Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-12-24 Thread Keith McKenna via gnucash-user
Robert Heller wrote: If you improperly close Gnucash it will leave behind a lock file, which Gnucash takes to mean that Gnucash already running -- Gnucash does not support multiple concurrent instances using the same datafile and checks for this case. Improperly closing Gnucash happens when you d

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-30 Thread Geoff
P.S. I forgot to mention that I am running the same version of GnuCash as you on Windows 10 and not experiencing the problems you described, albeit I have it installed on the C:\ drive and do not use DropBox. Version: 5.8 Build ID: 5.8+(2024-07-06) Finance::Quote: 1.49 Good luck! Regar

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-30 Thread Megan Tilley
Thank you, Geoff - then SourceForge is the place to go... I have (re)noted the installation process and latest released version information - this time more obviously in my documentation. I had wondered at the instances on GitHub... SourceForge for me! LOL! Thanks! Megan in Sydney On Thu,

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-30 Thread Geoff
Hi Megan There is no guarantee that an upgrade will fix your particular problem, however to answer your questions: > If I need to update the GC program: > > 1. where do I find the documentation outlining the process and > 2. where do I source the most recent release > The installation

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-30 Thread Megan Tilley
My apologies - I did forget to include the App version data: Windows 10 Home 64-bit Version 22H2 OS build 19045.5011 GnuCash Version: 5.8 Build ID: 5.8+(2024-07-06) Finance::Quote: 1.62 == I am the only user. == I only use GnuCash on this computer. == This issue started on Oct 26 with the first

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-30 Thread R Losey
She is running Windows 10 (she said in her original post; see what I kept below)... but not sure which version of GnuCash is being used. Robert, note that there was a GnuCash bug in the Windows version that left a process running that caused this problem. On Wed, Oct 30, 2024 at 8:48 AM Robert H

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-30 Thread R Losey
You don't need to save as a new name. The fact that there was a LCK file with the new name implies that you have the version with the bug that didn't fully shut down GnuCash when one does File->Quit. What version of GnuCash are you running? If you are not at 5.8 or 5.9, I strongly recommend updati

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-30 Thread Robert Heller
Yes, if "GC closing down by itself (as in - a failure of the app)" -- that is it is "crashing", the LOCK will be left behind. It sounds like something is wrong. *I* know nothing about MS-Windows. Can you post here the exact version of Gnucash and the version of MS-Windows you are running? Som

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-30 Thread Robert Heller
At Wed, 30 Oct 2024 11:59:41 -0500 R Losey wrote: > > She is running Windows 10 (she said in her original post; see what I kept > below)... but not sure which version of GnuCash is being used. > > Robert, note that there was a GnuCash bug in the Windows version that left > a process running that

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-30 Thread Stan Brown (using GC 4.14)
On 2024-10-29 17:19, Robert Heller wrote: > Generally, you can select "Open Anyway". But it is best to avoid this > by properly exiting Gnucash: File=>Exit. More specifically, you can safely click "Open Anyway" if your data file is on this computer (as opposed to some sort of network or cloud sto

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-30 Thread Geoff
Hi Megan > I received the same error message but this time chose "Open Anyway". > My file opened and I immediately SAVED AS a new file name. Good. > I looked at the folder where my data is stored and there is a LOCK > file with the new name (formatted as ".gnucash.LCK") in the folder > with

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-29 Thread Megan Tilley
Hi Robert, I rebooted again and tried to open GC. I received the same error message but this time chose "Open Anyway". My file opened and I immediately SAVED AS a new file name. I did what I needed to do (TRansaction Report), and closed GC down. I looked at the folder where my data is stored and

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-29 Thread R Losey
If you have rebooted your computer since you've last run GnuCash and you know that GnuCash is not running on any other computer accessing that file, you may safely use the "Open anyway" option - it seems to deleted the old .LCK file, create a new one, and open your file. On Tue, Oct 29, 2024 at 9:

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-29 Thread William Prescott
You can also delete the .LCK file and the message will go away. Will On 29 Oct 2024, at 20:14, Geoff wrote: Have you tried "Open Anyway"? On 30/10/2024 1:12 pm, Megan Tilley wrote: > Thanks, Robert. Apparently, unlike most Windows Users you may be acquainted > with, I almost always shut down a

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-29 Thread R Losey
As has been noted, it means that GnuCash thinks that another instance of GnuCash still has the file open. This could be very dangerous unless you KNOW that something happened -- such as GnuCash crashing, or Windows being shut down while it was running. Also, note, you didn't say which version of G

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-29 Thread Geoff
Have you tried "Open Anyway"? On 30/10/2024 1:12 pm, Megan Tilley wrote: Thanks, Robert. Apparently, unlike most Windows Users you may be acquainted with, I almost always shut down any program I am using once finished. In this particular case, I know I shut GnuCast down. However, I DID try and

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-29 Thread Megan Tilley
Thanks, Robert. Apparently, unlike most Windows Users you may be acquainted with, I almost always shut down any program I am using once finished. In this particular case, I know I shut GnuCast down. However, I DID try and reopen it within 60 seconds of shutting GC down. I think that is the cause o

Re: [GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-29 Thread Robert Heller
If you improperly close Gnucash it will leave behind a lock file, which Gnucash takes to mean that Gnucash already running -- Gnucash does not support multiple concurrent instances using the same datafile and checks for this case. Improperly closing Gnucash happens when you do something like shutdo

[GNC] Could not obtain the lock for **GnuCash-datafilestring**

2024-10-29 Thread Megan Tilley
Hi everyone, I occasionally receive this message, but I can not find its definition anywhere. I am the only user on this Win10 platform, and if GC is closed, and does not appear in TaskManager, isn't it "closed"? My options are to - Open Read-only; create New file; Open Anyway; Open Folder. 1) w