Hello,
Considering the sighted can't see anything, a 3 finger triple tap? 

----- Original Message -----
From: Kramlinger, Keith G., M.D.  <[email protected]>
To: "'[email protected]'"  <[email protected]>
Date: Thursday, October 22, 2015 6:35 pm
Subject: RE: Dead phone

>
>
> I'm confused about your situation. But if the screen curtain is on and 
> somehow your voice over volume is zero, that scenario sounds to me like your 
> describing, possibly.
> 
> Have you tried a 2-finger swipe up to get voice over working and then use the 
> volume up button?
> 
> I suspect you've tried this and that communication is somewhere in this 
> thread, but just in case you haven't, I'm sending this on.
> 
> Have you called Apple Accessibility?
> 
> Keith.
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Mary Otten
> Sent: Thursday, October 22, 2015 12:22 PM
> To: [email protected]
> Subject: Re: Dead phone
> 
> Hi Sieghard,
> 
> I suppose you might have seen a note I sent on Wayne's thread about his 
> experience. But in case not: when I say dead screen, I mean, dead. No 
> gestures work. Sighted husband sees nothing on screen with VO disabled. And 
> here you see I am entering data with my lightning connected keyboard. In 
> short, everything on this phone is working but the screen, which is totally 
> gone. 
> Mary
> 
> Sent from my iPhone
> 
> > On Oct 22, 2015, at 10:04 AM, Sieghard Weitzel <[email protected]> wrote:
> > 
> > Hi Mary,
> > 
> > I am sending this to you directly as well since it seems you may not have 
> > seen my earlier message.
> > 
> > Have you tried my suggestion which was to see if typing style has been 
> > reset to the default which is standard typing. If this happens it may seem 
> > something is terribly wrong when you come to the passcode screen because 
> > you can touch the numbers, Voiceover will announce them, but nothing is 
> > typed because you are used to touch typing and would have to double tap or 
> > split tap the numbers in order to enter your passcode with standard typing.
> > 
> > If your iPhone is being recognized by iTunes I also don't see why you would 
> > need to enter DFU/recovery mode. You could just connect it, do a backup and 
> > then do a restore. When it initially finishes the restore I suggest you set 
> > it up as a new phone to make sure everything works, you can always restore 
> > from your backup once you know everything is good. Sometimes things can go 
> > wrong on a phone and certain issues can be part of a backup so if 
> > everything is good when the phone is set up as a new phone and you run into 
> > issues again after rstoring from the backup then it's time to bit into the 
> > sour Apple so to speak and to just set up as a new phone and to redo 
> > everything from scratch, e.g. set up your email, download your apps, 
> > arrange them the way you want on the home screens and folders etc. It's a 
> > lot of work, but sometimes it can be worth it.
> > 
> > When you say "the screen is dead" what exactly do you mean? Does not 
> > Voiceover read what apps are on the screen and can you not swipe around, 
> > open apps etc.?
> > 
> > 
> > Regards,
> > Sieghard
> > 
> > -----Original Message-----
> > From: [email protected] [mailto:[email protected]] On Behalf 
> > Of Mary Otten
> > Sent: Wednesday, October 21, 2015 4:24 PM
> > To: [email protected]
> > Subject: Dead phone
> > 
> > Well folks,
> > It looks like my phone is dead. I tried several times to get it to restart, 
> > but every time, I get to that screen where it wants my passcode, because I 
> > have touch ID to unlock the phone. And I can't enter a passcode, because 
> > none of my gestures are seen, and voice over doesn't speak. It's like the 
> > screen is dead, although the phone talks and the buttons work. I have a 
> > friend who had something similar happen, and he has a 5S. In his case, 
> > after nothing was working, voiceover wasn't talking, screen seemed dead 
> > etc,  he did the force restart. After that, voiceover came back. But for 
> > me, no such luck. I wonder how common this is. The folks at the store just 
> > said it's a dead phone. But I wonder. Is it some kind of weird interaction 
> > between iOS nine and VoiceOver? Has anybody heard of this happening to 
> > others, with or without voiceover? And while I'm at it, why don't earth 
> > does Apple want your pass code once you restart your phone and want to use 
> > touch ID? I mean, it's not like somebody can rip your finger off and use it 
> > and not have to know your passcode. It seems stupid. What am I missing?
> > Mary
> > 
> > 
> > Sent from my iPad
> > 
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Sent from a Braille Sense 

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