In germany, you need to keep business related communication for 10 years. You are not allowed to delete these email as an end user. A company needs to keep all emails that are business related. As a mail provider you do not know if an email is business related. So if you silently drop the email and do not put it in the mailbox for the customer, your customer might sue you.
Peer Heinlein had a very good talk on this (unfortunately it's in german). The developed a solution that archives ALL emails before delivering them to the mailbox. Yes that might contain a lot of spam. Am Do., 15. Sept. 2022 um 03:10 Uhr schrieb Brandon Long via mailop < mailop@mailop.org>: > > > On Wed, Sep 14, 2022 at 3:39 AM Thomas Walter via mailop < > mailop@mailop.org> wrote: > >> >> >> On 14.09.22 11:24, Renaud Allard via mailop wrote: >> > On 9/14/22 10:57, Alessandro Vesely via mailop wrote: >> >> * Stop blackholing. >> > >> > That one is the absolute worst of the worst of the worst. Blackholing >> is >> > something that _MUST NOT_ be done, ever, for whatever reason. There is >> > never and has never been a good reason for blackholing. If you don't >> > like a mail, give it a 5XX error, never accept it. When you have >> > accepted a mail you MUST deliver it. >> >> FWIW in Germany it's against the law to not deliver an email after you >> have accepted it. (Not sure if it made it to EU law yet…) >> >> Even spamfolders are a grey area unless you make sure your user is not >> only using POP3 to access the mailbox. >> > > This is an extraordinary claim. References? > > Brandon > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop >
_______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
