On 4/20/19 4:01 AM, Thomas Walter wrote:
you are forgetting that users are stupid. As I've mentioned before I have to deal with abuse messages daily because users press "Junk" instead of "Delete" buttons. They don't understand the difference between "Junk" and "Trash" or they sort a regular mail response to junk because they don't like the answer they get.
Webmail layouts are also stupid. Coupled with stupid users, this makes things much worse. "Junk" and "Delete" should be very distinct. "Report as spam" would be IMHO a much better label than "Junk", and an "Are you sure" dialog box confirmation for "Report as spam" would also help.
-- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
