Good points.
> On Jan 28, 2020, at 8:30 AM, Lewis Bergman <lewis.berg...@gmail.com> wrote: > > Gotcha. I think Ken has a better approach. But, if you are really looking for > the whole state, I would maybe not think of them as a sales person. More of a > Channel Manager. Their job would be to go out and build those partnerships > Ken mentioned and to setup a program, train partners, continue to measure > their success, cull the ones that don't continue to perform, and develop the > channel by continuing to bring in more highly qualified partners. It also > takes your target from tens of thousands to a few thousand IT people. > it seems that approach would lead to more sales that are better qualified and > likely of a higher tier than a straight salesperson who would likely end up > just taking calls from inside sales. > > In addition, a channel manager would be easier to manage and much easier to > find than the type of aggressive sales person you are going to need. We use > Hubspot to promote through our web site and track the sales process. No > matter what path you decide on I recommend it highly. Not cheap but good > results and great tracking from first look through to sales cycle completion. > >> On Tue, Jan 28, 2020 at 6:43 AM Matt Hoppes >> <mattli...@rivervalleyinternet.net> wrote: >> To bring in larger commercial sales that aren’t natively calling. >> >>> On Jan 27, 2020, at 10:25 PM, Lewis Bergman <lewis.berg...@gmail.com> wrote: >>> >>> I guess I don't understand why you would want to pay a salesperson with a >>> 100% close rate. Why not spend the money on either front line phone >>> answering people or installers? If you have more than a 2 day wait list it >>> seems pointless to guess sales staff. >>> >>>> On Mon, Jan 27, 2020, 8:31 PM Matt Hoppes >>>> <mattli...@rivervalleyinternet.net> wrote: >>>> I know you don’t believe it but it’s true. >>>> >>>> I see you don’t include pricing on your website. We do. I suspect that >>>> contributes to some of the difference. >>>> >>>> When people call us they’ve already looked at the webpage and aren’t so >>>> much calling for pricing as much as calling to get service. >>>> >>>>> On Jan 27, 2020, at 9:22 PM, Darin Steffl <darin.ste...@mnwifi.com> wrote: >>>>> >>>>> Matt, >>>>> >>>>> Plenty of people call who are price shopping. They're paying $30 to $55 >>>>> per month with a competitor for worse service. But they call and ask if >>>>> we can offer faster service for the same or less money. We give them our >>>>> pricing and if it's $1 more than what they have now, they go radio >>>>> silent. This isn't everyone obviously but it's a significant number of >>>>> the 35% who don't commit to our service. >>>>> >>>>> I know your numbers are exaggerated because there is simply nowhere near >>>>> a 100% close rate on ISP sales. I don't believe your claim. Sorry >>>>> >>>>>> On Mon, Jan 27, 2020, 7:27 PM Matt Hoppes >>>>>> <mattli...@rivervalleyinternet.net> wrote: >>>>>> Not exaggerated. >>>>>> >>>>>> Folks who call us are ready to dump Comcast. It’s barely a sell and more >>>>>> a schedule of when we can get there. >>>>>> >>>>>> Same with businesses who call. They already made their mind up they want >>>>>> us when they call. >>>>>> >>>>>> I’m trying to drum up sales for folks who haven’t called or don’t know >>>>>> of us. >>>>>> >>>>>> Why would someone call and then not signup? Literally the only folks >>>>>> who don’t signup on the first call are folks outside our coverage area. >>>>>> >>>>>>> On Jan 27, 2020, at 8:18 PM, Darin Steffl <darin.ste...@mnwifi.com> >>>>>>> wrote: >>>>>>> >>>>>>> I have to assume you're exaggerating with a 100% close rate. That's >>>>>>> literally not possible. >>>>>>> >>>>>>> Looking at our stats of current and canceled subs, then comparing it to >>>>>>> serviceable subs who didn't go with us, we're at a 65% close rate for >>>>>>> residential. Very fair in my opinion. We are definitely not cheap. Our >>>>>>> minimum is now $65 monthly but I feel good not having as many cheap and >>>>>>> complaining customers. >>>>>>> >>>>>>>> On Mon, Jan 27, 2020, 7:13 PM Lewis Bergman <lewis.berg...@gmail.com> >>>>>>>> wrote: >>>>>>>> Wow... Sounds like you are to cheap. Just kidding. I assume you have >>>>>>>> little to no completion. >>>>>>>> >>>>>>>>> On Mon, Jan 27, 2020, 6:29 PM Matt Hoppes >>>>>>>>> <mattli...@rivervalleyinternet.net> wrote: >>>>>>>>> Our close ratio of leads we get is 100%. So not likely. This person >>>>>>>>> would be drumming up new leads that are not organically coming in. >>>>>>>>> >>>>>>>>>> On Jan 27, 2020, at 7:16 PM, Lewis Bergman <lewis.berg...@gmail.com> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>> I would hope an effective sales person in the position you describe >>>>>>>>>> could triple the close ratio of the leads you get currently and >>>>>>>>>> generate a few every month you are not currently seeing. >>>>>>>>>> >>>>>>>>>>> On Mon, Jan 27, 2020, 6:06 PM Matt Hoppes >>>>>>>>>>> <mattli...@rivervalleyinternet.net> wrote: >>>>>>>>>>> We are looking at hiring a commercial sales rep. >>>>>>>>>>> >>>>>>>>>>> Their job would be to sell direct to larger businesses dedicated >>>>>>>>>>> fiber internet service. >>>>>>>>>>> >>>>>>>>>>> Assuming a sales area the size of Pennsylvania - is it reasonable >>>>>>>>>>> to assume a closed sale count for business fiber customers of 4-6 >>>>>>>>>>> accounts per month? >>>>>>>>>>> -- >>>>>>>>>>> AF mailing list >>>>>>>>>>> AF@af.afmug.com >>>>>>>>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>>>>>>> -- >>>>>>>>>> AF mailing list >>>>>>>>>> AF@af.afmug.com >>>>>>>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>>>>>> -- >>>>>>>>> AF mailing list >>>>>>>>> AF@af.afmug.com >>>>>>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>>>>> -- >>>>>>>> AF mailing list >>>>>>>> AF@af.afmug.com >>>>>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>>>> -- >>>>>>> AF mailing list >>>>>>> AF@af.afmug.com >>>>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>>> -- >>>>>> AF mailing list >>>>>> AF@af.afmug.com >>>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>> -- >>>>> AF mailing list >>>>> AF@af.afmug.com >>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>> -- >>>> AF mailing list >>>> AF@af.afmug.com >>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> -- >>> AF mailing list >>> AF@af.afmug.com >>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > > -- > Lewis Bergman > 325-439-0533 Cell > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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