Is there any twisted pair available to the gate? That would help to reduce interference.
----- Original Message ----- From: <[EMAIL PROTECTED]> To: "Charles Patterson" <[EMAIL PROTECTED]> Cc: <kxt@kxthelp.com> Sent: Monday, April 11, 2005 10:00 PM Subject: Re: KX-T: KX-TA624 Gate Problem - Come on "Old Timers!" > > Thanks for the good ideas! The distance is about 450feet with 18/6, good > quality, brand new in pvc conduit but not twisted (we did not install, > gate company did it). We did have a surge supp. on it but removed it today > to no avail. > > Do not have the DTMF tester but I can try a different port in case it just > doesnt like #5 that it is currently in. Thanks for the input, Nick > > >> Here is what comes to mind: >> >> weak tones? >> what's the distance to gate (as Harry said) >> quality of line (quad wire or twisted pair?), is it old? >> does the line run through surge protectors or other "stuff"? >> >> Do you have a DTMF decoder? That could see if the tones are being >> produced >> ok. Some units will also show the signal level (compare gate end with the >> ksu end). >> >> Also, monitor the line to see if the tones sound ok all the time, could >> be >> noise on the line? >> >> Try a > > different port on the KSU? (does it work through CO port or EXT >> port?) >> >> most of all, have fun! >> Charles >> >> ----- Original Message ----- >> From: <[EMAIL PROTECTED]> >> To: <kxt@kxthelp.com> >> Sent: Monday, April 11, 2005 3:27 PM >> Subject: KX-T: KX-TA624 Gate Problem - Come on "Old Timers!" >> >> >>> Please Help. My customer has a Linear RE1 gate controller which I have >>> connected directly into a port on the 624 and it works just fine as far >>> as >>> visitors calling in and ringing and then opening the gate remotely. >>> Typical gate controller that works on DTMF tones, nothing special. >>> >>> What is driving us nuts is when the client wants to "call" out to the >>> gate, open it and then lock it open. About 70% of the time the gate >>> unit >>> acts as if it is not hearing the tones properly from the 624. The gate >>> requires "##81#" to open and "##83#" to close. Many times the RE1 >>> digital >>> attendent will say "invalid code" after the first "#" or the gate unit >>> will just "lock up" during the process as if alot of buttons were >>> pressed >>> on the phone. I know this really sounds like a gate operator problem >>> but >>> it is not, the Linear unit has been completely replaced and we think we >>> may be starting to see a pattern where it is occuring on 2 particular >>> phones only but this is still up in the air. >>> >>> Maybe a problem with using the # sign? Noise? Some stange >>> incompatibility? >>> DTMF tones off pitch? To long? To short? >>> >>> The real difficult part is that it works fine sometimes or possibly from >>> certain phones. Whew! never seen this in 20+ years. >>> >>> Thanks, Nick Astech Security / Strategic Home Media >>> >>> >>> _________________________________________________________________ >>> KX-T Mailing list --- http://kxthelp.com/ >>> Subscription changes: http://kxthelp.com/mailman/listinfo/kxt >>> >>> >> >> >> >> > > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
