On 14/09/2022 9:24 pm, Renaud Allard via mailop wrote:
Even "spam folder" is a bad idea. If it's spam, reject it with 5XX. You can never be sure people will look in the spam folder. And if they do check it, why should it be there in the first place, email could as well land in inbox, that's one less action to take to see your mails.
I disagree hard on that one. We used to reject mails flagged as spam by our filters and it was wildly unpopular. Implementing delivery to a spam folder was very much welcomed by most users (though ofc you can't please everyone... We got some complaints, but far less than we got for rejecting)
Spam filters are fallible. They *will* produce false positives. When those false positives results in plane tickets and hotel bookings etc being rejected then that's not a good system... Much better to stick them in a spam folder so that the user can find them if needed.
On 2022-09-14 12:29, Mark Foster via mailop wrote:
(OpenSRS) did nothing useful with the 5xx error and the consequence would've been very disruptive for a service I have a strong interest in,
Yup... That sure sounds like the OpenSRS i'm familiar with... ;) -- BR/Mvh. Dan Malm, Systems Engineer, One.com
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