Hi.

Am 21.08.2015 um 16:05 schrieb Andrea Iannucci 
<andrea.iannu...@firstclarity.com<mailto:andrea.iannu...@firstclarity.com>>:

I did already check that part but i cant see anywhere a way to add a command 
line to run, how should i add it?

At the moment i do have just a valid notification but in it i cant find 
anything related command line or external command, how can i add this 
possibility?

The only way I see ist via generic agent. There you can put a custom script, 
arguments for this script are always ticket number and ticket ID.

Regards
—
Jan Dreyer
IT Administrator — Operations — A-SCM-IT IOX Expert
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