Julie,

If you're able to duplicate a GnuCash crash, then I suggest reporting such as a 
GnuCash bug.

GnuCash bugs may be reported and tracked here:

https://bugs.gnucash.org

If you don't have an account, then just ask here.

Many (most?) non-crash issues can be and are resolved here, the mailing lists, 
or other support forum.


> On 10/07/2026 7:42 AM PDT Julie G <[email protected]> wrote:
> 
>  
> Well maybe i better deal with all the issues I get.
> 1) when I start gnucash, I pretty much always get the error message the
> that file could not be found.  It is in the history list, do I want to
> remove it?  I say yes,  and then have to open it via the path
> file/open...etc.
> Now this morning when I go to do this, it says the file is already open.
> Gnucash could not obtain the lock for /media/filepath.gnucash.  I deleted
> the .LCK file and selected my file, opened it, and i'm in.  But that seems
> to be a glitch.
> 
> 2)  when I tried to run a reconciliation report, I got a blank screen and
> the second time I attempted it, the computer froze.  Now that I am
> preparing to open gnucash and try running some other kind of report, I am
> recalling linux advice to send a crash report, which I have found but not
> yet sent anywhere.  I have always been able to run the reports for which
> I've saved configurations.... and either it's taking a long time, or
> ...it's blank.  I did a saved one which worked last year at tax time. But
> as of yet, the computer hasn't (yet) crashed.  I will send this email and
> try to get to the #irc channel to see if I can communicate real time there,
> and eventually I guess navigate through the process of sending an error
> report to a linux forum.
> 
> I will watch for your response!
> 
> Thanks,
> 
> Julie
>
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