Chris Manly <c...@cornell.edu> writes: > I've recently started a new $JOB, and I am now in the fun position of being > half management/half technical. Which means I need to keep track of and > manage my own tasks and projects, but I also need to at least track the work > of 4-5 other people as well (although they are, for the most part, senior > staff and don't need very detailed tracking).
... > Ideally, I'd like to have something that can report on the stuff that's been > marked "done" over a period of time, so that if I'm called to give a status > report to my management I can readily have at hand not only my own > accomplishments but the group's. Bugzilla might work better than you think. When I was at $last_big_W2 (as an individual contributor, not management) we used bugzilla for that, and it seemed to work pretty well for the fewer than 100 tasks situation. When it came time to do progress reports or whatever, it was pretty easy to search on the stuff that we touched so that we could do the "this week/month, I solved these problems" Bugzilla was designed for having fewer, but more complex problems, which is usually the case when you have a group of senior people, and it's reporting capabilities are pretty excellent, for when you need to check up on people. I'm currently using RT though, as now that I am management (well, it's my company) we've got a /whole lot/ of smaller requests. Each request needs to be dealt with fairly quickly. That's the situation rt was designed for. Uh, also, if you don't have much by way of organizational skills (I don't) hire someone who does. My sister is an artist (her medium is oil paints) and she's not very technical, but she's a very together person. I've hired her to act as my manager (or secretary. the roles overlap in my mind.) and oh man, it is very much worth the money. You can also abuse an intern for this; My experience has been that grades are a poor predictor of general usefulness, but very good grades, in my experience, are a reasonable indicator that the person in question doesn't let deadlines slip, if they are given the tools to see to it that the job gets done. _______________________________________________ Discuss mailing list Discuss@lopsa.org http://lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
