My apologies - I did forget to include the App version data: Windows 10 Home 64-bit Version 22H2 OS build 19045.5011
GnuCash Version: 5.8 Build ID: 5.8+(2024-07-06) Finance::Quote: 1.62 == I am the only user. == I only use GnuCash on this computer. == This issue started on Oct 26 with the first receipt of the error message. Due to space restrictions on my C:\, which I have reserved wholly for my Operating System usage (no application/programs installed on C:\ if I can manage that), all my applications/programs and data are installed and kept on my D:\ drive, where the applications/programs are installed at the first level D:\ and the data at the second level D:\Dropbox\Application-programName\data. I have been using this particular strategy since I started using Dropbox in 2014 - so, 10 years. The implication here is that if other programs can work this way, GnuCash should be able to do so as well. I have checked whether GnuCash is running using the Windows Task Manager to check for any occurrence of GC processes. == Task Manager shows GC under the "Apps" running as a 32-bit app when I have GC open and operational. == In a previous message I indicated that I had shut GC down and there was nothing in Windows Task Manager to indicate that any component was still running. If I need to update the GC program: 1. where do I find the documentation outlining the process and 2. where do I source the most recent release Thanks! Megan in Sydney On Thu, 31 Oct 2024 at 04:35, Robert Heller <hel...@deepsoft.com> wrote: > At Wed, 30 Oct 2024 11:59:41 -0500 R Losey <rlo...@gmail.com> wrote: > > > > > She is running Windows 10 (she said in her original post; see what I kept > > below)... but not sure which version of GnuCash is being used. > > > > Robert, note that there was a GnuCash bug in the Windows version that > left > > a process running that caused this problem. > > Yes, I saw posts about that. > > > > > > > On Wed, Oct 30, 2024 at 8:48 AM Robert Heller <hel...@deepsoft.com> > wrote: > > > > > > > > Yes, if "GC closing down by itself (as in - a failure of the app)" -- > > > that is > > > it is "crashing", the LOCK will be left behind. > > > > > > It sounds like something is wrong. *I* know nothing about MS-Windows. > > > Can > > > you post here the exact version of Gnucash and the version of > MS-Windows > > > you > > > are running? Someone on this list can probably help you find out what > is > > > wrong. > > > > > > > >> > At Wed, 30 Oct 2024 10:53:54 +1100 Megan Tilley < > > > megan.til...@gmail.com > > > > >> > wrote: > > > > >> > > > > > > >> > > I am the only user on this Win10 platform,... > > > > > > -- > Robert Heller -- Cell: 413-658-7953 GV: 978-633-5364 > Deepwoods Software -- Custom Software Services > http://www.deepsoft.com/ -- Linux Administration Services > hel...@deepsoft.com -- Webhosting Services > > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
