Re: [AFMUG] FCC Enforcement Actions

Who were the others? On 12/10/19 6:21 PM, Tim Hardy wrote:  They issued 24 of these today.  Looks like they’re trying to make a statement: NORTH TEXAS BROADBAND, LLC. The Enforcement Bureau cites North Texas Broadband, LLC for failure to disclose information regarding its network manageme

Re: [AFMUG] powercode and mikrotik BMUs

Probes not working -- this sounds like an internal configuration issue, have you looked at the logs? What are the errors? What is happening? What version of PowerCode are you on? Most development is on version 19/20, so if you're still on 18, you won't get bug fixes. What issues are you hav

[AFMUG] Bandwidth Broker/IX

Looking for a bandwidth broker/IX in the north east who can search out the best option and provide an end to end internet solution for a location 1-2 gigabits resellable. Who’s good to work with these days? -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] powercode and mikrotik BMUs

May I suggest using Powercode to ping your devices and use something like librenms to graph them? Either that or you may need a more powerful machine to keep up. My guess is the RRD files may have looped and got corrupted. > On Dec 12, 2019, at 6:58 PM, Steve Jones wrote: > > I had thought I

Re: [AFMUG] Apple vs Android demographics

2 x macs 2 x iphone 2 x iPads. Android is too segmented. An app works on one device but not another. One vendor provides software updates, another decides they are going to stop updating. Samsung and many others throw so much crap on Android it’s not even like Android. Backup and restore i

Re: [AFMUG] powercode and mikrotik BMUs

What broke so bad in V19? > On Dec 16, 2019, at 1:02 PM, Steve Jones wrote: > > Weve had one in play because they dont have any powercode BMUs anymore, we > outran the smaller ones capacity. It only did the queues and the redirect. It > was the testing on moving them out to sites that pushed t

Re: [AFMUG] Billing Platform

Careful... that's a different Matt from me... don't be too hard on him :) On 12/16/19 1:57 PM, Josh Luthman wrote: Powercode.  Is Matt new here? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Dec 16, 2019 at 1:37 PM Se

Re: [AFMUG] IP4 waitlist

Where are these IPs coming from? On 12/18/19 1:26 PM, Josh Luthman wrote: I just got my notice yesterday as well.  I'm glad I didn't have to spend $20k either! http://thebrotherswisp.com/index.php/geo-and-vpn/ Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Tro

Re: [AFMUG] IP4 waitlist

I guess I understand that -- but why would anyone return IPs with the current auction value? On 12/18/19 1:42 PM, John Osmon wrote: On Wed, Dec 18, 2019 at 01:28:17PM -0500, Matt Hoppes wrote: Where are these IPs coming from? It's all space returned to ARIN through one means or another

[AFMUG] IX and Commodity Internet

For those of you picking up services at an IX, why method are you using to get commodity internet since your transport circuit can only cross connect to one location? -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] IX and Commodity Internet

s connect me to anyone there > including the IX. > > -Original Message- From: Matt Hoppes > Sent: Thursday, December 19, 2019 5:43 PM > To: af@af.afmug.com > Subject: [AFMUG] IX and Commodity Internet > > For those of you picking up services at an IX, why meth

Re: [AFMUG] IX and Commodity Internet

How do you do that cost effectively though? $1,300 for a half rack minimum! > On Dec 19, 2019, at 7:55 PM, Seth Mattinen wrote: > >> On 12/19/19 4:43 PM, Matt Hoppes wrote: >> For those of you picking up services at an IX, why method are you using to >> get commo

Re: [AFMUG] IX and Commodity Internet

ne router and > potential port oversaturation?? > > On Thu, Dec 19, 2019, 3:07 PM wrote: >> I think we pay less than half that. >> >> -Original Message- >> From: Matt Hoppes >> Sent: Thursday, December 19, 2019 5:58 PM >> To: AnimalFarm Microwave

Re: [AFMUG] IX and Commodity Internet

And you’re comfortable with that? I don’t know how I feel about renting “empty space”. > On Dec 19, 2019, at 8:13 PM, Mark - Myakka Technologies > wrote: > > Matt, > > We were able to get 2U of space in a shared rack at our colo. Got it > from the people that own

Re: [AFMUG] why can't guys call tech support?

