I think a lot of the thought is that "everyone" uses Comcast, Google, 
Microsoft, Yahoo, etc. for the client side and the other side of the coin is 
Mailgun, SendGrid, Mandrill, SES, etc. The concept of there being a server with 
a few hundred users sending a few hundred messages a day in aggregate seems 
lost. 




----- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

----- Original Message -----

From: "Laura Atkins" <la...@wordtothewise.com> 
To: "Mike Hammett" <mail...@ics-il.net> 
Cc: mailop@mailop.org 
Sent: Wednesday, April 24, 2019 7:00:16 AM 
Subject: Re: [mailop] The utility of spam folders 


You’re absolutely right, there is a massive challenge for small senders these 
days. I even blogged about it a couple weeks ago ( 
https://wordtothewise.com/2019/04/email-filters-and-small-sends/ ) 


I don’t think it’s permanent, I think the filters will adapt, eventually. I 
think discussions in places like this (and elsewhere) pointing out the filters 
seem to work better on high volumes than low volumes are a part of that change. 
Individual recipients pushing back are crucial. Tell your recipients and your 
own systems when they get it wrong. 


laura 



On 24 Apr 2019, at 12:38, Mike Hammett < mail...@ics-il.net > wrote: 


Most of the big mailers have those problems with low-volume senders. I doubt 
it'll ever be fixed. 




----- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

----- Original Message -----

From: "Paul Smith" < p...@pscs.co.uk > 
To: mailop@mailop.org 
Sent: Wednesday, April 24, 2019 3:40:29 AM 
Subject: Re: [mailop] The utility of spam folders 

On 24/04/2019 02:22, John Levine wrote: 
> 
> But the vast majority of people who would use a system like that would 
> be spammers to try to get their unwanted mail delivered. That's never 
> going to happen. 

The thing is that Microsoft have the SDNS system already. 

But for small senders it's of limited use. 

The '100 messages a day' threshold they have means that small senders 
get zero information from it. We have multiple smarthosts which send 
several thousand messages a day, but because they send <100 to Microsoft 
email addresses, they're not listed. 

I've had cases where their 'View IP Status' shows no problems, but some 
of our IP addresses are blocked. Even the next day it shows no problems, 
so if it's meant to show the previous day's status, it's still not 
showing it. 

Occasionally we have had IP addresses shown up as blocked on 'View IP 
Status', but it shows no reason or information to help get it unblocked 
- so it tells us nothing we didn't already know. 

If something showed a basic reason for blocking - "too much reported 
spam", "IP reputation" etc, then it would at least give a bit of help. 

We've had IP addresses show as 'green' on their 'View Data' list for 
days, and then suddenly be blocked, and we have no idea why (they 
weren't sending spam - we log all the messages sent) and no useful way 
to get them unblocked. 

> Outlook has no idea who you are, and they have no way to tell you from 
> any other mailer whose mail they're not delivering. 

When you contact Microsoft about an IP address, THEY should be able to 
see what some recent messages from that IP address were, and why it's 
been blocked, to be able to guess if you're a probable spammer or a 
legitimate sender who's been caught out, and then be helpful or not 
based on that. 



-- 


Paul Smith Computer Services 
Tel: 01484 855800 
Vat No: GB 685 6987 53 

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-- 
Having an Email Crisis? We can help! 800 823-9674 


Laura Atkins 
Word to the Wise 
la...@wordtothewise.com 
(650) 437-0741 


Email Delivery Blog: https://wordtothewise.com/blog 







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