Hello, thanks for the input. Everyones help is greatly appreciated. I think we are going to scrutinize the non-twisted wire installed by the gate contractor, the majority of you feel that is the culprit and I agree. I hope I can help you one day. Nick Astech Security / Strategic Home Media
> I think that's your problem. You're running too far on straight > (untwisted) wires. If it is in PVC, can you run another line of CAT3 in > there and get proper twisted pair? I'd bet things would clear right up > then. I had very similar problems one time in a client's house, until I > found he had wired the house with thermostat wire. Rewired with UTP and > all was well. > > Michael > > > [EMAIL PROTECTED] told me on 4/11/2005 21:00: >> Thanks for the good ideas! The distance is about 450feet with 18/6, >> good >> quality, brand new in pvc conduit but not twisted (we did not install, >> gate company did it). We did have a surge supp. on it but removed it >> today >> to no avail. >> >> Do not have the DTMF tester but I can try a different port in case it >> just >> doesnt like #5 that it is currently in. Thanks for the input, Nick >> >> >> >>>Here is what comes to mind: >>> >>>weak tones? >>> what's the distance to gate (as Harry said) >>> quality of line (quad wire or twisted pair?), is it old? >>> does the line run through surge protectors or other "stuff"? >>> >>>Do you have a DTMF decoder? That could see if the tones are being >>>produced >>>ok. Some units will also show the signal level (compare gate end with >>> the >>>ksu end). >>> >>>Also, monitor the line to see if the tones sound ok all the time, could >>> be >>>noise on the line? >>> >>>Try a >> >> >> different port on the KSU? (does it work through CO port or EXT >> >>>port?) >>> >>>most of all, have fun! >>>Charles >>> >>>----- Original Message ----- >>>From: <[EMAIL PROTECTED]> >>>To: <kxt@kxthelp.com> >>>Sent: Monday, April 11, 2005 3:27 PM >>>Subject: KX-T: KX-TA624 Gate Problem - Come on "Old Timers!" >>> >>> >>> >>>>Please Help. My customer has a Linear RE1 gate controller which I have >>>>connected directly into a port on the 624 and it works just fine as far >>>>as >>>>visitors calling in and ringing and then opening the gate remotely. >>>>Typical gate controller that works on DTMF tones, nothing special. >>>> >>>>What is driving us nuts is when the client wants to "call" out to the >>>>gate, open it and then lock it open. About 70% of the time the gate >>>>unit >>>>acts as if it is not hearing the tones properly from the 624. The gate >>>>requires "##81#" to open and "##83#" to close. Many times the RE1 >>>>digital >>>>attendent will say "invalid code" after the first "#" or the gate unit >>>>will just "lock up" during the process as if alot of buttons were >>>>pressed >>>>on the phone. I know this really sounds like a gate operator problem >>>>but >>>>it is not, the Linear unit has been completely replaced and we think we >>>>may be starting to see a pattern where it is occuring on 2 particular >>>>phones only but this is still up in the air. >>>> >>>>Maybe a problem with using the # sign? Noise? Some stange >>>>incompatibility? >>>>DTMF tones off pitch? To long? To short? >>>> >>>>The real difficult part is that it works fine sometimes or possibly >>>> from >>>>certain phones. Whew! never seen this in 20+ years. >>>> >>>>Thanks, Nick Astech Security / Strategic Home Media >>>> > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