Absolutely I've noticed this.I've had both wives call for their husbands as well as dads call for their sons or moms call for their sons. On 12/21/19 3:00 PM, Ken Hohhof wrote: (rant warning, you might want to hit delete now) Does everyone experience certain customers of the male gender w

Re: [AFMUG] why can't guys call tech support?

Unexpected item in the bagging area. > On Dec 21, 2019, at 6:20 PM, Chuck McCown wrote: > > So what is the safe word that tech support can use? > > From: Mike Hammett > Sent: Saturday, December 21, 2019 4:04 PM > To: AnimalFarm Microwave Users Group > Subject: Re: [AFMUG] why can't guys call

Re: [AFMUG] Billing Platform

;> >>>> >>>>> On Fri, Dec 20, 2019 at 4:22 PM Steve Jones >>>>> wrote: >>>>> does freeside handle annual billing? Powercode has never had a clean way >>>>> to do it other than 12mo prepay or some

Re: [AFMUG] OT Benefits

That's what we do nothing gets done anyway, and the phones are dead. We take off Christmas Eve through New Years Day, with support answered by techs remotely. On 12/24/19 2:33 PM, Chuck McCown wrote: In the past, I would cut people loose mid day on xmas eve and new years eve with full pay

[AFMUG] ARIN v4 Waiting List

With the announcement that came out last week that the waiting list had been cleared and ARIN has more v4 than they needed available. does anyone know exactly how much space they got back? There are currently 15 waiting tickets... I'm just curious how much they will clear this Friday t

Re: [AFMUG] OT: New Business Idea

You’re requesting the GSMA. Be careful what you ask for. Very expensive. > On Dec 27, 2019, at 10:11 AM, Adam Moffett wrote: > > As I'm trying to track down an email admin contact at Charter so I can find > out why they're deferring someone's email it occurred to me: > > If someone made a b

Re: [AFMUG] ARIN v4 Waiting List

couple of back and >> forths on the ticket for questions, we are officially on the waiting list. >> We are pretty hopeful they will allocate tomorrow, all of the requests are >> very new, virtually all of them are from today.Maybe they'll clear them >> all

Re: [AFMUG] ARIN v4 Waiting List

rules in place to help > prevent this. > >> On Fri, Dec 27, 2019 at 5:47 PM Matt Hoppes >> wrote: >> Why would I sell IPs I just got and need? >> >>> On Dec 27, 2019, at 6:31 PM, Steve Jones wrote: >>> >>> You can't sell them for a y

Re: [AFMUG] Ring doorbell lawsuit

And we want to roll ipv6 out to every device in the house and let them on the internet directly > On Dec 27, 2019, at 8:05 PM, Ken Hohhof wrote: > > I am no fan of Amazon or of Ring doorbells. But seriously, you can sue them > for not forcing you to use two factor authentication? Even wh

Re: [AFMUG] Ring doorbell lawsuit

that won't be firewalled... NAT doesn't stop anything a > firewall wouldn't. Consumer routers are going to come out of the box with in > incoming deny. > >> On Fri, Dec 27, 2019 at 7:21 PM Matt Hoppes >> wrote: >> And we want to roll ipv6 out to ev

Re: [AFMUG] Ring doorbell lawsuit

IPv6 uses temporary addresses for sourcing outbound connections. Some random > joe trying to connect back to that temp IP they found in their logs wont get > them anywhere. > Of course, who knows if your ring doorbell on v6 might actually implement > temp ipv6 ips. > >> On

Re: [AFMUG] Ring doorbell lawsuit

nat translation rule) would be blocked by the os as temp ips are for > outbound connections only. > > >> On Dec 27, 2019, at 20:07, Matt Hoppes >> wrote: >> >>  >> Second time I’ve heard this. If it’s using random addresses how does >> anything commun

Re: [AFMUG] Ring doorbell lawsuit

I appreciate an honest conversation. To me the whole “use temporary IPs” thing just says we are offering security through obscuring what IP it might be at. > On Dec 28, 2019, at 9:34 AM, Adam Moffett wrote: > > Matt, I really appreciate your candor. Your opinions often get

Re: [AFMUG] mass GPS issues

All clear in PA. > On Dec 31, 2019, at 4:17 PM, Eric Muehleisen wrote: > > Anyone else having GPS issues this afternoon? Nearly every tower I have > across western Kansas is having GPS issues. Start around 3pm CST. > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinf

