Hi Jan,
apparently i cant find that option in admin interface and neither in
general agent page, where it should be?
Thanks
On 21/08/2015 17:12, jan.dre...@bertelsmann.de wrote:
hi.
Am 21.08.2015 um 17:46 schrieb Andrea Iannucci
<andrea.iannu...@firstclarity.com>:
I've made a generic agent and it is working when manually called (yes its give
just ticket number and id but ok.. at least i've got something), but how call
the agent on a ticket status change event?
"Event based execution" —> Ticket -> TicketStateUpdate —> (+)
Regards
—
Jan Dreyer
IT Administrator — Operations — A-SCM-IT IOX Expert
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