Hi Megan
There is no guarantee that an upgrade will fix your particular problem,
however to answer your questions:
> If I need to update the GC program:
>
> 1. where do I find the documentation outlining the process and
> 2. where do I source the most recent release
>
The installation process is described here:
https://wiki.gnucash.org/wiki/Installation#Windows
The latest released version is always available from the GnuCash home page:
https://www.gnucash.org/
https://www.gnucash.org/download.phtml
The link to download the Windows version takes you to a SourceForge page
and the download should start automatically. When complete*** just run
the executable and follow your nose: gnucash-5.9.setup.exe
***Depending on your Windows security setup you may get warning messages
about downloading untrusted programs.
Regards
Geoff
=====
On 31/10/2024 8:43 am, Megan Tilley wrote:
My apologies - I did forget to include the App version data:
Windows 10 Home 64-bit
Version 22H2
OS build 19045.5011
GnuCash
Version: 5.8
Build ID: 5.8+(2024-07-06)
Finance::Quote: 1.62
== I am the only user.
== I only use GnuCash on this computer.
== This issue started on Oct 26 with the first receipt of the error message.
Due to space restrictions on my C:\, which I have reserved wholly for my
Operating System usage (no application/programs installed on C:\ if I can
manage that), all my applications/programs and data are installed and kept
on my D:\ drive, where the applications/programs are installed at the first
level D:\ and the data at the second level
D:\Dropbox\Application-programName\data.
I have been using this particular strategy since I started using Dropbox in
2014 - so, 10 years.
The implication here is that if other programs can work this way, GnuCash
should be able to do so as well.
I have checked whether GnuCash is running using the Windows Task Manager to
check for any occurrence of GC processes.
== Task Manager shows GC under the "Apps" running as a 32-bit app when I
have GC open and operational.
== In a previous message I indicated that I had shut GC down and there was
nothing in Windows Task Manager to indicate that any component was still
running.
If I need to update the GC program:
1. where do I find the documentation outlining the process and
2. where do I source the most recent release
Thanks!
Megan in Sydney
On Thu, 31 Oct 2024 at 04:35, Robert Heller <hel...@deepsoft.com> wrote:
At Wed, 30 Oct 2024 11:59:41 -0500 R Losey <rlo...@gmail.com> wrote:
She is running Windows 10 (she said in her original post; see what I kept
below)... but not sure which version of GnuCash is being used.
Robert, note that there was a GnuCash bug in the Windows version that
left
a process running that caused this problem.
Yes, I saw posts about that.
On Wed, Oct 30, 2024 at 8:48 AM Robert Heller <hel...@deepsoft.com>
wrote:
Yes, if "GC closing down by itself (as in - a failure of the app)" --
that is
it is "crashing", the LOCK will be left behind.
It sounds like something is wrong. *I* know nothing about MS-Windows.
Can
you post here the exact version of Gnucash and the version of
MS-Windows
you
are running? Someone on this list can probably help you find out what
is
wrong.
At Wed, 30 Oct 2024 10:53:54 +1100 Megan Tilley <
megan.til...@gmail.com
wrote:
I am the only user on this Win10 platform,...
--
Robert Heller -- Cell: 413-658-7953 GV: 978-633-5364
Deepwoods Software -- Custom Software Services
http://www.deepsoft.com/ -- Linux Administration Services
hel...@deepsoft.com -- Webhosting Services
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