Re: [AFMUG] mass GPS issues

BaiCells, Ubiquiti, and Ford Telematics are all good in PA. > On Dec 31, 2019, at 4:39 PM, Eric Muehleisen wrote: > > Only seems to be affecting Packetflux rack injectors here. My CTM's and CMM's > are all fine. > >> On Tue, Dec 31, 2019 at 3:38 PM Mike Hammett wrote: >> On the TBW page, we'

Re: [AFMUG] mass GPS issues

m > > 927 N Parkerson Ave, Crowley, LA 70526 > > > > > From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of castarritt . > Sent: Tuesday, December 31, 2019 3:30 PM > To: AnimalFarm Microwave Users Group > Subject: Re: [AFMUG] mass GPS issues > > We had

Re: [AFMUG] mass GPS issues

So why didn’t this happen four years ago? And why were only Cambium type products affected? > On Jan 2, 2020, at 6:13 PM, Forrest Christian (List Account) > wrote: > > The answer to your question is complicated. The short answer is that not in > the way you stated it, as there isn't good e

Re: [AFMUG] mass GPS issues

What maintenance was done? On 1/3/20 1:21 PM, Mike Hammett wrote: https://www.cambiumnetworks.com/support/field-service-bulletins/fsb9079/?fbclid=IwAR1ssSNxcFaNuaoAhh3CFG44r0yG8MvpsN7bmpiKIj2soNjuaTkM8Bb6Jhw - Mike Hammett Intelligent Computing Solutions

[AFMUG] Heights Towers

Has anyone heard of this company before? http://www.heightstowers.com/home.html A customer suggested them for use for a low windloading situation. I've never heard of them. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com

[AFMUG] Ipv4

I find it interesting ipv4 auctions are still going strong even though ARIN has found a glut of IPs. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] Heights Towers

Do you fly in aircraft? They are made of aluminum. > On Jan 6, 2020, at 9:20 AM, Josh Luthman wrote: > > Aluminum...no thanks. > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > >>

Re: [AFMUG] Heights Towers

that. > > Not saying aluminum is inherently bad, but you have to know it's limitations. > > -Adam > > > >> On 1/6/2020 9:24 AM, Matt Hoppes wrote: >> Do you fly in aircraft? They are made of aluminum. >> >> On Jan 6, 2020, at 9:20 AM, Josh Luthm

Re: [AFMUG] WISPA email list

I thought the discussion a year or two ago was that it would be a forum / email list hybrid? > On Jan 7, 2020, at 12:54 AM, Sean Heskett wrote: > > I don’t use the book of face so I’m unfamiliar. > > I think wispa should offer every opportunity for us to communicate and not > limit it to ju

Re: [AFMUG] WISPA email list

I didn't look to see what mailing list this was on.. AFMUG this should be voiced on the WISPA Mailing lists... no one here will do anything about it, but voicing it there will voice to those who can do something. On 1/7/20 6:11 AM, Matt Hoppes wrote: I thought the discussion a year o

Re: [AFMUG] WISPA email list

lt;https://twitter.com/mdwestix> The Brothers WISP <http://www.thebrotherswisp.com/> <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> ---- *From: *"Matt Hop

[AFMUG] Verizon Fiber

Has anyone had success in getting reasonably priced transport or transit from Verizon? There is a location I'd like to service that does not have a microwave shot in, but does have Verizon fiber on the pole just feet from the service location. To date I've been unsuccessful in getting someon

Re: [AFMUG] WISPA email list

Stalking potential customers. On 1/7/20 12:09 PM, ch...@wbmfg.com wrote: Other than stalking old girl friends, is there any other use? *From:* Mike Hammett *Sent:* Tuesday, January 7, 2020 9:44 AM *To:* AnimalFarm Microwave Users Group *Subject:* Re: [AFMUG] WISPA email list It does surprise me

Re: [AFMUG] Verizon Fiber

s like you have that. Maybe the first question is which division of Verizon is it. Verizon Wireless, or the LEC guys, or the long haul guys? Is this FiOS? -Original Message- From: AF On Behalf Of Matt Hoppes Sent: Tuesday, January 7, 2020 9:22 AM To: AnimalFarm Microwave Users Group

Re: [AFMUG] More Part 101 Noise

So what do you do at that point? > On Jan 7, 2020, at 6:52 PM, Nate Burke wrote: > > Just had another link in by Chicago lose modulation last night. At Midnight > last night, it took our link down completely, They must have been playing > with power/channel because now it's just running at ha

