Tom,
the devices need to be cleared before the next customer could use them. I 
assume that's the reason for the 15 minutes.

Regards
Simon

Am 07.06.2012 um 21:32 schrieb Tom Kacprzynski:

> Hello,
> Since we are on the topic of time slots. Why are you given a 7:45 hours
> time slot, instead of a 8 hour slot, as the actual lab is 8 hours long.
> This leaves hardly any time to load your config, save them and review your
> lab.
> 
> What would be a more customer focused product would give you full 8 hours
> of actual config time, with 15 minutes to get everything setup a total of
> 8:15. It does make a lot of more sense.
> 
> Just my opinion.
> 
> Tom
> 
> 
> On Fri, Jun 1, 2012 at 2:54 AM, Lukasz <[email protected]> wrote:
> 
>> Hi Wayne,
>> 
>> 
>> Thanks for the answers. I am glad and surprised to hear about work that
>> you Guys do on the new system. Looking forward to see the new proctorlabs.
>> 
>> 
>> Lukasz
>> 
>> 
>> On 2012-05-31 22:42, Wayne Lawson wrote:
>> 
>>> Gang -
>>> 
>>>    I have been able to review this thread and want to give all of
>>> you an update - our official response.
>>> 
>>>    We have been in the process of entirely overhauling Proctor Labs
>>> for about 8 months. The code was written in an undesirable language,
>>> and it has essentially been an entire rewrite of the current solution
>>> as well as adding features and functionality - and things like the
>>> ability to reserve VMware racks, Juniper racks and racks that are set
>>> up with various Data Center components (hardware / software).
>>> 
>>>    We also have been working on an enhanced support solution for
>>> products and vRacks - which will be rolled out at the same time the
>>> new Proctor Labs site is launched. As somebody mentioned, I understand
>>> that some people would like to see 4-hour timeslots, however - just as
>>> many people don't - therefore we have to either support both, or
>>> support the ability to allow you to link 4-hour sessions together. The
>>> problem with that - is that there may not be the ability to stay on
>>> the same rack if someone has the session before and after yours. Also,
>>> time zones come into play - when will a session start, and when will
>>> it end. I can guarantee that just as many people will be frustrated
>>> with the start and end times as will be content. In a nutshell, there
>>> are several things we've been working through to ensure that a
>>> majority of our customers are happy. At the moment, I can't give an
>>> exact date as to when this new Proctor Labs solution will be pushed
>>> live, just know that I am impatient and my web team knows this! ;-)
>>> 
>>> 
>>>    Also - addressing someone's comments suggesting that we don't
>>> fix product errors...that is not accurate. As product versions are
>>> released, known errors are fixed. Let's face it - I would love to
>>> commit to having a 100% error free product, but after running this
>>> company for over 12 years, I've come to realize that it is nearly
>>> impossible to expect that. We do, however, provide industry-leading
>>> support (much better than any of our competitors) and we shoot to fix
>>> known errors / bugs with updated products.
>>> 
>>>    I greatly appreciate everyone's valuable feedback, and we will
>>> continue to work on enhancements to everything we offer to maintain
>>> our position as a leader in this market.
>>> 
>>> Regards,
>>> 
>>> Wayne A. Lawson II - CCIE #5244
>>> Founder & President
>>> IPexpert, Inc., Proctor Labs, Inc., Masonic e-Institute of
>>> Technology, Inc., & Platinum, Inc.
>>> 
>>> Mobile: +1.810.334.1564
>>> eFax: +1.810.454.0130
>>> Email: [email protected]
>>> Connect @ www.WayneLawson.com
>>> 
>>> :: Message sent from iPhone.
>>> 
>>> On May 31, 2012, at 3:50 PM, Lukasz <[email protected]> wrote:
>>> 
>>> My thought on this...if that idea would be profitable IPx would have it.
>>>> My understanding is that the vrack is cheap as petrol in Saudi Arabia and
>>>> if you miss your 4 hours then that is your problem. You can imagine that if
>>>> the 8 hour slot ends there has to be person (on call) in case the router
>>>> does not recover. If you think about it then you know why 4 hour time slot
>>>> does not work for IPx. That means they need to use more resources to cover
>>>> something which is very cheap and I guess probably not very profitable for
>>>> them.
>>>> 
>>>> I think question goes to this. If you want to have 4 hour time slot
>>>> would you be able to pay more for vrack? If so how much would you be able
>>>> to spend? I prefer to have 8 hours slots for $25 and  maybe waste couple of
>>>> hours (unfortunately) because I live in Europe.
>>>> 
>>>> Alternatively you can buy 4 switches (around $600) and connect them into
>>>> your GNS and never think about time difference again.
>>>> 
>>>> 
>>>> Lukasz
>>>> 
>>>> On 2012-05-31 19:13, Edgar Mauricio Diaz Orellana wrote:
>>>> 
>>>>> i'm on the same ....
