I think Rick has a valid request... I run the mail server at an ISP, and customers do get upset over the most trivial things. When they do, _I_ cannot mouth off and suggest that they "ask for a refund." It seems reasonable to avoid using "offensive" labels, if only to avoid getting yelled at by "little old ladies" (closely related to the "overworked mother" and the "drill sergeant with two 8yr old children who just saw the word 'penis" in an email") with too much time on their hands. They are a small but vocal minority :)
I think you missed my point: SpamAssassin is FREE software. If you don't like it, get a refund. Incidentally, I run a mail server for an ISP as well -- so I understand what you're talking about when it comes to the public. However, I also believe that sensible policies have pretty much been thrown out the window in favor of trying to avoid *offending* someone. I'm always polite to customers and I do what I can to address their issues, but all things considered I think they would be much more offended at receiving the SPAM than they would having it *filtered.* Besides, most of them are clueless enough to where they couldn't even discover SpamAssassin's analysis anyway (I have it configured to add headers/subject tag only).
-- Benjamin A. Shelton "What do you mean it won't turn on? Did you plug it in?" *silence* [EMAIL PROTECTED]
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