Re: [AFMUG] More Part 101 Noise

where it was shielded from the noise by the elevator > penthouse, but just peek around enough to see our other end. > > On 1/7/2020 5:58 PM, Matt Hoppes wrote: >> So what do you do at that point? >> >>> On Jan 7, 2020, at 6:52 PM, Nate Burke wrote: >>> >>&

Re: [AFMUG] More Part 101 Noise

Yes. Verizon has their own RF swat team. We’ve been swatted for running legally but a 700mhz system too close to their tower that it over powered one of their receivers. > On Jan 7, 2020, at 7:14 PM, Tim Hardy wrote: > > Nate, send me the link call signs and I’ll see if I can find the issue.

Re: [AFMUG] Ubiquiti AF-11x licensed links

We've had them for a few years... very reliable.. work well... only do 56Mhz of 80MHz channel width. Aviat will do the full 80MHz for only a small amount more (I believe). You can also run 2 x 11x links and divide the 80MHz up to 40Mhz+ 40MHz and get about 1.2Gbps vs the 700Mbps you'll get w

Re: [AFMUG] Vehicle Tracking

Funny - fleetmatics costs money while FordPass is free. I can track my trucks with FordPass for free. Granted fleetmatics has more details. But still. Makes you think. > On Jan 8, 2020, at 9:39 PM, Jaime Solorza wrote: > > We use Fleetmatics on Verizon for vans and buses. We have a large

[AFMUG] Cable TV Monies

I know there are USF funds that have been used to build out internet and phone and other funding for electric. How did the early cable systems get funded? I’m not necessarily talking about associations although certainly to some extent, but like full on analog cable TV systems in very rural a

Re: [AFMUG] Cable TV Monies

was bankrupt and shut down for several years > before that. > > www.heartlandcable.com > > There were a number of cable TV "magnates", the most famous maybe being John > Malone, aka "The Cable Cowboy". > > > -Original Message- > From: A

Re: [AFMUG] Cable TV Monies

ate of Public Convenience and Necessity) to serve a geographical area as an ILEC and POLR have the golden ticket.  There may still be a few unserved areas where you could also become an ILEC.  Or you can buy one.  They have a pretty sweet deal. TV has never been considered a utility. -Ori

Re: [AFMUG] Cable TV Monies

Sent: Thursday, January 9, 2020 1:34 PM To: AnimalFarm Microwave Users Group ; Matt Hoppes Subject: Re: [AFMUG] Cable TV Monies In Utah, the telco I work for would snap them right up. Most other small rural telcos will do the same if they are offered. If done right they can be a cash cow. But you hav

Re: [AFMUG] Vehicle Tracking

; wrote: >> Then, don't use it. >> >>> On Wed, Jan 8, 2020, 7:46 PM Matt Hoppes >>> wrote: >>> Funny - fleetmatics costs money while FordPass is free. >>> >>> I can track my trucks with FordPass for free. >>> >>&

Re: [AFMUG] OT OTA TV

Probably T-Mobile. > On Jan 9, 2020, at 7:55 PM, wrote: > > This is at my house. > > That stuff on the right hand end of the trace is coming from a direction > where I know there are no TV transmitters. > Are there other things in this band than HDTV? > > From: McCown Technology > Sent:

Re: [AFMUG] Ubiquiti AF-11x licensed links

PTP820 - why buy from Cambium instead of direct from Ceragon? > On Jan 9, 2020, at 8:42 PM, Erich Kaiser wrote: > > 56mhz throughput data capacities vs 80mhz throughput data capacities is a > significant factor. Plus can the AF11 do ACCP (Unless yo use 2 dishes or a > custom combiner)? We h

Re: [AFMUG] Cable TV Monies

Might take you up on that in the spring :) On 1/10/20 1:25 PM, Chris Fabien wrote: Matt, come for a visit in Michigan and I can take you around to several smaller companies building out fiber in rural areas with private funding. We ARE seeing it, I am doing it personally with over 60 miles of

Re: [AFMUG] FW: Digital tv upsell for your subscribers

Looks incredibly shady, Mr Bouncelinx. On 1/10/20 11:09 AM, Jim Bouse [Brazos WiFi] wrote: Anyone know of this company? Their spam is not very good since they didn't get our company name right. Jim Bouse Owner - Brazos WiFi 979-985-5912 http://www.brazoswifi.com -Original Message- Fro

