www.platinumplacement.com/>
>>>>> >
>>>>> > >
>>>>> > > http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>>>>> > ______________________________**_________________
>>>>> > For more information regarding industry leading CCIE Lab training,
>>>>> please
>>>>> > visit www.ipexpert.com
>>>>> >
>>>>> > Are you a CCNP or CCIE and looking for a job? Check out
>>>>> > www.PlatinumPlacement.com 
>>>>> > <http://www.platinumplacement.**com/<http://www.platinumplacement.com/>
>>>>> >
>>>>> >
>>>>> > http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>>>>> > ______________________________**_________________
>>>>> > For more information regarding industry leading CCIE Lab training,
>>>>> please
>>>>> > visit www.ipexpert.com
>>>>> >
>>>>> > Are you a CCNP or CCIE and looking for a job? Check out
>>>>> > www.PlatinumPlacement.com 
>>>>> > <http://www.platinumplacement.**com/<http://www.platinumplacement.com/>
>>>>> >
>>>>> >
>>>>> > http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>>>>> >
>>>>> ______________________________**_________________
>>>>> For more information regarding industry leading CCIE Lab training,
>>>>> please
>>>>> visit www.ipexpert.com
>>>>>
>>>>> Are you a CCNP or CCIE and looking for a job? Check out
>>>>> www.PlatinumPlacement.com
>>>>>
>>>>> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>>>>>
>>>>>  ______________________________**_________________
>>> For more information regarding industry leading CCIE Lab training,
>>> please visit www.ipexpert.com
>>>
>>> Are you a CCNP or CCIE and looking for a job? Check out
>>> www.PlatinumPlacement.com
>>>
>>> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>>>
>>
> ______________________________**_________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>
_______________________________________________
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