>>>>> 
>>>>> need 4 hour slots instead 8hours... because ... when we start as CCIE
>>>>> candidate to practice the labs, we don't had the enough
>>>>> mind strong to start at 8hour lab...
>>>>> 
>>>>> another interesting point of view.
>>>>> 
>>>>> 
>>>>> 
>>>>> On Thu, May 31, 2012 at 11:45 AM, Ken Wyan <[email protected]> wrote:
>>>>> 
>>>>> When I asked for a fraction of time , sales person told it's not
>>>>>> possible.
>>>>>> My case was I needed about 11 hour time slots. I told xxxxxxx company
>>>>>> provides such facility but IPX told they are training candidates for 8
>>>>>> hour
>>>>>> slots & their timeslot period was designed for this purpose.
>>>>>> 
>>>>>> One support guy was kind enough to give me few hours extension at the
>>>>>> end
>>>>>> of session (if there are enough free racks for next session). I
>>>>>> appreciate
>>>>>> his help.
>>>>>> 
>>>>>> But other support guy needed one additional voucher even if I ask to
>>>>>> start
>>>>>> my session 2~3 hours before start time. (eventhough this approach can
>>>>>> earn
>>>>>> some extra money from pressurised candidates , in long run it's not
>>>>>> good
>>>>>> for vendor)
>>>>>> 
>>>>>> (I needed additional hours to check everything very well & findout my
>>>>>> mistakes before the exam ; definitely nobody can spare 16hours
>>>>>> continuously)
>>>>>> 
>>>>>> This is my experience with Proctorlabs
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> On Thu, May 31, 2012 at 7:34 PM, Rob Pool <[email protected]> wrote:
>>>>>> 
>>>>>>> Nick,
>>>>>>> 
>>>>>>> 
>>>>>>> I bought my End-to-End solution in Oct 2010 and was told by my sales
>>>>>>> person that they were working on a 4 hour time slot at that time. So,
>>>>>> your
>>>>>>> argument that it takes time to work on the technical issues doesn't
>>>>>> really
>>>>>>> fly. They've had plenty of time and it's clearly been an imitative
>>>>>> that
>>>>>> for
>>>>>>> whatever reason they've decided wasn't a priority.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> ______________________________**__
>>>>>>> From: Nick Bonifacio <[email protected]>
>>>>>>> To: Jay McMickle <[email protected]>; Rob Pool <
>>>>>> [email protected]>
>>>>>>> Cc: "[email protected]" <[email protected]>; "
>>>>>>> [email protected]" <[email protected]>
>>>>>>> Sent: Thursday, May 31, 2012 9:56 AM
>>>>>>> Subject: Re: [OSL | CCIE_RS] vrack time slots availability
>>>>>>> 
>>>>>>> 
>>>>>>> In their defense (Marko and IPX), they are working on it but the
>>>>>> logistics
>>>>>>> are a little tricky.  I don't think you can just flip a switch and
>>>>>>> institute 4 hour blocks.  It will have to be tested, Beta tested and
>>>>>> then
>>>>>>> tested again.  You also have to take in account who will get the
>>>>>> short
>>>>>> end
>>>>>>> of the stick.  Since most blocks are based on PST, other time zones
>>>>>> may
>>>>>>> start complaining if a 4 hour block system is implemented.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> From: Jay McMickle <[email protected]>
>>>>>>> To: Rob Pool <[email protected]>
>>>>>>> Cc: "[email protected]" <[email protected]>; "
>>>>>>> [email protected]" <[email protected]>
>>>>>>> Sent: Thursday, May 31, 2012 7:56 AM
>>>>>>> Subject: Re: [OSL | CCIE_RS] vrack time slots availability
>>>>>>> 
>>>>>>> Uh oh. I think I hear Marco coming. You are sooooo in trouble!
>>>>>>> ;)
>>>>>>> 
>>>>>>> Regards,
>>>>>>> Jay McMickle- CCIE #35355 (R&S)
>>>>>>> Sent from iJay
>>>>>>> 
>>>>>>> On May 31, 2012, at 6:22 AM, Rob Pool <[email protected]> wrote:
>>>>>>> 
>>>>>>>> Nothing against IPX, because they've provided invaluable training
>>>>>>> material. However, they've been talking about 4 hour time slots at
>>>>>> least
>>>>>> a
>>>>>>> couple years and it hasn't happened yet. I went out and bought my own
>>>>>> rack
>>>>>>> of gear to the tune of over $11k. Fortunately for those that haven't
>>>>>> done
>>>>>>> that yet, the prices have dropped significantly and you could
>>>>>> probably do
>>>>>>> it for less than half of that.  My suggestion is do the same if you
>>>>>> want
>>>>>>> the freedom and flexibility to train when you have time. Also, the
>>>>>> best
>>>>>> way
>>>>>>> to institute change is with your money going somewhere else. A
>>>>>> vendor can
>>>>>>> ignore requests when you're still spending money, but they can't if
>>>>>>> revenues are dropping.
