Hello,
I want to add some tables like
AgentName/Owner, OpenCount, CloseCount,
And
QueueNane, OpenCount, CloseCount, I checked the xml files and understood that we can do by creating xml in Files.
However  I did not understood what this means , waht this 0130 means? And how to get/customize for my requirement.



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Darshak Modi | Telecom Practices
Office: 079-26405600 | +91-9909008245
Skype: darshakamodi

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