Hello, thanks for the input. Everyones help is greatly appreciated. I think we are going to scrutinize the non-twisted wire installed by the gate contractor, the majority of you feel that is the culprit and I agree. I hope I can help you one day. Nick Astech Security / Strategic Home Media
> Is there any twisted pair available to the gate? > That would help to reduce interference. > > ----- Original Message ----- > From: <[EMAIL PROTECTED]> > To: "Charles Patterson" <[EMAIL PROTECTED]> > Cc: <kxt@kxthelp.com> > Sent: Monday, April 11, 2005 10:00 PM > Subject: Re: KX-T: KX-TA624 Gate Problem - Come on "Old Timers!" > > >> >> Thanks for the good ideas! The distance is about 450feet with 18/6, >> good >> quality, brand new in pvc conduit but not twisted (we did not install, >> gate company did it). We did have a surge supp. on it but removed it >> today >> to no avail. >> >> Do not have the DTMF tester but I can try a different port in case it >> just >> doesnt like #5 that it is currently in. Thanks for the input, Nick >> >> >>> Here is what comes to mind: >>> >>> weak tones? >>> what's the distance to gate (as Harry said) >>> quality of line (quad wire or twisted pair?), is it old? >>> does the line run through surge protectors or other "stuff"? >>> >>> Do you have a DTMF decoder? That could see if the tones are being >>> produced >>> ok. Some units will also show the signal level (compare gate end with >>> the >>> ksu end). >>> >>> Also, monitor the line to see if the tones sound ok all the time, could >>> be >>> noise on the line? >>> >>> Try a >> >> different port on the KSU? (does it work through CO port or EXT >>> port?) >>> >>> most of all, have fun! >>> Charles >>> >>> ----- Original Message ----- >>> From: <[EMAIL PROTECTED]> >>> To: <kxt@kxthelp.com> >>> Sent: Monday, April 11, 2005 3:27 PM >>> Subject: KX-T: KX-TA624 Gate Problem - Come on "Old Timers!" >>> >>> >>>> Please Help. My customer has a Linear RE1 gate controller which I >>>> have >>>> connected directly into a port on the 624 and it works just fine as >>>> far >>>> as >>>> visitors calling in and ringing and then opening the gate remotely. >>>> Typical gate controller that works on DTMF tones, nothing special. >>>> >>>> What is driving us nuts is when the client wants to "call" out to the >>>> gate, open it and then lock it open. About 70% of the time the gate >>>> unit >>>> acts as if it is not hearing the tones properly from the 624. The gate >>>> requires "##81#" to open and "##83#" to close. Many times the RE1 >>>> digital >>>> attendent will say "invalid code" after the first "#" or the gate unit >>>> will just "lock up" during the process as if alot of buttons were >>>> pressed >>>> on the phone. I know this really sounds like a gate operator problem >>>> but >>>> it is not, the Linear unit has been completely replaced and we think >>>> we >>>> may be starting to see a pattern where it is occuring on 2 particular >>>> phones only but this is still up in the air. >>>> >>>> Maybe a problem with using the # sign? Noise? Some stange >>>> incompatibility? >>>> DTMF tones off pitch? To long? To short? >>>> >>>> The real difficult part is that it works fine sometimes or possibly >>>> from >>>> certain phones. Whew! never seen this in 20+ years. >>>> >>>> Thanks, Nick Astech Security / Strategic Home Media >>>> >>>> >>>> _________________________________________________________________ >>>> KX-T Mailing list --- http://kxthelp.com/ >>>> Subscription changes: http://kxthelp.com/mailman/listinfo/kxt >>>> >>>> >>> >>> >>> >>> >> >> >> >> _________________________________________________________________ >> KX-T Mailing list --- http://kxthelp.com/ >> Subscription changes: http://kxthelp.com/mailman/listinfo/kxt >> >> > > > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