>>>>>>>> 
>>>>>>>> Sent from my
>>>>>>> iPhone
>>>>>>>> 
>>>>>>>> On May 31, 2012, at 4:43 AM, [email protected] wrote:
>>>>>>>> 
>>>>>>>>> Hello IP Experts,
>>>>>>>>> 
>>>>>>>>> A few weeks if not months ago I asked the same already, whether
>>>>>> there
>>>>>>> will be a chance for booking the vracks for 4hour slots instead of
>>>>>> current
>>>>>>> 8hours. The reasoning why I provided that time and looked like there
>>>>>> are
>>>>>>> much more people from this community who are interested in the same
>>>>>> than
>>>>>>> anyone including me could expect.
>>>>>>>>> 
>>>>>>>>> The response from the IPX instructor that time was that IPX is
>>>>>> thinking
>>>>>>> of implementing 4hour slots but had not definite plan for that. Let
>>>>>> me
>>>>>>> therefore ask you again the same, will you please make the 4hour
>>>>>> vrack
>>>>>> time
>>>>>>> slots available for those who are based in Europe, those who just
>>>>>> need to
>>>>>>> spend labbing time on individual technologies and are not interested
>>>>>> yet
>>>>>> in
>>>>>>> practicing the mock
>>>>>>> labs where 8hour slots are understandable?
>>>>>>>>> 
>>>>>>>>> Marian Franc
>>>>>>>>> 
>>>>>>>>> ______________________________**_________________
>>>>>>>>> For more information regarding industry leading CCIE Lab training,
>>>>>>> please visit www.ipexpert.com
>>>>>>>>> 
>>>>>>>>> Are you a CCNP or CCIE and looking for a job? Check out
>>>>>>> www.PlatinumPlacement.com 
>>>>>>> <http://www.platinumplacement.**com/<http://www.platinumplacement.com/>
>>>>>>> 
>>>>>>>>> 
>>>>>>>>> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>>>>>>>> ______________________________**_________________
>>>>>>>> For more information regarding industry leading CCIE Lab training,
>>>>>>> please visit www.ipexpert.com
>>>>>>>> 
>>>>>>>> Are you a CCNP or CCIE and looking for a job? Check out
>>>>>>> www.PlatinumPlacement.com 
>>>>>>> <http://www.platinumplacement.**com/<http://www.platinumplacement.com/>
>>>>>>> 
>>>>>>>> 
>>>>>>>> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>>>>>>> ______________________________**_________________
>>>>>>> For more information regarding industry leading CCIE Lab training,
>>>>>> please
>>>>>>> visit www.ipexpert.com
>>>>>>> 
>>>>>>> Are you a CCNP or CCIE and looking for a job? Check out
>>>>>>> www.PlatinumPlacement.com 
>>>>>>> <http://www.platinumplacement.**com/<http://www.platinumplacement.com/>
>>>>>>> 
>>>>>>> 
>>>>>>> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>>>>>>> ______________________________**_________________
>>>>>>> For more information regarding industry leading CCIE Lab training,
>>>>>> please
>>>>>>> visit www.ipexpert.com
>>>>>>> 
>>>>>>> Are you a CCNP or CCIE and looking for a job? Check out
>>>>>>> www.PlatinumPlacement.com 
>>>>>>> <http://www.platinumplacement.**com/<http://www.platinumplacement.com/>
>>>>>>> 
>>>>>>> 
>>>>>>> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>>>>>>> 
>>>>>> ______________________________**_________________
>>>>>> For more information regarding industry leading CCIE Lab training,
>>>>>> please
>>>>>> visit www.ipexpert.com
>>>>>> 
>>>>>> Are you a CCNP or CCIE and looking for a job? Check out
>>>>>> www.PlatinumPlacement.com
>>>>>> 
>>>>>> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>>>>>> 
>>>>>> ______________________________**_________________
>>>> For more information regarding industry leading CCIE Lab training,
>>>> please visit www.ipexpert.com
>>>> 
>>>> Are you a CCNP or CCIE and looking for a job? Check out
>>>> www.PlatinumPlacement.com
>>>> 
>>>> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>>>> 
>>> 
>> ______________________________**_________________
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>> 
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com
>> 
>> http://onlinestudylist.com/**mailman/listinfo/ccie_rs<http://onlinestudylist.com/mailman/listinfo/ccie_rs>
>> 
> _______________________________________________
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
> 
> Are you a CCNP or CCIE and looking for a job? Check out 
> www.PlatinumPlacement.com
> 
> http://onlinestudylist.com/mailman/listinfo/ccie_rs

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