Not exaggerated. 

Folks who call us are ready to dump Comcast. It’s barely a sell and more a 
schedule of when we can get there. 

Same with businesses who call. They already made their mind up they want us 
when they call. 

I’m trying to drum up sales for folks who haven’t called or don’t know of us. 

Why would someone call and then not signup?  Literally the only folks who don’t 
signup on the first call are folks outside our coverage area. 

> On Jan 27, 2020, at 8:18 PM, Darin Steffl <[email protected]> wrote:
> 
> I have to assume you're exaggerating with a 100% close rate. That's literally 
> not possible.
> 
> Looking at our stats of current and canceled subs, then comparing it to 
> serviceable subs who didn't go with us, we're at a 65% close rate for 
> residential. Very fair in my opinion. We are definitely not cheap. Our 
> minimum is now $65 monthly but I feel good not having as many cheap and 
> complaining customers. 
> 
>> On Mon, Jan 27, 2020, 7:13 PM Lewis Bergman <[email protected]> wrote:
>> Wow... Sounds like you are to cheap. Just kidding. I assume you have little 
>> to no completion. 
>> 
>>> On Mon, Jan 27, 2020, 6:29 PM Matt Hoppes 
>>> <[email protected]> wrote:
>>> Our close ratio of leads we get is 100%. So not likely. This person would 
>>> be drumming up new leads that are not organically coming in. 
>>> 
>>>> On Jan 27, 2020, at 7:16 PM, Lewis Bergman <[email protected]> wrote:
>>>> 
>>>> I would hope an effective sales person in the position you describe could 
>>>> triple the close ratio of the leads you get currently and generate a few 
>>>> every month you are not currently seeing. 
>>>> 
>>>>> On Mon, Jan 27, 2020, 6:06 PM Matt Hoppes 
>>>>> <[email protected]> wrote:
>>>>> We are looking at hiring a commercial sales rep. 
>>>>> 
>>>>> Their job would be to sell direct to larger businesses dedicated fiber 
>>>>> internet service. 
>>>>> 
>>>>> Assuming a sales area the size of Pennsylvania - is it reasonable to 
>>>>> assume a closed sale count for business fiber customers of 4-6 accounts 
>>>>> per month?
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