Patrick,

it looks to me like i don't have a bugzilla acct, so i better create
one...  What do i ask for here to get one?

thank you!

julie

On Wed, Oct 7, 2026 at 8:46 AM Patrick James via gnucash-user <
[email protected]> wrote:

> Julie,
>
> If you're able to duplicate a GnuCash crash, then I suggest reporting such
> as a GnuCash bug.
>
> GnuCash bugs may be reported and tracked here:
>
> https://bugs.gnucash.org
>
> If you don't have an account, then just ask here.
>
> Many (most?) non-crash issues can be and are resolved here, the mailing
> lists, or other support forum.
>
>
> > On 10/07/2026 7:42 AM PDT Julie G <[email protected]> wrote:
> >
> >
> > Well maybe i better deal with all the issues I get.
> > 1) when I start gnucash, I pretty much always get the error message the
> > that file could not be found.  It is in the history list, do I want to
> > remove it?  I say yes,  and then have to open it via the path
> > file/open...etc.
> > Now this morning when I go to do this, it says the file is already open.
> > Gnucash could not obtain the lock for /media/filepath.gnucash.  I deleted
> > the .LCK file and selected my file, opened it, and i'm in.  But that
> seems
> > to be a glitch.
> >
> > 2)  when I tried to run a reconciliation report, I got a blank screen and
> > the second time I attempted it, the computer froze.  Now that I am
> > preparing to open gnucash and try running some other kind of report, I am
> > recalling linux advice to send a crash report, which I have found but not
> > yet sent anywhere.  I have always been able to run the reports for which
> > I've saved configurations.... and either it's taking a long time, or
> > ...it's blank.  I did a saved one which worked last year at tax time. But
> > as of yet, the computer hasn't (yet) crashed.  I will send this email and
> > try to get to the #irc channel to see if I can communicate real time
> there,
> > and eventually I guess navigate through the process of sending an error
> > report to a linux forum.
> >
> > I will watch for your response!
> >
> > Thanks,
> >
> > Julie
> >
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