[AFMUG] 11 ghz combiner

Does anyone know of a 10-12ghz combiner module? Example - I want to run two airFiber 11x radios on one dish. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] 11 ghz combiner

ll Prince wrote: >> >> That would be a tall order. AF11 radios are two-pole already, and the >> diplexers have a N connector. if you had the right frequencies; maybe, >> but it is difficult for me to visualize. >> >> bp >> >> >>> On 1/1

[AFMUG] The Future

I don’t know why, but this evening got me thinking about broadband delivery over the past 30 years and the future of broadband. First we had nothing, then along came dial-up and that was amazing and many companies sprung up offering the service. Giants like AOL and Prodigy. Then DSL and Cable

Re: [AFMUG] 11 ghz combiner

worth the difference  in price to get better radios and not have to deal with an extra set of dishes. Granted, having two sets of radios does give you a redundancy advantage, but I'd still rather have better radios. On Sun, Jan 19, 2020 at 11:00

Re: [AFMUG] The Future

ing them all. Then that one fiber will carry tens of thousands of gigabits per second. I don't know if that's "future proof" enough for the long haul, but it ought to be good enough for the next 30 years I should think. -Adam On 1/19/2020 9:29 PM, Matt Hoppes wrote: I don’

Re: [AFMUG] The Future

www.aeronetpr.com <http://www.aeronetpr.com> | Metro Office Park #18 Suite 304 Guaynabo, PR 00968 *From: *AF mailto:af-boun...@af.afmug.com>> on behalf of Matt Hoppes mailto:mattli...@rivervalleyinternet.net>> *Reply-To: *AnimalFarm Microwave Us

Re: [AFMUG] The Future

et-broadband-corp> tw-logo <https://twitter.com/AeroNetPR?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor> yt-logo <https://www.youtube.com/channel/UCr2Q9WBrAYVm3Fn970Jd6VA> www.aeronetpr.com <http://www.aeronetpr.com> | Metro Office Park #18 Suite 304 Guaynabo,

Re: [AFMUG] The Future

;> relevant. >> >>> On Mon, Jan 20, 2020 at 9:51 AM Nate Burke wrote: >>> No, You'll buy the 'Verizon washing machine with Alexa' And it will all >>> just work when you get it home. If you decide to change wireless >>> providers,

Re: [AFMUG] The Future

at 50% of what it's hyped, it will >>> become the future of rural internet. Urban is still going to be >>> dominated (eventually) by fiber for the foreseeable future. Higher speed >>> wireless will be very, very local. >>> >>> >>> bp >>>

Re: [AFMUG] The Future

Because it sounds like a great idea. I have seen numerous companies try this and every single time it has failed miserably > On Jan 21, 2020, at 4:20 PM, Jason McKemie > wrote: > > Customer installed fixed wireless doesn't work well. I'm sure they'll figure > this out too late, I still don't

Re: [AFMUG] The Future

That was back when all the women are strong, all the men are good-looking, and all the children are above average. Since then the general population has gotten progressively stupider. On 1/21/20 5:39 PM, Robert Andrews wrote: The first version of DirecTV was self install, I know because I did i

Re: [AFMUG] The Future

So WiFi from a thing outside the house? That won't work well. On 1/21/20 6:01 PM, Nate Burke wrote: Everything is WIFI Now, it probably has a WIFI AP built in, and just needs a power cord. On 1/21/2020 4:57 PM, Mathew Howard wrote: Yeah... there are certainly plenty of people who can do a se

Re: [AFMUG] The Future

But still do you send a pre-terminated cable? If so how long? How does the end user get it through a wall? What if they damage an end? How will they mount this thing? Under an eve? What happens when the modulation is poor? Crap service? Dragging down the entire bird? On 1/21/20

Re: [AFMUG] The Future

It’s also a very small data stream. End it doesn’t matter if it cuts out once in a while. The satellite is also stationary. It also goes out every time I drive underneath trees. > On Jan 22, 2020, at 12:08 AM, CBB - Jay Fuller > wrote: > > > Sirius/xm customer install wasn't bad > Cour

Re: [AFMUG] ePMP 3000L - thumbs down

WAIT WAIT WAIT You ALSO are having issues linking at Gigabit? That's interesting, because myself and someone else are also having this issue and Cambium has sworn until they are blue in the face there is no issue. On 1/22/20 11:54 AM, Adam Moffett wrote: So I tried an ePMP 3000L. Real wo

Re: [AFMUG] ePMP 3000L - thumbs down

ss something changes. -Adam On 1/22/2020 12:39 PM, Matt Hoppes wrote: WAIT WAIT WAIT You ALSO are having issues linking at Gigabit? That's interesting, because myself and someone else are also having this issue and Cambium has sworn until they are blue in the face there is no issue.

