hi. > Am 21.08.2015 um 17:46 schrieb Andrea Iannucci > <andrea.iannu...@firstclarity.com>: > > I've made a generic agent and it is working when manually called (yes its > give just ticket number and id but ok.. at least i've got something), but how > call the agent on a ticket status change event?
"Event based execution" —> Ticket -> TicketStateUpdate —> (+) Regards — Jan Dreyer IT Administrator — Operations — A-SCM-IT IOX Expert This email may contain confidential and/or privileged information. If you are not the intended recipient (or have received this email in error) please notify the sender immediately and destroy this email. Any unauthorized copying, disclosure or distribution of the information in this email is strictly forbidden. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
