P.S. I forgot to mention that I am running the same version of GnuCash
as you on Windows 10 and not experiencing the problems you described,
albeit I have it installed on the C:\ drive and do not use DropBox.
Version: 5.8
Build ID: 5.8+(2024-07-06)
Finance::Quote: 1.49
Good luck!
Regards
Geoff
=====
On 31/10/2024 11:17 am, Megan Tilley wrote:
Thank you, Geoff - then SourceForge is the place to go...
I have (re)noted the installation process and latest released version
information - this time more obviously in my documentation.
I had wondered at the instances on GitHub... SourceForge for me! LOL!
Thanks!
Megan in Sydney
On Thu, 31 Oct 2024 at 10:47, Geoff <cleanoutmys...@gmail.com
<mailto:cleanoutmys...@gmail.com>> wrote:
Hi Megan
There is no guarantee that an upgrade will fix your particular problem,
however to answer your questions:
> If I need to update the GC program:
>
> 1. where do I find the documentation outlining the process and
> 2. where do I source the most recent release
>
The installation process is described here:
https://wiki.gnucash.org/wiki/Installation#Windows
<https://wiki.gnucash.org/wiki/Installation#Windows>
The latest released version is always available from the GnuCash
home page:
https://www.gnucash.org/ <https://www.gnucash.org/>
https://www.gnucash.org/download.phtml
<https://www.gnucash.org/download.phtml>
The link to download the Windows version takes you to a SourceForge
page
and the download should start automatically. When complete*** just run
the executable and follow your nose: gnucash-5.9.setup.exe
***Depending on your Windows security setup you may get warning
messages
about downloading untrusted programs.
Regards
Geoff
=====
On 31/10/2024 8:43 am, Megan Tilley wrote:
> My apologies - I did forget to include the App version data:
>
> Windows 10 Home 64-bit
> Version 22H2
> OS build 19045.5011
>
> GnuCash
> Version: 5.8
> Build ID: 5.8+(2024-07-06)
> Finance::Quote: 1.62
>
>
> == I am the only user.
> == I only use GnuCash on this computer.
> == This issue started on Oct 26 with the first receipt of the
error message.
>
> Due to space restrictions on my C:\, which I have reserved wholly
for my
> Operating System usage (no application/programs installed on C:\
if I can
> manage that), all my applications/programs and data are installed
and kept
> on my D:\ drive, where the applications/programs are installed at
the first
> level D:\ and the data at the second level
> D:\Dropbox\Application-programName\data.
>
> I have been using this particular strategy since I started using
Dropbox in
> 2014 - so, 10 years.
> The implication here is that if other programs can work this way,
GnuCash
> should be able to do so as well.
>
> I have checked whether GnuCash is running using the Windows Task
Manager to
> check for any occurrence of GC processes.
> == Task Manager shows GC under the "Apps" running as a 32-bit app
when I
> have GC open and operational.
> == In a previous message I indicated that I had shut GC down and
there was
> nothing in Windows Task Manager to indicate that any component
was still
> running.
>
>
>
> If I need to update the GC program:
>
> 1. where do I find the documentation outlining the process and
> 2. where do I source the most recent release
>
>
>
> Thanks!
>
>
> Megan in Sydney
>
>
> On Thu, 31 Oct 2024 at 04:35, Robert Heller <hel...@deepsoft.com
<mailto:hel...@deepsoft.com>> wrote:
>
>> At Wed, 30 Oct 2024 11:59:41 -0500 R Losey <rlo...@gmail.com
<mailto:rlo...@gmail.com>> wrote:
>>
>>>
>>> She is running Windows 10 (she said in her original post; see
what I kept
>>> below)... but not sure which version of GnuCash is being used.
>>>
>>> Robert, note that there was a GnuCash bug in the Windows
version that
>> left
>>> a process running that caused this problem.
>>
>> Yes, I saw posts about that.
>>
>>>
>>>
>>> On Wed, Oct 30, 2024 at 8:48 AM Robert Heller
<hel...@deepsoft.com <mailto:hel...@deepsoft.com>>
>> wrote:
>>>
>>>>
>>>> Yes, if "GC closing down by itself (as in - a failure of the
app)" --
>>>> that is
>>>> it is "crashing", the LOCK will be left behind.
>>>>
>>>> It sounds like something is wrong. *I* know nothing about
MS-Windows.
>>>> Can
>>>> you post here the exact version of Gnucash and the version of
>> MS-Windows
>>>> you
>>>> are running? Someone on this list can probably help you find
out what
>> is
>>>> wrong.
>>>>
>>>>>>>> At Wed, 30 Oct 2024 10:53:54 +1100 Megan Tilley <
>>>> megan.til...@gmail.com <mailto:megan.til...@gmail.com>
>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>> I am the only user on this Win10 platform,...
>>>
>>>
>>
>> --
>> Robert Heller -- Cell: 413-658-7953 GV: 978-633-5364
>> Deepwoods Software -- Custom Software Services
>> http://www.deepsoft.com/ <http://www.deepsoft.com/> -- Linux
Administration Services
>> hel...@deepsoft.com <mailto:hel...@deepsoft.com> --
Webhosting Services
>>
>>
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