Re: [AFMUG] ePMP 3000L - thumbs down

orrelation? On 1/22/2020 12:49 PM, Matt Hoppes wrote: I purchased a bunch of ePMP3000 (not L) and have honestly had nothing but issues with them since trying to deploy... including multiple instances at multiple sites with the inability to get Gig to link... but at the office it's fine... swa

Re: [AFMUG] Google/Nest WiFi speedtest

I've had a slew of wifi related calls this week. Plug in, no issue. WiFi -- interference - customer needs to get a dual band router, or it's so bad it's just not fixable. I really just want to tell folks "WiFi is not supported on our service, use at your own risk"... but of course, I can't do

Re: [AFMUG] Google/Nest WiFi speedtest

nually. We also do not support any speedtest except speedtest.net <http://speedtest.net> and selecting one server we like. Also they have to be hardwired to the POE or we won't respond to their tests. This eliminates much of the back and forth wifi speedtests. On Thu, Jan

Re: [AFMUG] The Future

>     dominated (eventually) by fiber for the foreseeable future. Higher >     speed >     wireless will be very, very

Re: [AFMUG] The Future

e future. Higher >     speed >     wireless will be very, very local. > > >     bp >  

Re: [AFMUG] The Future

't change. You need a queue that matches to the source of that CDN going to each end user. On 1/23/20 5:04 PM, Darin Steffl wrote: Matt, Caching is something from the 90's unless it's with a direct CDN provider like Akamai or Netflix. If you're trying to do this yourself wi

Re: [AFMUG] The Future

Exactly. And then you always know the IP of Netflix traffic on your network. > On Jan 23, 2020, at 5:47 PM, wrote: > > Can't you get a netflix box from netflix? > > -Original Message- From: Matt Hoppes > Sent: Thursday, January 23, 2020 3:42 PM > To: Animal

Re: [AFMUG] Google/Nest WiFi speedtest

We're all Calix with 804mesh and we include the first router free in all our plans. Makes a huge difference. Google wifi is bad because there's no way to manually set the 5ghz channel away from our ra

Re: [AFMUG] Google/Nest WiFi speedtest

Absolutely... some people just want it "fixed" or to be shown what's wrong though. On 1/24/20 12:59 PM, Darin Steffl wrote: Matt, That response works but I believe you also need to suggest options for them to achieve the same thing like purchasing the USB ethernet adapter f

Re: [AFMUG] WIFI and 4mb Speedtest.net

Yes. We almost never get support calls. Had probably 6 this past week, including one I’m emailing with right now. Always turns out to be a WiFi issue. No idea what’s going on. In one case we switched them to a dual band router and all was well on the 5GHz. > On Jan 25, 2020, at 10:27 AM,

Re: [AFMUG] WIFI and 4mb Speedtest.net

less devices. > > Have you had them test with other speedtests? > >> On Sat, Jan 25, 2020, 9:36 AM Matt Hoppes >> wrote: >> Yes. We almost never get support calls. Had probably 6 this past week, >> including one I’m emailing with right now. >> &

Re: [AFMUG] WIFI and 4mb Speedtest.net

AND.. I'm now on the third support call for today. Them: "Is the internet down?" Me: "No, what's going on?" Them: "I don't have any WiFi" Me: "OK, I see everything including your router connected" Them: My devices won't connect Me: OK, let's try rebooting your router Them: Yup, it's working now.

