It would only take around 30 minutes or so & you might be able to fix it yourself. Surely has to be worth a try?
On 10/22/15, Mary Otten <[email protected]> wrote: > Thanks for that tip. I had never heard of DFU mode. But I remembered that I > have a keyboard which connects via a lightning connector. I use it with my > iPad. So I connected to the phone, type in my passcode, got into the phone > and discovered that the screen is still dead. So, I think this phone truly > is going to go back and be replaced under warranty. Kind of a pain. But > thank God for warranties. > Mary > > Sent from my iPad > >> On Oct 21, 2015, at 4:31 PM, Ben Mustill-Rose <[email protected]> wrote: >> >> Hi, >> >> Assuming you have a backup, try entering into DFU mode as per the >> below link and use iTunes to start fresh. >> https://www.theiphonewiki.com/wiki/DFU_Mode#Enter_True_Hardware_DFU_Mode_Automatically >> >> Cheers, >> Ben. >> >>> On 10/22/15, Mary Otten <[email protected]> wrote: >>> Well folks, >>> It looks like my phone is dead. I tried several times to get it to >>> restart, >>> but every time, I get to that screen where it wants my passcode, because >>> I >>> have touch ID to unlock the phone. And I can't enter a passcode, because >>> none of my gestures are seen, and voice over doesn't speak. It's like >>> the >>> screen is dead, although the phone talks and the buttons work. I have a >>> friend who had something similar happen, and he has a 5S. In his case, >>> after >>> nothing was working, voiceover wasn't talking, screen seemed dead etc, >>> he >>> did the force restart. After that, voiceover came back. But for me, no >>> such >>> luck. I wonder how common this is. The folks at the store just said it's >>> a >>> dead phone. But I wonder. Is it some kind of weird interaction between >>> iOS >>> nine and VoiceOver? Has anybody heard of this happening to others, with >>> or >>> without voiceover? And while I'm at it, why don't earth does Apple want >>> your >>> pass code once you restart your phone and want to use touch ID? I mean, >>> it's >>> not like somebody can rip your finger off and use it and not have to >>> know >>> your passcode. It seems stupid. What am I missing? >>> Mary >>> >>> >>> Sent from my iPad >>> >>> -- >>> The following information is important for all members of the VIPhone >>> list. >>> >>> If you have any questions or concerns about the running of this list, or >>> if >>> you feel that a member's post is inappropriate, please contact the owners >>> or >>> moderators directly rather than posting on the list itself. >>> >>> Your VIPhone list owner is Cara Quinn - you can reach Cara at >>> [email protected] >>> >>> The archives for this list can be searched at >>> http://www.mail-archive.com/[email protected]/. >>> --- >>> You received this message because you are subscribed to the Google >>> Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the VIPhone >> list. >> >> If you have any questions or concerns about the running of this list, or >> if you feel that a member's post is inappropriate, please contact the >> owners or moderators directly rather than posting on the list itself. >> >> Your VIPhone list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at >> http://www.mail-archive.com/[email protected]/. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at > http://www.mail-archive.com/[email protected]/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