Re: [AFMUG] WIFI and 4mb Speedtest.net

Just looked back through the call logs. This one customer I was dealing with today reported "3 megabits". I had him go to speed.ui.com and he reports 10 and 2 (his plan). On 1/25/20 11:52 AM, Nate Burke wrote: I've been taking calls this week across the spectrum.  Warehouse WIFI With multipl

[AFMUG] Commercial Sales

We are looking at hiring a commercial sales rep. Their job would be to sell direct to larger businesses dedicated fiber internet service. Assuming a sales area the size of Pennsylvania - is it reasonable to assume a closed sale count for business fiber customers of 4-6 accounts per month? --

Re: [AFMUG] Commercial Sales

ose ratio of the leads you get currently and generate a few > every month you are not currently seeing. > >> On Mon, Jan 27, 2020, 6:06 PM Matt Hoppes >> wrote: >> We are looking at hiring a commercial sales rep. >> >> Their job would be to sell direct t

Re: [AFMUG] Commercial Sales

onthly but I feel good not having as many cheap and > complaining customers. > >> On Mon, Jan 27, 2020, 7:13 PM Lewis Bergman wrote: >> Wow... Sounds like you are to cheap. Just kidding. I assume you have little >> to no completion. >> >>> On Mon, Jan

Re: [AFMUG] Commercial Sales

On Jan 27, 2020, at 9:22 PM, Darin Steffl wrote: > > Matt, > > Plenty of people call who are price shopping. They're paying $30 to $55 per > month with a competitor for worse service. But they call and ask if we can > offer faster service for the same or less money. We

Re: [AFMUG] Commercial Sales

ring > people or installers? If you have more than a 2 day wait list it seems > pointless to guess sales staff. > >> On Mon, Jan 27, 2020, 8:31 PM Matt Hoppes >> wrote: >> I know you don’t believe it but it’s true. >> >> I see you don’t include pricing o

Re: [AFMUG] Commercial Sales

s and great tracking from first look through to sales cycle completion. > >> On Tue, Jan 28, 2020 at 6:43 AM Matt Hoppes >> wrote: >> To bring in larger commercial sales that aren’t natively calling. >> >>> On Jan 27, 2020, at 10:25 PM, Lewis Bergman wrote: >

Re: [AFMUG] CAF-II lack of bidders?

Maybe it's because the low hanging fruit has been taken and the rest doesn't work? I just finished a proposal for fiber to the home for two rural communities here in Pennsylvania. I knew it would cost money and grants would be needed, but what I didn't realize until after I finished the pres

Re: [AFMUG] CAF-II lack of bidders?

There is also that we looked several times and decided there was way too much red tape and string for us to bother with it. On 1/29/20 1:38 PM, Adam Moffett wrote: We had an opportunity to bid on CAF via the New York State BPO in 2018. Nobody involved like the strings attached.  At this po

Re: [AFMUG] CAF-II lack of bidders?

Here's my dream "funding process". I've seen too much money used for things that didn't end up being the projected end-goal. Company must have been in existence for 5 years. Company must show competency and growth organically. Company must show business plan that will work (no fluff.. an

Re: [AFMUG] FCC certified SAS providers

Has anyone actually gotten signed up? Google has a very long drawn out procedure and a $5k deposit requirement. No one from Commscope will contact me. working on Federated now. On 1/27/20 3:01 PM, Eric Nielsen wrote: The FCC just certified the first round of SAS providers - CommScope, F

Re: [AFMUG] CAF-II lack of bidders?

ability to use it properly. That said, I know one WISP early on in the community grants that bought a truckload of towers and very large flooded cell C.O. batts and they sat and rotted away in the desert.  He never did use the batts. -Original Message- From: Matt Hoppes Sent: Thursday

Re: [AFMUG] CAF-II lack of bidders?

Except that there IS auditing now... and we DO end up with this exact scenario happening currently. It's not stopping it. On 1/30/20 4:08 PM, Adam Moffett wrote: I'd rather not stress over audits, but auditing is a necessary evil IMO.  If there were no auditing then there's someone, somewhere

Re: [AFMUG] CAF-II lack of bidders?

diting. There is auditing and > consequently I don't think people are doing that. > > >> On 1/30/2020 4:12 PM, Matt Hoppes wrote: >> Except that there IS auditing now... and we DO end up with this exact >> scenario happening currently. It's not stopping it.

Re: [AFMUG] CAF-II lack of bidders?

ing the bidder should be >> vetted ahead of time rather than audited after the fact. I suspect it would >> actually be easier to cheat that way. >> >> >>> On 1/30/2020 9:01 PM, Matt Hoppes wrote: >>> Frontier - took CAF funding. >>> CEO took

Re: [AFMUG] Billing Platform

e" *To: *"AnimalFarm Microwave Users Group" *Sent: *Friday, January 31, 2020 4:37:09 PM *Subject: *Re: [AFMUG] Billing Platform You can't really compare Sonar to VISP IMO, that is not fair to either company. VISP is very old and does not do much more than billing.  

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